Lusil Dropbox Community Moderator

Hey @"andreich", I’ve followed up with a ticket so as to have a more in-depth look into the behavior you’re experiencing with shared link previews. Please check your inbox for my latest message and we’ll take it from there. Cheers!

Sorry to hear that, Karthick. Awesome work on the troubleshooting from your end! Definitely bypasses some initial steps to take on this. In order to further investigate, I’ve followed up with a ticket to the email address associated with your Community profile. Please check your inbox for my latest message. Thanks!

Hey there @"suzie17", Could you please clarify where you’re seeing this error message and send me a screenshot (without any personal info) of it? Thanks in advance!

Hey @"Attwood", As @"Rich" mentions, when you access a file through your Dropbox folder and it’s online-only, contents and relevant info of the file are downloaded so that you can open it from your computer, which is why it is automatically set to be local. Although the desktop app requires you to manually set a file to be…

Thanks for the detailed post here, @"blue_skies", and glad to hear that you were able to resolve your concern in the end. As for the notification prompt you mention, I’d be more than happy to pass your comments along to the dev team for future review. :nerd: In the meantime, if you have any other questions or ideas for us,…

Hey @"blue_skies", thanks for keeping us in the loop! Initially, I wanted to mention that when you selectively sync a folder, you remove it locally from your computer by unsync it. This means that you don’t see it in your Dropbox folder, but it’s still available through the website and on any other connected device. This…

Hey @"Mrsy62", thanks for posting your query to the Community! The first thing that comes to mind would be to send the video via a shared link. However, if you’re looking to add it to another website, since there isn’t currently a way that you can directly do so from the Dropbox website, then a third party app may do the…

Hey @"ngtr", if you’re running into the same notification, could you please let me know if you’ve tried reinstalling to the latest stable version of the desktop app (69.4.102)? If the behavior persists, could you please let me know what the Dropbox icon reads when you hover over it? Thanks!

Hey @"aldoxx", I moved your post to this thread so as to keep troubleshooting efficient and relevant. Could you please check if this link mentioned by @"Rich" does the trick for you? Let us know of any updates!

Thanks for getting back to me on this, @"billGeb". I’ve moved your post here, where some like-minded users may be able to share some ideas on this with you. Give us a shout if you have any other questions in the meantime!

Hey @"billGeb", currently, you can’t customize a shared link; you can create one for the folder instead of every file individually, however. Let me know if I’ve misunderstood what you’re trying to achieve or if you have any other questions, and I’ll make sure to get back to you as soon as possible. Thanks! :slight_smile:

Glad to hear that, Jonathan! :grin: Let us know if you have any other questions in the future and, in the meantime, have a wonderful day ahead!

Hey @"constanza_", thanks for letting us know what worked for you regarding this. Glad to hear you were able to resolve it. :relieved: @"Acconet", I’ve moved your post to this thread to keep relevant queries together and troubleshoot efficiently for you. Having said that, @"JonatanLeopardi" and @"Acconet", could you please…

Sorry to hear that, @"JonatanLeopardi". Have you tried an advanced reinstall by any chance? If that doesn’t do the trick, could you please send me a screenshot of the error that you’re seeing (without any personal info)? Thanks in advance!

Hey there @"bm11", If you have edit rights to the shared folder, you can delete files from it, which means that, as you also mention, files that you remove will be removed for every other member, as changes to content in the folder are reflected for all. If you want to be able to view the folder but without taking up…

No worries, @"friggincanvy". Let me know how it goes and I’ll make sure to get back to you as soon as possible. :grin: In the meantime, have a wonderful day ahead!

Hey @"BxD" and @"Nosferath", Since every member of a shared folder can add and modify the files in it, the shared folder takes up space in each member's account. This policy exists to prevent people from giving themselves unlimited space by stacking Basic accounts and shared folders. Spoiler In general, your Dropbox quota…

Hey again @"KitCase", To reach back to my colleague, you can send a reply to the email discussion you previously had with them and, in the meantime, I’ve also given them a nudge. In your reply, please let them know of any relevant info regarding the behavior you experienced recently so that they have a better understanding…

Hey @"Padidto5", To remove yourself from the shared folder while you’re a member, try doing so from the website: * Sign in to the website. * Click Files. * Navigate to the shared folder you want to permanently remove from your Dropbox account. * Select the Share button that should appear next to the folder when you hover…

Hey @"Padidto5", have you tried removing the shared folder by following the steps outlined here? Let me know if it helps!

Hey @"poppysrain", I just wanted to add to what anonymous mentions: if you’re downloading these files from the website, double-check the browser’s settings regarding downloads in general, and try downloading them from another browser - maybe that will do the trick. In any case, let us know of any updates!

Hey @"Daisy767", You can attach a screenshot through one of the following options: Thanks in advance!

Hey @"friggincanvy", Glad to hear that you were able to find the answer to one of your queries. As for the other: @"friggincanvy" wrote:Not to mention I have to launch the Dropbox app to trigger camera uploads. Have you enabled background uploading by any chance? Let me know of any updates!

Sorry to hear that you’re still having trouble with this. I understand how important this if for you, however, as @"Rich" and I mentioned previously, since this requires a more in-depth investigation, I'm afraid there’s limited troubleshooting we can do here for security and privacy purposes. I was able to have a look…

Hi there @"GeorgiaSimone", Could you please let me know if you’ve had a look at some initial troubleshooting steps on this? For example: * Have you tried switching to another browser, ensured that you’re not running any browser extensions, or given a private browser a shot? * Did you check if there are any spaces before…

Hi there @"Believer", I wanted to follow up here and see if you were able to resolve this in the end. If so, could you please let us know how? However, if you’re still experiencing some trouble with it or if you have any further queries, just give us a shout. Thanks!

Hi @"sjm88", I understand where you’re coming from, but I’m afraid there’s not much to troubleshoot for as this is primarily how the Files app holds and previews folders and files. Nonetheless, I'd recommend directly contacting our Support team for a more in-depth look on this matter. Thanks in advance once again!

Hi @"Darwin L.1"! If you’re trying to create a separate shared link for each image and mass upload them in one go, this isn’t currently an option. Instead, you could create a shared link to the folder that has these images with the following steps: * Sign in to the website. * Hover over the folder you'd like to share. *…

Sorry to hear that, @"KitCase". Since you’ve carried out some initial troubleshooting steps - awesome work! - in order to further investigate this, we’d have to continue via email due to account-specific details that are necessary. As you mention that you’re already in touch with one of the members of the team, I was able…

Hey @"DjangoX", Your Dropbox folder is just like any other folder on your hard drive, but with syncing capabilities. If you’re trying to change the font or the font size of your folders, then this would be OS-specific. However, you also mention: @"DjangoX" wrote:I want to print a proposal on one page Could you please…