Hannah Dropbox Community Moderator

Hey @"Lennard1", thanks for posting your question to our Community. To get to the point, when it comes to sharing files with non-Dropbox users through shared links, we do offer ways for you to protect your links, such as password protection, disabling downloads for the links and adding an expiration date on them. However,…

Hi again, @"mz5"! I just replied to you on your other thread here, so make sure to check it out and let us know if you have any other questions. Thanks!

Thanks for getting back to me, @"mz5". The simplified version wouldn't be available for your OS version, I'm afraid, but there is another version you can download from the Microsoft Store. You can read about it, see if you're eligible to install it, and steps on how to install it here.

Thanks for the update, @"jarvist". Can you also let me know what the exact number of files in your Dropbox folder is? Could it be more than 300K? If so, can you remove some folders with selective sync, to see if that makes things better?

Thanks for the update on this, @"mz5". Here you can find the minimum system requirements for the Dropbox desktop app. But since this seems like an issue that might need to be looked into a bit further, I'd suggest reaching out to our support team. They'll be able to access more account-specific info and assist you further.…

Hey @"tadams", thanks for letting us know about this. If you switch the files in question to "available offline" and then back to "online-only", does that fix the issue? Also, what you see when you hover over the small Dropbox icon in your system tray? Let me know and we'll go from there.

Hi there, @"jarvist", thanks for bringing this to our attention. I completely understand your frustration, so let's see what we can do to figure out what's causing this. Can you check this article and make sure that you've followed all the troubleshooting steps here, to see if they help? Also, can you let me know how many…

Hey @"Janet K.1", thanks for reaching out to our Community! So, if I understand correctly, you're looking for a way to view photos in a folder in a chronological order. Would you like to do that when viewing your own files or when you send someone a link and they're viewing the files on their end? Also, are you looking to…

Thanks for the update, Malcolm! Would you mind guiding me through the exact steps you're following until you get to that window?

Thanks for your feedback on this, @"Chatters48". I'll make sure to pass it along to our team.

Hey @"amsf", thanks for reaching out to our Community. Let's see what we can find out about this. Do you currently have any other Dropbox options when right-clicking on files in your /Users/myname/Documents/ etc. folders? Are you able to see this backup here? Let me know and we'll go from there.

Hey, this idea has been closed out after a period of inactivity. We appreciate you sharing it with us, and you’re always welcome to submit more ideas in the future.

Hi there, @"MalcolmW", welcome to the Dropbox Community! The two options you mentioned when trying to save your changes, are they coming from the Dropbox app or the Excel app? Would you mind sending us a screenshot, so we can have a visual? Thanks in advance!

Thanks for taking the time to post what worked for you, @"parikc"! If you need anything else, please don't hesitate to let us know. Have a great day!

Hi there, @"Jeffrey_Pro_User", thanks for posting your question to our Community! To be honest, the person's name and email address is required to upload files to a file request and at the moment, there's no other way for non-Dropbox users to upload files to someone else's account. If I were you, though, I'd take a look at…

Thanks for checking that, @"Keith15", and we'll wait for your update!

I see, thanks for the update, @"kal_varrik". I've just sent you an email, so we can investigate this issue a bit further. Just get back to me when you have a chance!

Hey Sarah! To access the saved passwords on the iPad, you'll need to open the Passwords app (which would be locked and you'd need to unlock it, I'm afraid) and then check if the Dropbox app is listed there.

Hey @"Laura888", thanks for keeping us updated on the situation. I completely understand your frustration over this and I've made sure to pass your feedback along to our team. As for the situation, can you let us know where you stand at the moment? Did you make a choice about the Dropbox folder and did it work out okay?…

Hey @"pcdbigfoot", regarding the preservation, do you mean that you'll be able to see the check boxes and if they're checked or not? If so, then yet, it will show the line as a checkbox as well as if it's been checked off or not.

Hey @"kal_varrik", apologies for the delay here. Was this a backup of an external drive or an internal one (Desktop, Downloads, Documents folders)?

Hey @"Rianneluiten", thanks for the update on this and apologies for the delay. Would you mind confirming that both your devices are logged in on the same Dropbox account? Please don't post your email address, we just need to be positively sure about the above.

I totally understand what you mean. It's just a way to see if that makes things better for you in general and subsequently with the "make online-only/available offline" option that's missing. A way to make sure the app otherwise works as intended.

Thanks for the update, @"RJain"! Can you please send me a screenshot of what your files look like now, after uninstalling OneDrive? And can you also send me a screenshot of the options you see when you right-click on one of those files?

Hey @"earthlingJen22", thanks for your post! Does this happen when you download files from the Dropbox app on your Android device? Can you send us a screenshot of the message you see when a file is already downloaded, so we can have a visual? Thanks in advance.

Hi again, @"jpugarte1_", thanks for the screenshots and the update. From what I could see from a previous screenshot of your Dropbox folder's properties, it seems like you have many files in your Dropbox folder. The desktop app has a soft limit of 300k files, and if you're on that number (or close, or over that number),…

Hey @"Dragos V.", thanks for taking the time to post your experience; I'm glad to see that everything's now back to normal for you. As for you @"Huginn", are you still having this issue right now? If you haven't already, please restart your computer and let me know if that helps or not. Also, if you could send me a…

Hey @"Luis Sosa ", thanks for bringing this to our attention. You should be able to attach a screenshot to your next reply, by clicking on the camera icon at the bottom of the reply box. Otherwise, you can just copy it and paste it into the reply box, that should work too.

Hey @"Vinylizor", sorry to hear that! Can you send us a screenshot of the error? Are you also on macOS Sequoia 15.5? And which version of the Dropbox app are you using? You can see that by hovering over the Dropbox icon in your menu bar. That will also show you the app's sync status, so please send that to us as well.

Thanks for the update, @"florismk"! Sorry I missed that you had already done a test on this. I do understand where you're coming from, though, and I did pass your feedback and comments along to our team about this. We really appreciate you voicing your opinion on stuff like this and if you need anything else or if you have…