Mark Super User II

Which version of Dropbox?

Good luck with OneDrive as they also auto renew, as does Microsoft Office subscriptions.

You mean the auto billing they send you an email about 6 weeks before its renewed? Or the one you agreed to upon signing up? Or the one that also tells you about it a few days before? That one. You've had plenty of opportunity to not have it auto renew, it isnt anybody's fault if you have ignored the warnings. You could of…

As has been said it isnt possible to change the album cover.

You need to rename them in to the correct order (e.g. 001.jpg will display before 015.jpg etc.) [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

@"Kester" - apologies your posts didnt appear. They were for some reason picked up by spam filters. They are being a bit overzealous at the moment due to a mass influx of spam over the past few weeks. I've marked them all as none spam and they should show up shortly. 

As per messages already posted there are no refunds I'm afraid. You needed to have done that before the upgrade when you received the emails. Make sure you stop future ones at www.dropbox.com/plans

*moves to API forum*

Speak to the developers of the App. After all it is them who will be able to tell you how to use it.

Chris H.2 wrote: You DO know this has been an ongoing issue, them refusing to even talk about it, right? And that it used to be a common thing for them to release a list of changes with every new release? So what changed? You missed out the bit where they said over a year ago that they were working on it and would come…

Yes. I'm saying Dropbox is not a good backup solution. In fact I'm saying its a bloody awful one. Because it is NOT a backup solution. A backup solution would never, ever, delete your data (this one does after 30 days/longer if paid), it would also never need human input to recover data which included more than 1 or 2…

That just states they use Dropbox Business as a tool, not backup. However, I will reiterate what Rich said. Dropbox isnt designed, nor intended, to be a backup tool. Its a function it does really badly. Yes you can get data back within 30 days (or longer if you've paid for the add ons), but, human intervention is needed…

You know what would be really nice? If this page said that you'd managed to fix a bug thats been around for ages - the blank sign on screen (or at least believe you have). Come on guys, take some praise for your work rather than just deciding its time for another version change!

The question is though does this actually fix any of the bugs in 27.4.22 or did you just get bored typing 27?

Not unless you are a Business user with SmartSync.

I actually cant get to that page at all. You used to just click on the link 'Follow Dropbox to get more space' and it would open up a new window to do it. Is that not happening? Same with the Facebook one. Note that there used to be ways of linking via www.dropbox.com/account, however, they've been removed.

It actually looks like those options have been removed. Which link are you using?

I'd suggest turning off the internet connection on your laptop before looking on it just to see if its there and avoid conflicted copies. You can then move the file outside of Dropbox before it syncs and add it back later. And if its not sync'd since then check Dropbox is running (does it show on the status bar?)

You cant do it from the website because you'd then be dragging and dropping the preview. If you've got Dropbox installed on your machine you can drag/drop from the Dropbox folder, however, and that would work fine.

When you were travelling did you check Dropbox was connected and that it was syncing? i.e. it went back to the plain black box after each sync - remember as well files USUALLY cannot sync while they are open so they need to be closed *and then* time given for them to sync. Have a look at www.dropbox.com/events as well to…

We need way more info here - like Android OS version and Dropbox version as a minimum.

Ah, if you'd said you were using the API I'd have moved you to the API section of the forums - your current post is in the general area! Hopefully one of the team will have some ideas from there :)

You would need to manually move the files yourself - there isnt an automated way to do it. You can either move them online using the web interface, or, your computer if you've installed Dropbox.

Not sure what you are actually trying to do, however, no, I'm afraid not. It isnt possible to specify which server dates/times a file relate to. www.dropbox.com/events, however, will show when things were uploaded/deleted etc.

You could try going to www.dropbox.com/home and using the search bar in the top right? Note that once you've found them you will need to rename them yourself, there isnt a tool to do that for you.

It should work exactly like that Olivier, what error are they getting?

Got to be honest I've never seen it reported here I'm afraid. Certainly not with a 24 hour 'cut off' period. May I suggest logging a ticket with support for them to look at and possibly include some links from others having issues. You'll need to be more specific though (OS/Dropbox version etc. as a minimum)…

Made sure you are using the newest version from www.dropbox.com/downloading ?

As its a work device has your employer got any rules/permissions set up on the device that would stop unauthorised pieces of software being installed?

They wont launch a product like what you said above for that price simply because a lot of the costs they have are not the storage its the support of the users and the connections to and from the servers (paid per time). Also, if they did that all of the $750pa users on Business would simply downgrade.