Jay Dropbox Community Moderator

Does this behavior (where the file doesn't move up automatically) occur with other files, and not just file requests? What about in other folders unrelated to Dropbox? 

Hi @"jb43", we appreciate the feedback about how to improve the service. Regarding the 'Open with' menu, it only applies to a few authorized apps, and it wouldn't be possible to manually add another app to that list.

Have you tried refreshing Finder by moving to another folder and then back into this folder? 

As the steps I found didn't work, and as this is a Microsoft application, I'd recommend getting in contact with them directly on how to re-enable this feature on Windows 11.

Currently, it isn't possible any longer for files to be marked as available offline by default with the new version of the Mac OS app.

Hi @"Asjadsfjur", I think you're referring to having your files available offline. By default, new files will be online-only, however, if you mark individual folders as available offline, files inside those folders will become available offline as well, including new files added from other devices.

Following a migration to the new Dropbox for macOS, your files need to be re-synced. Depending on the amount of files you have in your Dropbox, this may take some time to complete. You can try checking out the troubleshooting steps outlined in this article. Note that we do not recommend re-installing the application if the…

Since Windows 11 disables it by default, you can re-enable the menu using these steps I found on the web. Right-click the title bar above the URL address bar in the browser and select the Menu Bar check box. The menu bar will display unless you clear the Menu Bar check box again to hide it. Let me know if this helps.

Thanks, keep us informed on any updates!

In the Dropbox folder itself, do you see any folders or files that have the syncing grey circle icon on them?

We've not experienced this issue with other users, however, we can try these steps. Try manually running the DropboxUpdate.exe application by using the following steps: * Open a Windows File Explorer (not Internet Explorer). * Type %ProgramFiles(x86)%\Dropbox\Update into the address bar (include the % percent signs) and…

Hi @"eheilner", we appreciate your feedback on the new version of the Dropbox desktop application for Mac OS. We take all comments into consideration when improving the app and services we provide.

H @"fabmol", could you try downgrading from the beta version by visiting this page and switching ‘Early releases’ to Off. Afterwards, re-download the app from here.

You're viewing the Dropbox folder within Explorer, and the toolbar belongs to the Windows interface, and isn't related to Dropbox itself. Have you tried changing any of your OS settings to see if they help?

Hi @"Wintermute", thanks for messaging the Community. We appreciate the feedback about the new version of the Dropbox desktop application for Mac OS. You can see a list of changes brought on in this version here. Regarding the Spotlight behavior you're experiencing, could you try these steps to see if they help? Keep me…

HI @"ronlw", these appear to show two different applications, Explorer and Microsoft Word. Where exactly is the difference, and how is it related to Dropbox?

Okay, so the Dropbox app runs in the background. Does it pop up during the game itself, or affect anything else? It would be normal for the app to have services running in the background while using other apps.

Are you using Windows in S Mode, or a virtual machine? What exactly happens when Valorant opens? Could you get a screenshot to show us? Does the Dropbox for S Mode app pop up over Valorant?

Hi @"jkoffman", it won't be possible to 'share' the Documents folder between the two machines, so there'd need to be a separate computer backup for the new machine. The new version of the Dropbox desktop application for Mac OS requires that any new files added from other devices would download as online-only by default. To…

Hi @"Mirna D.", we're only aware of the Photos library not being allowed to remain on a CloudStorage folder. Regarding the Contacts app, this isn't something related to Dropbox, as no other user has reported issues with their own Contacts apps. Have you made any changes to it, such as storing any of the app preferences in…

Hi @"macorez", thanks for messaging the Community! Which deletion notification are you referring to? Is this on the Dropbox site, mobile app, or when deleting the file from Explorer/Finder? This will help me to assist further!

Hi @"Patrick Demers", thanks for messaging the Community! Unfortunately, it's not possible to password protect Dropbox, or any of the folders inside. This is because Dropbox is not a network drive and the Dropbox software has no control over access to the folder. The Dropbox folder is just a normal folder and is no more or…

Hi @"Orome", thanks for bringing this to our attention. Do you have any other apps or services that could be accessing the Dropbox folder? Could you try quitting all open apps and see if this helps with the migration process? Keep me updated with any progress!

Are you using the Dropbox for S Mode app, or do you use the normal Dropbox desktop app for Windows? Do you have any related app for Valorant that could be trying to access Dropbox? You can see the list of your connected apps from here.

No worries, glad to have helped out! If you need any further assistance in the future, please let me know. Enjoy the rest of your week!

Hi @"dodisnake", could you clarify the exact behavior as it happens step-by-step? Does it occur the moment you launch Valorant, or after the menu or match begins? What exactly appears on screen? Any other info or screenshots would be helpful!

What about if you view the version history of one of the deleted files after you restore it. Does it show the device name there when you hover over the Desktop wording?

Could you attach a screenshot showing the devices page on the desktop version of the site?

Thanks for the update, If you need any further assistance in the future, please let me know. Enjoy your week!

Hi @"Luc-FJ", could you let us know if you're on the new Mac OS version of the Dropbox desktop application? You can confirm this by seeing if the Dropbox folder location is in CloudStorage.