Windows

I have Call Recorder ACR app on my mobile phone. I've linked to Dropbox to store my phone recordings. They appear in Dropbox after each call but I can't get them to play on Windows Media Play although it supposedly supports 3GP and MP4, both of which I've tried. Any suggestions?

This problem has been posted several times as early as 2015, but there seems to have been no remedy. We have fairly powerful computers (Dell XPS 8900 i7-6700 3.4 GHz 16GB RAM 2TB HDD), but after moving from our old computers to new ones, we still get massive slow down when dropbox is syncing. We literally upgraded our…

The Dropbox Icon regularly disappears from the System Tray. When I've asked about this previously many answered "In Windows 10, you have to right-click on the Taskbar, choose Properties, and then click the Customize button" yet when I right click on the System Tray "Properties" is not one of the options. When I posted that…

The installed DropBox version worked properly Trying to update from the Microsoft Store under Win10 Mobile 1709 Fall Creators update results in error 0x80080204. I then uninstalled DropBox. A new install now results in the same error 0x80080204.

My dropbox tray icon has a small red box with a white "1" in it. What is that? Nothing in the settings indicates a problem. 

I have dropbox installed on multiple devices and they all work fine, except it has suddenly stopped uploading on my windows laptop. I moved a load of photos off my phone onto dropbox on my laptop last week and only a handful have uploaded. The icon in my tray says it is syncing 405 files and has 36 minutes left. It's…

Hi, I have Dropbox 27.4.22 on Windows 7. I have it connected via socks5 proxy. Direct call to dropbox.com is blocked on company firewall. Update procvess will NOT go thru dropbox app, instead I have fileopen request to: file:///C:/users/.../appdata/local/temp/dbxlatk7ns.html# This file openet at browser with proxy (without…

Recently, I've run into a problem where photos stored in Dropbox are not appearing in the Photos app included with Windows 10. At first, I thought this was a bug with the Photos app itself and sought support through Microsoft about it. However, when checking my Crashplan backup, I noticed that it wasn't recognizing any of…

I just installed dropbox to my new computer on windows 10, I realised that I set the files to C/ instead of D/ After doing that the Dropbox icon in file explorer give me an error that the location is not available because C/ is empty blablabla I can't figure out how to remove that dropbox shortcut or update it to the new…

hello, I get a very annoying UAC prompt to allow Dropbox to execute with admin privileges every 10 minutes. I having this issue in a week now. What to do? Steffen

Hello, I just purchased a new MacBook Pro which will be used for both MacOS and Windows 10 via Bootcamp. I have limited SSD space, so I wanted to try to make them share a Dropbox folder. My plan is to create three partitions - One with HFS (or whatever the MacOS file system is called), one with NTFS for Windows 10 and a…

My Windows 7 desktop version does not run. There is no icon in the notification area. I tried uninstalling then reinstalling and nothing happens... no messages or errors. I can access my account via the my browser as well as on my iPhone. I've tried running as administrator but still nothing. I've looked through posts but…

Hi, In Event Manager, every second it shows " Failed to connect to the driver: -2147024894, retrying in 1000 milliseconds¨ ID:320 (DbxSvc). Is there an update error or something else? Thank you!

Can anyone help? I'm having trouble moving my files, I have Dropbox on my phone, tablet, home computer, work computer and work apartment but recently I've noticed If i try to copy a film for example, from my work computer to a colleagues hard drive or music to my usb flash for the car it says "this folder/ file has…

Hello, i use windows 10 at work and at home, i don't understand why it doesn't start at work. I installed / uninstalled several times. The "dropbox service" DbxSvc, work, but no tray icon, and no synch. Please help me find an answer 

Today i came accross an issue where our File Server partition for User Profiles became 99% full. As a server admin this is a problem, but we can't just go around deleting stuff we don't like the look of, and rather than talking to 100+ users i decided to use "TreeSize" to show me what are the largest folders and if there…

Win7, 64-bit, online and offline installers v 19.4.13 I want to install as a non-admin (although I also have admin access to my computer). The installer asks for admin rights, I decline, it asks if I want to install as non-admin, I accept. The program appears to install, however, the login screen is blank during the…

I moved some dropbox files from the C: drive to the D: and now i can't run the installer after i uninstalled Dropbox. Here is what happens:

Illustrator files created on a PC will sync to dropbox.com and back to a MAC. Illustrator files created on a MAC will sync to dropbox.com but not back down to a PC. I've already check the 14 steps or so for path length, invalid characters, purge index cache, update dropbox, restart machine, etc. It appears to sync most…

Hello, I have just changed my Windows 8.1 username and User folder, but every time dropbox launches, it keeps creating a User folder with my old username in the C:\Users folder. How can I stop dropbox from making said folder, or at least rename it or merge it with my new/current username? Note: This may be in the wrong…

how to turn off "Save screenshots to Dropbox" in window 7? please help me, this is urgent matter..

The desktop app says "No internet connection - Your computer is currently offline. PLease check your nework settings." But my comuter is NOT offline and there is most definitely internet - I can access any website through Explorer and Firefox and ALL other web-based applications are running fine?

I have several users who are noticing that their Dropbox App completely crashes on Windows 8 and they are off line. We have tried to restart the app and nothing happens. Only solution is to reinstall dropbox on top of itself. I have performed this several times, but today I had a user that required this step again (3 hours…

I have had nothing but problems with Windows 10 Start Menu, search, etc. Known Microsoft problem. The work around seems to be creating a 'Local' User, which I have done. Is there a way to have a common Dropbox folder for both users (Me). It seems not so far, in what I have tried. I have Installed Dropbox in my local user…

lost the update files for win 10

I'd like to have the My Documents folder on my HP synced with Dropbox, so I have a backup in the cloud. But I can't figure out how to do it without having a copy of My Documents in the My Dropbox folder (i.e., having two copies of My Documents taking up space on my hard drive). I might be overlooking something simple, but…

edit: look my last post for solution. -------------------------------------------------------------------- I'm running Windows 10 Pro Insider Preview Build 10565 and Dropbox v3.10.11. I have some files that are not getting synced, like 20 out of 32.000 files I have on my Dropbox folder. The error is permission denied. The…