Mark Super User II

It isnt forgetting the stored credentials it is changing the files that have been changed - i.e. the locally created/modified data has changed, or, in the case of something like Excel where the last highlighted cell was. The backup process also does not store the database correctly usually (for safety so that it couldnt be…

You cant create a log file I'm afraid Helen - no such feature exists.

Thats why so many people have stopped doing the betas - as nothing is changing.

Lots of threads with official replies around if you read them, but, basically they lose money on them as too many people downgrade from the higher paying tariffs.

Please remember that you are using Dropbox on an unsupported Operating System so if it isnt working 'off shelf' its unlikely it will work. You can of course try logging a ticket as Jane said, but, as its unsupported I'm not sure what they will be able to do.

@"Jim5" Unfortunately there is no solution to that as there is no need for selective sync on a mobile device, and, unfortuanetly Dropbox simply is not intended to be used in the way you are using it - it is intended that it is used 1 person / 1 account. 

Hi MichaelQC. Basically..... Dont. It wont end well. In fact its really almost impossible to do because they are not designed to work like that. Mail will require exclusive access to the files/folders when its open and for Dropbox to sync so will it. You are also looking at a massive risk of data corruption if you sync…

I, personally, think thats the best strategy with lots of backups JUST IN CASE! :)

@"Clarence L." - please tell me this isnt what you guys now class as a change log?!

Note: I'm using the new Professional Plan and *can* see thumbnails on files but they are *very very* slow to appear initially.

Selective Sync removes everything from the local machine - so that folder and directory will not exist on it at all. So, no, you wont be able to view thumbnails.

The issue with opening the files is that, unfortunately it DOES change the file. Especially in Office files. This is because it updates the files to the last place the cursor was or the last selected cell etc. It also updates the 'last modified' dates on the properties tabs.

No it isnt as long as you are running a recent version of Dropbox from www.dropbox.com/downloading.

You are correct. You can only join as a subscription service (as it states when joining). However. You can cancel the renewal as soon as you pay which means you keep your plan for however long you've paid for but it wont renew. So I could upgrade today, pay for a year and instantly downgrade at www.dropbox.com/plans. I'd…

Or, going the other way, why dont consumers read emails and not ignore the repeated warnings of the impending auto renewal? It isnt Dropbox's fault that the emails they've sent have been ignored.

Because its a very new change - and unfortunately it is impossible to update all the previous threads

Dropbox has been having service impacting issues today. All, however, have now been resolved: https://twitter.com/DropboxSupport/status/919191619445784579 Just to try and keep things tidy (and so in future others dont use this thread) I'm going to close it. If you need any more help in the future please do start a new one…

Dropbox has been having service impacting issues today. All, however, have now been resolved: https://twitter.com/DropboxSupport/status/919191619445784579 Just to try and keep things tidy (and so in future others dont use this thread) I'm going to close it. If you need any more help in the future please do start a new one…

They cant unless you sent the link to somewhere else - if you are clicking the link yourself remember you can see more as YOU are logged in. To test it put the link in an incognito window.

Because they are not in the public folder @"Millenium" - its only that one way of doing it that stopped.

*moves to API area*

Have you tried (or have you already) upgraded to 11.0.2 today?

Did Excel update overnight? My iPad is at work so cant check versions.

Are you getting any errors etc.? Unfortunately Dropbox is correct. The issue with saving the files is the responsibility of Excel

You cannot I'm afraid. The only work around is to use a shared link to distribute the file out and requests to get it back from others.

Please follow the advice already given by @"Sanchez". Note, however, that is the account was deleted more than a few weeks ago they are unrecoverable. 

You need to log a ticket with support I'm afraid then.

iOS 11? Which version of Dropbox? I know there are some issues with uploading in iOS11 so it maybe worth logging a ticket at www.dropbox.com/support which you can then track at http://dropbox.zendesk.com

Are you using the Dropbox official apps to upload? You using Camera Upload to add the file to Dropbox? If so can you try adding it manually via the + symbol.

Have you tried with a browser in incognito mode?