Jay Dropbox Community Moderator

No, that's it, deleting the file will always delete the shared link. Uploading the file while it already exists will overwrite it and keep the link.

If you click the Dropbox in the menu bar, what message do you see on the bottom left?

Hi @"giorgia brignone", could you try checking this page to see if this is a shared file on your account? 

Hi @"realbillsf", just for clarification, are you uploading the file directly to the Dropbox site, and not via the desktop app or the mobile app?

If you right click the Dropbox folder in Finder, and then choose 'Get info', you should see the full folder path there. Does it mention CloudStorage anywhere?

Hi @"wearpants", thanks for bringing this to our attention. Just to check, the other devices, is the Dropbox desktop application installed with admin privileges which gives more context menu options? This will help me to assist further!

Yes, I'd recommend leaving it blank since you might not receive files with the correct time and date in the filename, if at all.

Hi @"Mary53", the images are too small to see anything on them. Are you on the newer version of the Dropbox desktop application for Mac OS? Is the Dropbox folder located in the CloudStorage location?

Hi @"flyingcow", thanks for bringing this to our attention. As you're the family admin, I'd recommend contacting the support team directly for them to investigate this matter in more detail. Keep me updated with any progress.

Hi @"lordphilippe", the camera uploads feature locates all images in the camera roll and screenshots folder on your mobile device, and then uploads and renames the files to the same naming format. There are no folder structures saved during this process, and currently there isn't an option to do so. If you have any further…

HI @"KAYEMARIE", did you try the steps provided by @"Rich" to contact the billing team for them to investigate this matter in more detail?

Thanks, I've sent you an email, please could you reply to it as soon as possible!

Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

Hi @"Xanthocletes", thanks for bringing this to our attention. Could you clarify what type of files you're trying to share? Do you have any other shared links or files on the account that could be triggering this message? This will help me to assist further!

Hi @"MilicaB", I've merged you to this thread to keep similar queries together. You can check my previous post on how to leave the Dropbox Business team that you've joined. If you have any further queries, feel free to message back.

The usernames are associated with different Dropbox accounts, meaning you have completely different email addresses. If you have more than one email address, make sure you're signed into the correct one when using the Dropbox desktop application, and when signing onto the site to post here.

Hi @"MarkW1", it looks like you signed onto the forum using a different Dropbox account, since your username is different. I'd still recommend the advanced reinstallation it to fully remove any traces of the Dropbox program or folder on the administrator account.

Thanks, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

Thanks for your patience. Could you try going into System Preferences > Privacy and Security > Full Disk Access and add Hazel onto that list to see if this helps?

If your computer can't upgrade to a newer OS, and you want to use the Dropbox desktop application, then you would need a newer compatible device to use it.

Hi @"MortenH", I've merged you to this thread to keep similar queries together. You can have a look over the earlier posts to understand the changes with the system requirements for the Dropbox desktop application, and why they were made.

At this point, to ensure that everything is removed, I'd recommend an advanced reinstallation of the Dropbox desktop application. Just follow the steps to uninstall the program while logged into the Administrator account, and the log out and reboot the machine entirely, and let me know if the folder is removed.

Hi @"thenoob", thanks for bringing this to our attention. Are you uploading the file to your own account, or using a file request to another account? Do you have the Dropbox desktop application installed? Are you able to move the mp3 file into your Dropbox folder to sync to the site? This will help me to assist further!

Okay, so just for clarification, you want to be able to access the Dropbox folder while on a standard account. Are you looking to instead remove the Dropbox folder from the administrator account (and sign out of the account there), and then use the standard profile alone to use the app and that Dropbox folder there like…

Hi @"BuzzLS", thanks for messaging the Community! You can remove the new Dropbox folder created in the local account by signing out of the Dropbox desktop application in that profile. You can then delete the Dropbox folder in the User/MyUser folder without it affecting the other Dropbox folder in Owner. Regarding your…

Hi @"Podetize_CD", thanks for messaging the Community! Could you clarify what you're referring to with an example? Are you only referring to the double-returns, or other formatting as well? This will help me to assist further!

This article will help you to create signature requests to people. 

Thanks for the info, keep me updated with any changes on this matter!

You can ask the user to contact the support team via their support page when logged into their account to see what options are available regarding this matter.

It's up to you if you wish to migrate to another provider, I wouldn't be able to advise on that matter. This article mentions other changes with the File Provider version of the Dropbox desktop application.