Mark Super User II

Thats not correct. Something has happened on your machine. Mac's are most certainly not immune from viruses. 

If that is correct, that is something that needs to be changed. Peggy - Dropbox are shutting down Carousel and Albums as I've already said. And no. You cannot add comments. 

Rename the files. BUT remember that Carousel etc. is being closed down soon so albums made with that will stop working 

Its a really bad error as you cant actually restore via the desktop client. Its something I have taken up with Dropbox previously. You can, however, log a ticket and request a rollback via www.dropbox.com/support . Replies may take a few days, but, you can track at http://dropbox.zendesk.com

The file .dropbox is a database file used exclusively by Dropbox to work. It indicates the folder is shared. If you delete it the folder becomes unshared. It does not contain any useable data at all. It has also not been shared with you - it has been created BECAUSE of the share, it is not *THE* share if that makes sense. 

Why did the files just disappear? Somebody removed or deleted them. But as everybody has 1 account you'll never know who as they will all list as the same person. Is it not possible to have several people share a dropbox account? It is possible, yes, but a security nightmare - and causes issues above. Every individual…

Please find a relevant thread Muhammad or start a new one. 

Thats nothing to do with Dropbox Paul, you need to speak to Microsoft about it

I would like to subscribe to Pro with my University business card, which is tax exempt. How do I do this? And to elaborate on what Rich said, as Pro is classed as a home user product it is more than likely exempt from the tax benefits. [This thread is now closed by moderators due to inactivity. If you're experiencing a…

Ozak - Dropbox Pro does not charge tax. The only product that does is Business. 

Download Dropbox and let it do it all automatically for you www.dropbox.com/install 

It should work if you install Dropbox twice - once on each user profile and set up the Dropbox location as the same for both.

Dropbox doesnt release Road Maps I'm afraid guys. Unfortunately you, like us, will first know about any new developments if/when they launch. 

www.dropbox.com/help/167 and no, they are all random.

Thats more than likely the exporting to Pages. Dropbox does not alter files. At all. In any way. 

Dropbox doesnt change files. However, what it may do is show a preview of the file with as close a font as it can. If they download it they will see the actual file as long as they also have the font on there machine

moves to correct forum

All you can try and do is put then files back EXACTLY where they were. Other wise, no, they cannot be re-activated 

Unfortunately the only person who can do it is the original person who sent it. As Rich said she needs to get you a new link or go to www.dropbox.com/links and change the expiry date of the link if its still accessible. Ultimately, however, the only person who can do it is the originator of the link.

Kate - why not just download the desktop client and let Dropbox do what its supposed to do - download everything instantly from the cloud to folders on your machine? www.dropbox.com/install 

It is coming! Project Infinity was announced this week so I can only assume the OS's etc. have shared the API..... however, what we dont know is when its coming or if its going to be available to only Business, or Business / Pro etc. 

It was a dream I'm afraid - or you've misread the Business promo. For Pro users everybody takes the hit, for Business users it is done only once.

Do we have any hope of getting these photos back? Unlikely - as thats over thirty days ago I'm afraid. 

Was it shared BEFORE the files were deleted? If so yes, he should be able to recover them. If not no. They are lost.

I doubt it did, I think you have probably claimed it earlier than intended or believe you get additional space for a second device. You can ask support to check though as has already been said.

Its a pre-loaded message on the device Brian - one which must have been produced before the promotion ended I'm afraid. 

Its automated Nissan. So it isnt a case of 'getting the date wrong' when setting it up. The sales receipt won't help as I said because various devices had various timeframes on them - it was also network dependent not just brand. You would need the initial email if anything. And no, nobody can help here. All you can do is…

Some promotions were only 1 year Nissan. They were all different lengths. If you've received notification your promo space has expired I'm afraid its expired. 

miki - please read the thread. This is explained and discussed frequently. 

As per the above I should be entitled to the free space as my tablet was between 2012-2014 and came pre-loaded with the app and I am a new user. The tablet has never been used before so no-one else has claimed the free promotional space. However. As has been said the promotion has expired. Therefore, unfortunately,…