Hannah Dropbox Community Moderator

Hey @"MirandaV", thanks for reaching out to the Dropbox Community. Let's see if we can find out anything that will help us resolve this. Did you use some kind of third party app to zip your files? Also, when you zipped them, were they set to "available offline" or to "online-only"? And approximately when did you zip and…

Thanks for keeping us updated, @"The Muley"! I'm glad to see that you managed to resolve this and if you need anything else, let us know. Have a great week ahead!

Hey @"RaphN", thanks for your post and sorry to see that you're having this issue. Apart from restarting your computer and the Dropbox app like Mark suggested, can you also send me a screenshot of the icons next to your files? The ones you mentioned appear when looking at your files online. Thanks in advance!

Hey @"spiels", thanks for reaching out to us. I'll have to agree with Mark that there's no quick way to unshare folders at once. As for the option to unshare a folder, it will only appear on a folder that has actually been shared, meaning the one that you've actually clicked the share button on and shared it. If you have a…

Thanks for the update and the clarifications here, @"chzuck"! I'm glad to see that you were able to resolve the issue on your end. If you have any issues again or any other questions, feel free to let us know. Have a great day!

I hope it's okay to jump in here, @"atan87". The fact that the issue persists with the Dropbox app closed, leads me to believe it's not really related to Dropbox, but we'll try our best to get to the bottom of this. Can you let us know what happens if you right-click on the "My PC" folder and choose to "make it available…

Hey @"frozenstein", thanks for your post. Apart from what Rich asked, can you also let us know where you're trying to copy these files from and to? Is it from your local Dropbox folder on your internal drive to an external drive? Thanks in advance.

Hey @"Eric M", thanks for reaching out to the Dropbox Community. Can you please give us a bit more info as to how you were removed from the Dropbox team? Did the admin remove you and delete your account during that process or did they just convert your account back to an individual one? If they simply converted your…

Hey @"chzuck", I hope it's okay for me to jump in here as well. Just to make sure we understand the situation, can you let me know why you initially copied the files to your new computer? If you installed the Dropbox application and then signed in to it with your Dropbox account credentials, the app would sync your files…

Not a problem, @"majko123"! I just sent you an email, so we can continue our conversation internally. Just get back to me when you have a chance.

Hey @"Breausie", thanks for your post. I just sent you an email, so we can investigate your issue further. When you can, just reply to me from your email directly. Thanks!

Thanks for the update, Frank, it's indeed pretty strange. Can you check out the info on here, to see if any of the suggestions help at all?

Hey @"frank479", thanks for bringing this to our attention. Can you try searching for the file from your files explorer's search bar? Also, is there any chance the file appears in your Dropbox account online? Let me know what you find.

Thank you for the feedback, @"ColoMtnWoman"! If you need anything else, just give us a shout. Have a great week ahead!

Hi from me as well, @"Ricardo Crica". How do these files appear in your local Dropbox folder? 

Hey @"majko123"​, thanks for your patience and sorry for the delay here. We've actually been looking into this internally, so I just wanted to check in and let you know that we'll give you an update as soon as we have one. Thanks again!

I understand where you're coming from, @"daves415" and you as well @"slimy_asparagus". I did pass your feedback along to our team, so your comments are very appreciated. Let us know if you need anything else.

Hey @"pylorns", thanks for reaching out to the Dropbox Community. Since the post you replied to was a bit old, I moved your question to a thread of its own. Now, while there's no update we can provide regarding your question, and since making online-only files on Linux OS isn't possible, you can use selective sync instead.…

Hmm, do you remember disabling any system extensions in your settings? Or having another Dropbox account linked to this one? Perhaps you've turned off some kind of system extension on that account instead.

Thanks for that tip, @"SC A.", it's super useful. And I'm glad to help! If you need anything else or come across any issues, let me know. Have a great weekend!

Thanks for the screenshot, @"anbrasw"! Just to confirm we've checked everything, have you tried quitting the Dropbox app, and then re-starting it, to see if it helps?

Hey @"SC A.", thanks for reaching out to our community and sorry to hear about your issue. Generally, selective sync conflicts happen when you've removed folders from your Dropbox folder with selective sync and then you create new folders with the same names in the same location the original folders were in. Nonetheless,…

Thanks for the update, @"anbrasw"! Would you mind sending us a screenshot of the options you see when you right-click on a file or folder in your Dropbox folder? Also, does syncing work otherwise? For example, if you add a file to your Dropbox folder, does it sync to your account on dropbox.com?

Hey @"anbrasw", I hope it's okay for me to jump in here! No need to reinstall the Dropbox app just yet. Can you please describe the exact steps you followed to make your files online-only? And if you navigate to your Dropbox folder, select your folders, right-click on them and choose the "make online-only" option, does…

Hey @"Alain Church", I just sent you an email, so we can continue investigating your issue internally. Thanks.

Thanks for the update, @"Scukobyte". Hopefully, this will get resolved for you really soon, but if not, do let us know. Just make sure to keep an eye on the bandwidth limits as well, so that you don't have this issue again.

Hey @"ahmad8rm", thanks for posting today! Let's see what we can find out about this; can you please send us a screenshot of what you see on this page? That is the Plan page of your account settings and should show us how your space is being used. You mentioned that you don't have any backups, but if you perhaps have any…

Thanks for your update here, @"steinarb". I'm afraid that if the minimum system requirements are not met, issues like this are kind of expected. I did, however, pass your comments and feedback along to our team about this. Let us know if you have any other questions.

Hi there, @"Scukobyte", thanks for your post. From what I understand, your sharing was paused after exceeding your sharing bandwidth limit. Is it the first time that you're having this issue? If so, the issue will resolve itself after 24 hours; you can read more about this here. I hope this helps and if you have any…

I'm glad you were able to find the issue, Wilbur! If there's anything else we can do, let us know. Have a great day!