DBX_Pedro Dropboxer

Hi @"cassiem" , Thank you for raising this issue. We've passed your feedback onto the team and they're currently looking into it. We'll update you as soon as we have any additional information.

Hi @"JohnnyVegas" , Thanks for reaching out. We've passed your feedback onto the team and they're looking into it. We'll update you as soon as we have any additional information we can share.

Hi @"FlashyX" , Thanks for bringing this up. We understand how frustrating this must be, and we have passed on your feedback to the team. However, we don't have any further information on this at the current time. If there's anything else you need or want to talk about please don't hesitate to reach out.

Hi @"leoo" , Are you able to tell us which is the app version and OS in case ? If you try to access this page, would it be there by any chance ?

Hi @"mushanga" , Thanks for reaching out to us. Quick question are you only using the app on this phone? Or have you used it on other phones too . Just trying to get a better idea to help you out.

Hi @"cloudres" , Thanks for reaching out. We've passed your feedback onto the team and they're looking into it. We'll update you as soon as we have information we can share.

Hi @"Stephen Armytage" , Thanks for reaching out to us. We truly appreciate your patience in this matter and want you to know that we’re aware of the issue you're experiencing. Our team is working on a solution, but we don't have a timeline to share right now. Rest assured, we're keeping a close eye on things and will keep…

Hi @"cloudres" , Thank you for contacting us today. In this case I will ask internally if there is information regarding your question. I will get back to you with an answer as soon as I receive it. 

Hi @"Stephen Armytage" , I apologise for the frustration of dealing with this issue. Just wanted to let you know that we are fully aware of the problem you are experiencing. While I wish I could provide more great news, no changes or updates are planned for the near future. I appreciate your understanding and patience…

Hi @"aboissonneault" , Thanks you for raising this issue. We have raised this issue internally, and our team is actively looking into it. Unfortunately, we do not have a particular date for resolution yet; but our team is making every attempt to fix this. We greatly appreciate your understanding and patience over this…

Hi @"Who_am_I" , Have you tried following the steps on: how to check your account space? Let us know if this helps, or if you've already checked it out.