Mark Super User II

But, have you tried a reinstall to see if that helps?

After the fresh install have you done a full clean install of Dropbox?

It costs the same cost unless you are taking on Business accounts for which you need to Sales to see IF they can help you www.dropbox.com/business

Make sure everything is uploaded with a green tick and then try https://www.dropbox.com/help/syncing-uploads/selective-sync-overview :)

See https://www.dropbox.com/help/account/delete-account

No. It isnt that they want you to pay..... The share bit answers the question :) You removed access to the shares but didnt select the option to remove the actual files. So in your account you are losing space because of that. Delete THOSE files and then you will get that space (2.26gb) back

You delete them to make enough free space. If you are 10gb over quota, for example, deleting 100 files which total 1gb wont be enough. You need to delete enough files to reduce your quota. www.dropbox.com/account will show you how much over quota you are

I'm hazarding a guess its a Word issue because it is Microsoft that creates the software which links the two services together. Maybe try again in a few hours and if it still causes issues have a look on the Microsoft forums? [This thread is now closed by moderators due to inactivity. If you're experiencing a similar…

A zip file is the only way that you'll be able to download it and keep its structure without downloading each individual file.

www.dropbox.com/events is the Events Log, However, that information is not stored. Dropbox does not report on viewing files.

Have you contacted Microsoft support to ask how to disable the indexing?

I'd suggest you both log a ticket: www.dropbox.com/support to do that http://dropbox.zendesk.com to track. Replies, however, may take a few days.

How large is the PDF?

Have you tried https://www.dropbox.com/help/sign-in/enable-dropbox-for-gmail ? It may be worth disabling and re-enabling.

I cant I'm afraid. I'm not an employee. You need to wait for Dropbox to reply which may take a few days. Sorry. Note that logging multiple tickets wont speed things up, in fact it can simply slow it all down. Hopefully @"Rob_Cash" will see it.

You need to log a ticket as has been stated already. You can do that at www.dropbox.com/support You can then track at http://dropbox.zendesk.com

I can almost certainly say the issue is not Dropbox, but, the fact that the file structure is too big. Windows can usually only access files or folders when the total number of characters is less than 250. So, without counting I think thats the issue. You need to make the folder structure smaller (e.g. 'Bromgrove Iraq Ltd'…

To do a complete restart on this machine personally I would: -Unlink the current account https://www.dropbox.com/help/mobile/unlink-relink-computer-mobile -Delete ALL files and folders relating to Dropbox (including your own data - move it to another directory if you want) -Uninstall Dropbox via here so it has all gone…

What steps are you using to upload?

And another thread showing why Change Logs are so essential. 

Or you can get it if you are a Professional user: https://www.dropbox.com/plans?trigger=nr

https://www.dropbox.com/help/mobile/offline-folders

I suggest contacting support emy as they should be able to find the data for you and help you downgrade.

Not sure what you mean? Are you both installing Dropbox on each others computers on separate user accounts?

Does that mean it was in a shared folder? If that folder has then been unshared the history etc. is lost. Rejoin the share and you should see the files again - note, only within 30 days of deletion unless you pay for more.

No - but that is because the folder is no different to any other on your machine. What would happen if they went to 'My Documents' or your desktop?

Have you tried what has already been suggested (remembering it isnt a Dropbox issue?)

Sounds like it has not installed correctly. I'd download and reinstall from www.dropbox.com/downloading

I dont know of any other service I'm afraid. And I suppose part of the issue with things like this is whether the third party (in this case Google) has the appropriate systems in place to allow it to happen (API wise) I remember when Mover first started out they used their servers as a mini-stop gap so not sure if thats…

There isnt a way to do it natively with Dropbox I'm afraid Mover.io always seems to be a good system to use - I've seen it recommended by some companies I personally use, and trust, before.