Keith Community Manager

Thanks @Sergio P .6, I believe an update went out yesterday to fix the download notification setting. For everyone else following, there should be no need to update the desktop app. Could you try turning download notifications on for a Transfer, then check whether they’re still on when you create the next one? Let us know…

Hi everyone, quick update on this one. If you’re still seeing the WebGL error when using screenshot markup, could you try Beta Build 276.3.5225 and let us know if it makes any difference? We’d like to hear whether the error still appears for you. Thanks.

Thanks, this fix was specifically for Windows 10. We're still monitoring and investigating Windows 11 reports.

Hi @cffcff, thanks for the idea. I agree, having to count files yourself to make an informed choice sounds like a lot of extra work. I’ll open this up for community voting. If anyone else would like to see file counts added to Selective Sync, please give the idea an upvote. Thanks.

Thanks @cffcff , I’ll pass that feedback on to the team. It might help to make it clearer when an edit link is being created or shared, so it doesn’t happen by mistake. I’ll open the idea up for voting too. If anyone else has feedback on this or tips on how they manage their links, please let us know.

Hi @cffcff, thanks for the idea. I believe making these windows resizable is already being considered for a future update, so I’ll open this up for community voting to see how much interest there is. If you’d like to see this too, please add an upvote. Thanks.

Just to confirm this will only show for windows 10 users. Please ensure you have installed the latest Beta Build 276.3.5209, and let me know if you're still experiencing issues. Thanks.

Hi @cffcff, this should follow your default link permissions. You can set it to whichever you prefer via dropbox.com → profile picture → Settings → Sharing, then adjust the default link access and permissions. You can also change an individual link via right-click → Dropbox → Share → Settings, then choose Link for viewing…

Thanks @mamrabuel, I've just shared details about that in this thread, too. Right-click context menu has disappeared from Dropbox folder in File Explorer

Hi everyone, we’ve added a new option in our latest Beta Build for anyone on Windows 10 who’s still missing the Dropbox right-click menu. If you’re using Beta Build 276.3.5209, go to Dropbox Preferences > General > Right-click actions > Troubleshooting and turn on Enable compatibility mode for Dropbox menus. This should…

Thanks for reports, we're taking another look into this one. I'll update again soon as I have more info.

Hi @LockDroid , thanks for your patience. This should now be fixed. Please let us know if you can still access photos without entering your passcode.

Hi everyone, a quick update, the fix should now be rolled out. Your download notification choice should now carry over to new Transfers. Could you give it another try and let us know if the setting is now sticking for you? Thanks.

Hi everyone, thanks for sticking with us and for confirming the fix worked. Let us know if you notice any further problems.

Just a quick update, but we're working on resolving this at the moment. Thanks again @LockDroid.

Hi @tim1889, thanks for the suggestion. You should be able to skip the introduction video using the Skip button in the top-right corner or by pressing Esc. Let me know if neither is working for you. I’ll pass the feedback on to the team about making the video available to watch again, and we'll consider adjustments to the…

Thanks, I appreciate you testing that. We’ll take another look, and I’ll update this thread as soon as I have more information.

Hi @AdamRykala, thanks. If you haven’t already, could you reconnect Dropbox, then try your prompt in a new Perplexity session? Let us know if you’re still seeing the issue. Thanks.

Hi everyone, thanks for your patience while we worked with Perplexity on this. The issue should now be resolved. Could you try searching your Dropbox files again and let us know if you’re still seeing the dropbox_mcp: unsupported error? Thanks.

Hi @pauld9, thanks for the feedback. I’m sorry the update did not work for you. We’ll take another look into this. We’ve also included an update for the context menu in the latest beta build, v274.3.4783. If you’re happy to try it, please let us know whether it resolves the issue for you. Thanks.

Hi everyone, thanks for the reports. We’re looking into this now. I’ll update this thread as soon as I have more information to share.

Thanks @LockDroid I've asked the team to take a look into this, I'll update you here as soon as I can.

HI @cyeager, thanks for your patience while we checked this with the team. Could you try running System Restore directly from the Windows Recovery Environment, please? This time, instead of selecting Safe Mode, go to Troubleshoot > Advanced options > System Restore and choose the same restore point. Let me know if you…

Thanks for the additional input. I’ll add it to the feedback for the team.

Thanks, we're still working in it. I'll share an update here as soon as we have a solution.

Hi @aeastcott, thanks for sharing the idea and explaining the workflow. You can download completed documents before everyone in the bulk send has finished. Open the bulk send request and select "Download signed" to download any documents completed so far. They won’t be sent automatically one by one though, as the bulk send…

Hi @cyeager thanks for giving that a try. We’re looking into this now, and I’ll let you know here as soon as I have an update.

Hi @Cherissa, thanks for sharing this idea and your workflow. A renaming rule might help with part of this today, depending on what you need to change after upload: How to use naming conventions I get that your idea goes a bit further though, adding details during upload, then using those details to rename files or place…

Hi @ShieldWolfStrong, thanks for sharing this ideas. Dropbox Sign does support multiple signers on a standard signature request. You can add extra signer roles after uploading the document, then assign fields to each person. Template links/shared signing URLs are a bit different and currently work for one signer at a time.…

Thanks for the feedback, I'll take a look into this with the team and provide an update as soon as I can.