Mark Super User II

@"clientreleases" wrote: Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Nope.... I dont think there are any..... After all this is second 208.x thread you posted without updates....

@"clientreleases" wrote: Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Like what? Give us a clue.... 

@"dplam" wrote:Thanks but when I right click on the Dropbox icon in windows explorer, I don't get that option. The pop out menu does not show a Dropbox icon. Have you checked Drobox is running on your machine? May be worth a redownload and install: www.dropbox.com/downloading 

@"Rexthewolf" wrote:My software is all up to date Then you need to contact Data Vault for assistance as its there software I'm afraid. 

@"James_W" wrote: IS IT DATA VAULT OR DROPBOX ISSUE? Data Vault's issue - it sounds like you need to make sure you are using the newest version of software and if you are then speak to them. If the software is older than about 8 months old (i.e. no updates) they wont be using the newest APIs which will give you the error…

So www.dropbox.com/events isnt showing anything? ALL additions/deletions etc. are listed there, so if they aren't showing there something else has happened. Were these files a share at all?

Does that person have enough quota within their account to accept said share? They need as much space as the folder is based upon www.dropbox.com/account/plan 

If you are using the official Dropbox app (i.e. from www.dropbox.com/downloading) it doesn't sync mobile devices - its one of the most common complaints here. It simply allows you to view what you put on and manually upload things yourself. Have you checked its an official app, or, that its not just the cache filling due…

The issue is space related. Dropbox wont sync once you are over quota. So, to get syncing to work again you need to delete the files that have sync'd (move them out of the Dropbox folder maybe on the Mac?). That should then allow others to download. 

@"Rodzlla" wrote:So this is legit message and she should move ahead using her email address? We are all hearing about these phishing schemes and identity theft troubles. I do not want her to have problems. Yes its a legit screen 🙂

Hi @"Niki_p" It is almost certainly not resyncing BUT is reindexing (the wording on the app has always been terrible!). Dropbox will reindex each type it starts up but then upload any changes to files if it finds them when it indexs. 

You need to contact support: www.dropbox.com/support and ask for assistance. 

Hi @"Gary1569" Have a look at https://help.dropbox.com/plans/downgrade-dropbox-individual-plans

@"PPagan" wrote:So it actually won’t show up as an option at times it is not available? It does show up but when you click through it wont work. I've just pulled this screenshot now from my Essentials account: When I click through to chat I get:

@"ophanim" wrote:same scenario, i cancelled my dropbox which is scheduled to end on Aug 31, 2024. It is September 1 2024, and i cannot implement the Creative Cloud - Dropbox plan. is there any way to apply this promotion? You'll almost certainly need to wait for Dropbox to downgrade you which can take a few days. It isn't…

@"tinatoby" wrote:sorry, confused. have yet to sort out how to create a passcode to access lockbox on my iphone. The instructions given already show you how to do that.

Unfortunately if its over 30 days then there is no option to recover via Dropbox. 

When you took them from Dropbox to your mac did you make sure they were available offline? Did you make sure Washing Machine deleted the correct versions? When you re-added can you restore a previous version?

What about www.dropbox.com/backups ?

@"sahas" wrote:I have the same issue. Unable to get the 100 gb lenovo promotion. getting only 2 gb. can you help? You just need to log on to the account and complete sign up - note that you cannot have had an account with a promo previously AND the install has to have been preinstalled. If you downloaded a version from the…

@"tonyusna60" wrote:I have a similar issue - I uploaded pictures from my Android phone to my Dropbox on my phone. They show up online but NOT IN my Win 11 computer Dropbox. Have you followed the advice already given? I.e. made sure its running on your computer

@"clientreleases" wrote: Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. You've said this for at least the past 3 or 4 builds - but not said what they are...

Have you tried restoring previous versions? https://help.dropbox.com/delete-restore/recover-deleted-files-folders

@"happychaps" wrote:When will we have the capability to select folders outside of the hierarchy shown? As other users have requested, I would like to pick any folders on my computer drive for automatic backup, and thought I was going to get this with the new backup. Dropbox have actually removed something similar to this…

Hi @"gnkwang" 1) you need to make sure you are working on the files and editing them INSIDE the Dropbox folder - they wont sync if they are anywhere else. You also must have Dropbox running and be using the same account on the computer and mobile. 2) Have a look at https://help.dropbox.com/sync/make-files-online-only -…

@"clientreleases" wrote: Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. I dont believe you....

Dropbox has never ever actually supported Windows Server clients - the only officially supported Windows clients are 10 and 11. https://help.dropbox.com/installs/system-requirements

Hi @"dhtax" Just to add you wont be able to use any tools on your devices to find the large shared folder because they wont sync - so if you added a folder and it goes over the limit syncing immediately stops so it wont download. Dropbox will sync every file and folder that you see online at www.dropbox.com/home. So, if…

Dropbox downloads files locally when you open or edit them and so will still need some storage. It also will not turn files locally that have been downloaded to Online only again automatically, you need to actively do that. 

@"RichardBudd" wrote:24hrs still not lifted? How do i get this resolved please? RB It is 24 hours for your first ban and longer each after that. If its still banned after a few days it could be due to a breach of service so you'll need to log a ticket at www.dropbox.com/support.