Jay Dropbox Community Moderator

Hi @"ramennoodles". it's possible that MAMP doesn't support the new location, so I'd recommend contacting them for further support on this matter. 

Hi @"Noi_Sela", thanks for bringing this to our attention. This is possible by having that user create a file request. You'll then be able to add files directly to their Dropbox account without taking up quota on your own account. If you have any further queries, feel free to message back.

Hi @"RaccoonLabs", thanks for bringing this to our attention. Are you able to use the commands to start syncing without installing the script, as stated on this page? This will help me to assist further!

Hi @"Jutjut", thanks for bringing this to our attention. What mobile device and OS version are you using, and what version of the Dropbox mobile app are you running currently? This will help me to assist further!

What is the file type for those recipes? What is the file extension at the end of the documents?

Could you attach a screenshot showing the exact message and prompt you're getting, while hiding any personal info?

Hi @"mehditk1231", thanks for bringing this to our attention. If you're not able to login to Dropbox Passwords with your details, have you tried using your recovery words? Do you have any other devices already logged into your Passwords account? This will help me to assist further!

At the moment, with Plus plans the only option would be to add it to your VAT ID to your invoices with these steps and then try to reclaim via your tax authorities.

Could you confirm the version of the Dropbox desktop application you're running? You can see this by hovering over the icon in the menu bar.

Hi @"Woodthorpe", in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile? It would be under a new ticket number.

Hi @"todt", just for clarification, when you are sending a copy, is this inside the Dropbox app, or the Adobe app. Is this when the conflict is created on the Dropbox end? Have you already contacted Adobe regarding this behavior?

Could you attach a screenshot showing the options you get when accessing that link from an incognito/private browsing window, since you shouldn't have to go through chatbox?

I’d recommend getting in contact with our support team directly to look into this matter in more detail. You can do this by opening an incognito/private browsing window, while not signed into any account, and accessing this link. From there you should be able to contact support. Make sure to enter an email address you can…

Hi everyone, could you attach a screenshot showing what you're describing, and the options you get in the context menu when right clicking the icon.

Hi @"STaber", thanks for bringing this to our attention. Just for confirmation, trying to disable the backup for the iMac, from the iMac itself, results in the same message? This will help me to assist further!

@"m_o", do you have any devices that are currently logged in with that email address in order to transfer your files out of the account?

Thanks, we appreciate any feedback on how to improve the Dropbox service, and we take all comments into consideration.

@"fssbob", as you can't exclude folders during the migration, the safest option to prevent permission and syncing issues would be, on the old machine, to disable any computer backup, sign out of the Dropbox desktop application, delete the Dropbox folder, and then progress with migration to the new machine. When you then…

Hi @"BG Mahesh", if you want to reactivate the backup feature on the old machine, you can do so in the Preferences. Installing the app on the new Mac will sync any files from this page onto the new Mac. Bear in mind that the computer backup files from the old machine won't appear on the new machine. @"fssbob", we do…

Hi @"ChickenDuck", currently it isn't possible to open password protected files in the Dropbox mobile app. Do you not get an option to 'Open with' and then choose the Excel app via the ellipsis when previewing the file?

Hi @"nishdes", are you able to recreate the old email, or temporarily reactivate it to see if you're able to receive the security code to login to your account?

Have you recently changed this setting in the admin console about top-level editing?

Hi @"karkness", keep us updated with any changes. What file types are you trying to open on the mobile devices?

Hi @"Anthro Admin", thanks for bringing this to our attention. Are you creating the folders while on the main Dropbox page, or while logged into the admin console? This will help me to assist further!

The computer backup is different to the normal Dropbox syncing process. The computer backup is just that, a one-way backup to the site that updates whenever you add files in those folders you've selected. They will be visible on the site alone, and can't directly be synced to the other machine, unless you download them…

As it sounds like you still have the old machine to hand, I'd recommend disabling the backup first, and let it finish returning the backup folders back to their old locations. Once that's confirmed, you can sign out of the Dropbox desktop application, and then begin the migration process to the new machine. Signing into…

Thanks, I've sent you an email, please could you reply to it when you get a chance!

Thanks, I've sent you an email, please could you reply to it when you get a chance!

Hi @"cloudres", this numerical estimate appears to be correct, assuming you have a fixed rate (with nothing else affecting the connection), then it would be possible to sync 2.4 GB in 4 minutes at 10 MB/s. If it turns out to be longer than that, then your internet connection is being affected by usage elsewhere on your…

Hi @"BG Mahesh", in general, we don't recommend using migration programs as they can affect the permissions and settings in Dropbox desktop application on the new machine. Did you disable the computer backup feature prior to the migration, so that the folders would've been in their default locations on the new machine?