Mark Super User II

You are going to need to log a ticket at www.dropbox.com/support and then track it at http://dropbox.zendesk.com Note that replies will take at least a few days.

Have you tried an advanced reinstall? https://www.dropbox.com/help/desktop-web/advanced-reinstall

It is dead easy to delete them from Dropbox (I do it frequently although it only happens if you use a badly formatted drive on your Mac). Simply search for ._ on the Mac you are using Dropbox on OR at the Dropbox website and then delete them. Users themselves really need to delete them - no program at all should be doing…

I cant find the thread, but, it is my understanding from previous posts that as long as the content is legal in Dropbox's jurisdiction (i.e. the USA) it is fine. However! What I would say is that Dropbox isnt really a content distribution network, so, I'm not sure what you are trying to do (personal use v business etc.)…

The only thing I can suggest is looking to see if they are available on any other device still, or, if they were a part of a shared folder can you get somebody else to send you them back.

Tried updating it as it says?

You need to give some information first tennantgoucher as to whats happening.

The issue is that on your computer you do not have the codecs (think library that decodes the video) to play it. You'll need to download them, or, the easiest way is to install VLC Player which has pretty much all codecs installed as standard.

This is a known issue. Please see https://www.dropboxforum.com/t5/Dropbox-Paper/I-m-experiencing-a-connectivity-issue-in-Paper-losing-data/m-p/280854#M2856. Please post updates and questions there as thats the thread being monitored by Dropbox. And updates at https://status.dropbox.com/

Also, to keep everything in one place please post on the thread I've just linked to.

This is a known issue. Please see https://www.dropboxforum.com/t5/Dropbox-Paper/I-m-experiencing-a-connectivity-issue-in-Paper-losing-data/m-p/280854#M2856 And updates at https://status.dropbox.com/

Actually, to add here that the dates I gave are when it came in to effect within the UK (hence my UK link). If your country has had requirements and compliance enforcements longer than this then its different

Which is what I've said. As you believe you are none-compliant by using Dropbox you need to get alternative arrangements in ASAP.

@"fh1" - what I said is correct. GDPR is now live and has been for almost a month: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/

Just as a side note as well please remember that this law has now been in place a month or so.... so you need to think about what you are doing quickly if you are deeming Dropbox none-compliant. 

Ok, as a work around is the website letting you get links? That may get you through for today

So, Dropbox is running? You can see it in the status bar? Is it saying anything if you mouse over it? Did you try a reinstall? Remember that you can also get links from the website if you cant from the client. Follow the web bit at https://www.dropbox.com/help/files-folders/view-only-access

Have you made sure Dropbox is running? Thats what usually has gone wrong. Re-run it from the Start Menu, or, reinstall : www.dropbox.com/downloading

We need more info I'm afraid.... why? what is happening? Where are you trying to do this? Please remember that we cannot see over your shoulder.

There are ways of using external harddrives to move data around if you are setting up a new machine, but, they are very very processing power intense. If you are at the point of almost being finished syncing I wouldnt recommend it now.

Not natively with Dropbox, no, you cant. Sorry However, you maybe able to find something at Zapier.com to do it for you.

It isnt I'm afraid. All I can suggest is searching ALL your email to see if you have ANYTHING from @"DoLPHin3" or similar as you may find emails that have been sent to the email. The other possible option is do you know if it was a free or a paid account? Paid accounts *may* have a glimmer of hope, free not so.

To also add in to this that there is no way of monitoring the number of downloads etc. on a file, so, you'll have no idea if the files been download or how many times if you are wanting to limit or restrict it etc.

Dropbox did update it a while ago so that it SHOULD still work if you move/rename a file, but, personally speaking I dont find it all that reliable. It isnt something I would risk for my shares just in case.

Sarwar1 - thats nothing at all to do with Dropbox, you need to contact WhatsApp support for that. Also posting your number on a Public forum is REALLY unsafe. I cannot stress enough that you shouldnt do it.

It isnt possible that I know of I'm afraid. Certainly not that I've seen (and I use Mac's). Tried asking over at Microsoft's forums?

Weird one. Have you tried closing Dropbox and then trying to change the preferences before restarting Dropbox

You can replace the file exactly as it is (same name and location etc.) and it will not change anything but you cannot rename it.

Can I suggest you both log a ticket at www.dropbox.com/support which you can then track at http://dropbox.zendesk.com ? As this is a user supported forum it may be that the issue isnt picked up otherwise.

That may be so, but, Dropbox is designed to work across all operating systems, so, even though you (and me actually) are totally within the Mac ecosystem the same rules apply to make everything work. Logic is that everything needs to 'just happen'. So, they dont want issues if you decided to share one of those folders and…