Hannah Dropbox Community Moderator

I don't think that would be possible, @"ashishdhage". It would need to be an external drive, however, we appreciate the feedback here. I'll make sure to pass this along to our team. If you need anything else, please let us know!

Thanks, Carol, for checking that! Just to confirm, can you double-check if the address this email went to and the one you used to sign in the other day, are the exact same? Check for any small differences like a "." anywhere, etc. Also, could you possibly have any other devices connected to the account that you used to be…

Hey @"cloudres", so if you were able to restore the file to a previous version, that means that the file was edited at some point, for it to have a newer one. If it was only edited once, that action is what might have caused it to be corrupted. If you see in the version history that it's been edited more than once, I'd…

Sorry to jump in, @"JoolzM". Would you mind trying this through a different browser or an incognito window? If you get the same behavior, can you send us some screenshots, so we can have a visual of the situation as well?

Hey @"Natmonster", this might actually have been sent by mistake, but I suggest you take a look at your security page here, for any unknown connected devices or web sessions, to be sure. You also mentioned that you reached out to our team about those emails; do you happen to have the ticket numbers from those…

Hey @"johnni88", just to clarify, deleting the photos from your camera roll, won't affect the photos that are stored in your Dropbox account, like Rich mentioned. But the Dropbox app on your phone is a mirror of your account on the website; any changes you make to your files on the app, will be reflected in your account…

Sorry to hear that, @"blueice". How large is the file you're trying to upload?

Hey @"carol134", that sounds pretty strange indeed. If you go to your email account and do a search for "Dropbox" items, does it bring up any old Dropbox related emails from before this happened? Just make sure to double-check if the address you see here, is the exact same one as your original email address, check that…

Hey @"carlosp", sorry to jump in here. Secondary emails are indeed for sharing purposes, so it should work. Did you check the page that Jay linked you in his response above, to see if you can locate the folder there, to check if it worked?

Hey @"umi1", is this new computer connected to the same network? If so, can they try from a different one?

Thanks, Bill, I just sent you an email, so we'll continue working on this case there.

Hey @"xleong91", sorry to see you're having trouble accessing your account. Have you taken a look at the info here, to see if you find something helpful?

Hey @"Putao010", thanks for posting your question to our Community and happy Friday! You can create a folder in your Dropbox, just like you would with any other folder, and then you can create/copy a link to the folder, by following the steps in this article. I hope this helps, but let me know if you have any questions!

Hey @"babyblues", sorry to see you'r'e having this issue. If you disable OneDrive and restart your computer, does the issue persist?

I'm afraid that for security reasons, we can't access those links with the screenshots; if you can attach the actual screenshots in your next response, it would be really helpful!

Hey @"drumsuser1", this sounds like an offer for app store purchases, so I would suggest you try this through the mobile app instead. Let us know how it goes!

Thanks, Trey, I just sent you an email, so we can continue there. 🙂

Hey @"Jack95", thanks for taking the time to post this. We really appreciate you sharing your thoughts about collaborative work through the Dropbox desktop app. I will make sure your comments are passed along to our team. In the meantime, since you mentioned Microsoft files as well, you might find the Dropbox badge feature…

Hey @"karenrands" and @"taskman", to get an idea of the space you're using, make sure to check the plan tab in your account settings. Does it report that it's shared files taking up your space? And have you followed the steps in this article to see the size of files/calculate the size of folders in your Dropbox, to see…

That's great to hear, @"Luckystar1952 "! If you need anything else, make sure to let us know. Have an awesome day!

Hola @"Talento", lamento ver que estás teniendo este problema. ¿Ya te comunicaste con el equipo de soporte de Dropbox Sign al respecto? En caso afirmativo, ¿podría facilitarnos el número de ticket de su comunicación? Por cierto, si desea publicar en español, también tenemos una sección en español en nuestra Comunidad.…

Thanks for clarifying this, @"xxplosiv88". We really appreciate you sending along your feedback about this feature and rest assured that your comments will be passed along to our team. Let us know if you have any questions.

Thanks for keeping us in the loop, @"Niaseer"! I'm glad to see that the issue was resolved, but do let us know if you come across it again.

Thanks for the update here, @"stephenbigcuddles"! Happy to see that this was resolved for you and if you need anything else, please let us know.

Thanks for keeping us updated, @"liteheart1". I am very sorry to see that you had trouble with our desktop app, but glad to see that you were able to figure it out. If you need anything else, or have any other issues, please do let us know.

Hey @"Trey3", thanks for reaching out about this. So, basically, you're getting a prompt that a 6 digit code was sent to your email, but have no access to the email, to check whether it's been sent or not, right? In that case, can I send you an email to the address associated with your Community profile here, so we can…

Sorry to see that you've lost your files, @"ENGSRSANTOS". Have you searched your deleted files page, to see if you can locate and restore them?

Hey @"ulfthai", would you mind clarifying where you see that you have a Dropbox account associated with a Gmail address? A screenshot would definitely help! Just make sure to hide your personal info on the screenshot. Also, when you try to login using your Hotmail address, what do you see?

Hey @"lmecchi", sorry to see you're having trouble with this. After you click on the "Add from Google Drive" option, does the choosing your Google account and the authentication process work as expected?

Thanks for keeping us updated, @"Dropbloke" and I'm glad to see that the issue is now resolved. If you come across this again, please let us know. Have a great day!