Keith

This idea has been closed out after a period of inactivity. We appreciate you sharing it with us, and you’re always welcome to submit more ideas.

in Automatic logout Comment by Keith May 27

This idea has been closed out after a period of inactivity. We appreciate you sharing it with us, and you’re always welcome to submit more ideas.

in Inability to prevent non-admin users from re-naming folders is a fatal Dropbox flaw Comment by Keith May 27

This idea has been closed out after a period of inactivity. We appreciate you sharing it with us, and you’re always welcome to submit more ideas.

in Allow multiple files to be un-starred at a time Comment by Keith May 27

This idea has been closed out after a period of inactivity. We appreciate you sharing it with us, and you’re always welcome to submit more ideas.

in Allow AppData(or any) Folder on my computer to be backed up Comment by Keith May 27

This idea has been closed out after a period of inactivity. We appreciate you sharing it with us, and you’re always welcome to submit more ideas.

in Timestamp not relative Comment by Keith May 27

This idea has been closed out after a period of inactivity. We appreciate you sharing it with us, and you’re always welcome to submit more ideas.

in View shared photos as a gallery Comment by Keith May 27

This idea has been closed out after a period of inactivity. We appreciate you sharing it with us, and you’re always welcome to submit more ideas.

in Right click files "Waiting to be synced" to view location. Comment by Keith May 27

This idea has been closed out after a period of inactivity. We appreciate you sharing it with us, and you’re always welcome to submit more ideas.

in Color label for "Folders" on DropBox web Comment by Keith May 27

This idea has been closed out after a period of inactivity. We appreciate you sharing it with us, and you’re always welcome to submit more ideas.

in Multiple account switching Comment by Keith May 27

Hi all, Thanks for the idea. We’re going to close this one for now, as it hasn’t gathered much wider interest from the community. You’re always welcome to submit more ideas.

in Integrated Video Publishing & Distribution Platform Comment by Keith May 27

This idea has been closed out after a period of inactivity. We appreciate you sharing it with us, and you’re always welcome to submit more ideas

in Download all comments from a folder into a .csv file. Comment by Keith May 27

This idea has been closed out after a period of inactivity. We appreciate you sharing it with us, and you’re always welcome to submit more ideas

in Deleting multiple duplicated in a single operation Comment by Keith May 27

This idea has been closed out after a period of inactivity. We appreciate you sharing it with us, and you’re always welcome to submit more ideas

in Make it possible to search in deleted files, and restore individual files Comment by Keith May 27

This idea has been closed out after a period of inactivity. We appreciate you sharing it with us, and you’re always welcome to submit more ideas

in Album Art for MP3 files Comment by Keith May 27

This idea has been closed out after a period of inactivity. We appreciate you sharing it with us, and you’re always welcome to submit more ideas

in Allow subtitle playback via .srt file with videos in Dropbox Comment by Keith May 27

This idea has been closed out after a period of inactivity. We appreciate you sharing it with us, and you’re always welcome to submit more ideas

in Allow Users to Pause Auto Updater Comment by Keith May 27

This idea has been closed out after a period of inactivity. We appreciate you sharing it with us, and you’re always welcome to submit more ideas

in Allow global settings for Transfer notifications Comment by Keith May 27

This idea has been closed out after a period of inactivity. We appreciate you sharing it with us, and you’re always welcome to submit more ideas

in Allow PDFs to be viewed as full page, without scrolling Comment by Keith May 27

This idea has been closed out after a period of inactivity. We appreciate you sharing it with us, and you’re always welcome to submit more ideas.

in One Click Backup Restore Comment by Keith May 27

Quick update on this one for everyone following along, we’re now finalizing and testing the fix. We’re hoping to have that rolled out pretty soon. For the moment, the best workaround is to use your device’s native screenshot tools for annotation until the fix is released. On Windows, that’s Win + Shift + S, and on Mac,…

in Quick Actions Error: "WebGL not supported on your browser" (v246.4.3513 onwards) Comment by Keith May 21

Hi @PlasmaJeff We’re working on the fix now and expect to roll it out soon.

in Quick Actions Error: "WebGL not supported on your browser" (v246.4.3513 onwards) Comment by Keith May 21

Hi everyone, thanks for bearing with us while this was being worked on. The fix should now be rolled out, so please give it a try and check that you’re able to edit .txt files as expected. Also, a big thanks to @Draco696969 and @kijinosu for sharing workarounds in the meantime . If anyone is still running into any issues,…

in Hitting "Enter" does not create a new line when editing .txt files on the Dropbox website Comment by Keith May 13

Hi @TageMahall, someone will reach out to you via email shortly, so please keep an eye on your inbox.

in I need to contact support as my account was downgraded Comment by Keith May 13

Thanks @iNeil, just to follow up, this should now be resolved. @ABM13 New chats should work as intended, and for any chat sessions you already had open, you might just need to restart Claude. Have a go and let us know if you’re still experiencing any issues.

in Dropbox MCP server tool schema incompatible with Anthropic/Claude strict tool validation Comment by Keith May 13

Hi @andrei_t, thanks for flagging this one! We’ve now rolled out a fix, so new chats should work as expected. For any existing chat sessions, you may just need to close and reopen Claude so it picks up the latest input schema. Give it a try and let us know how you get on, or if you’re still running into any issues.

in Dropbox MCP list_folder tool has invalid JSON Schema - breaks all Claude sessions with 400 error Comment by Keith May 13

Hi @bergstromdrew @Dave_P just checking in to see whether the recent update resolved this issue for you. Hopefully things are now working as expected, but if you’re still running into the same problem, please let me know.

in Camera upload has stopped working Comment by Keith May 11

Thanks for the additional input. We’d love to hear more about the specific workflow needs that require Markdown, and don’t forget to upvote the idea if you’d like to see features like this added to Dropbox

in Markdown reader on app Comment by Keith May 8

Hi @Sues Studio, could you confirm which device you’re looking to use this feature on, or share a bit more detail about your preferred workflow? On web, when you hover over a photo, you should see the Star option appear under the image. For photos on mobile, just open an image and scroll through, the Star option is in the…

in One Click Starring Feature Comment by Keith May 7

Thanks everyone for the reports and detailed troubleshoot steps, I was able to reproduce this and can confirm we're now investigating and working on a solution. I'll provide an update here as soon as I know more.

in Hitting "Enter" does not create a new line when editing .txt files on the Dropbox website Comment by Keith May 6

Hi all, thanks @Mark for jumping in with some troubleshooting steps. We’re seeing a few reports from Android users having trouble uploading photos at the moment. We’re already investigating, I’ll share an update here as soon as I know more.

in Camera upload has stopped working Comment by Keith May 5

Keith Community Manager

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