Windows

Hi there Am running Windows 11 Pro; When I click the Dropbox Icon in my toolbar I get File/folder and Syncing Icons that are too huge that I cannot see my Account Icon or get to preferences and so on... See screenshot below. Your help will be highly appreciated. Thank you!

A couple of days ago I noticed that my Dropbox sync was "downloading 11 files" for a long time. I could not figure out which files (because there's apparently no direct way to do so) but I went looking for blue or red sync icons. I couldn't really find anything because the icons would not all appear; windows explorer kept…

After upgrading to Windows 11, dropbox constantly consumed a lot of energy (taskmanager). I uninstalled dropbox and installed the Dropbox S-mode app by mistake. I also uninstalled this. Then I downloaded the normal dropbox app (148.4.4519). After installation I got the error message "Your computer is not supported" when…

I decided to partition my hard drive and want to move the dropbox folder to the new partition (from C: to E:). Every time I try to move the folder using Dropbox Preferences, it just spins, and I get "Not Responding" in Task Manager. I'm running Windows 11 on a new MSI laptop. Has anyone else had this happen? Were you able…

I am running Windows 11 Home Edition, NOT in S mode. I want to free up space on my c: drive by moving my local Dropbox folder to my d: drive. When I try to open the Dropbox app to look for the Sync tab, it doesn't work. A new file explorer window opens instead. There are no sync settings to be found. I have run the…

Hello, I am running Windows 11 enterprise and the Dropbox icon never stays in the taskbar corner after a reboot. When I restart my laptop it moves to the taskbar corner overflow. On the "taskbar corner overflow" list (see settings -> personalization), there are two Dropbox icons. One shows version 147.3.4761 when you…

I'm on Windows 10. I never used the Dropbox app, and this file Appdata/Roaming/DropboxOEM has 20 gigabytes of data in it. I want to know what data Dropbox is putting on my computer.

Is there any reason not to upgrade from Windows 10 to 11 with respect to Dropbox? Will it be seamless, or might I encounter problems with Dropbox after installing Windows 11? Anything I should be aware of about using Dropbox before I install Windows 11? Thanks. 

There's a few topics on this already, but none with my specific issue. Dropbox app is definitely installed on my Surface Pro and I am actively using it throughout each day. However, the Dropbox icon keeps removing itself from my system tray. Looking at Taskbar Settings > Select which icons appear on the taskbar ...Dropbox…

I have recently started experiencing the following (on a Windows 10 Enterprise, Version 20H2 and OS build 19042.1526 machine). When I download an Excel file from Dropbox and want to open it locally (MS Office365 Excel app in Windows 10), I first started receiving the error message that the file cannot open in protected…

iMac 2017 MacOS Monterey 12.0.1 Dropbox was working great until a few days after installing Monterey 12.0.1 The Dropbox app will no longer load on my menu bar. After it tries I get a pop up " Couldn't start Dropbox. This is usually because of permissions error. Storing your home folder on a network share can also cause an…

Hello everyone!! I'm using Dropbox for a long time and I really satisfied with this app. But unfortunately, I'm facing one problem that it's making repeatedly new program files in each update with named as "Client_(new version no.)" which is exhausting lots of memory space in C drive as I have installed this app at C drive…

Hi, Switched to a MacBook with the M1 (Big Sur 11.4, Dropbox V126.4.4618). I am experiencing extremely slow sync rates. I've tried: - Rebooting the machine - Rebooting the router - un/reinstalling dropbox Still taking days to sync file - basically it's in a perpetual sync mode. It no longer shows how many files, or…

I renamed my Windows 10 Home account by replacing a space ("AJ Ho") with an underscore ("AJ_Ho"), and now the Dropbox desktop program only starts up when I select the "Run as Administrator" option on my local account. How can I get Dropbox to start up normally? Uninstalling and reinstalling the Dropbox program doesn't fix…

Hi, until this summer I was able to sync folders outside Dropbox using simbolic links. I just tried again to sync a folder with this tricky method and it's not working. I tried to create simbolic link with normal and admin user rights, I tried to sync a folder in another disk partition, it just doesn't work anymore. The…

Dear kind Lenovo support team, I recently bought a new Lenovo Legion 7 which comes with a new free 100GB promo. After reading this article I have come to the conclusion that something must have gone wrong when installing the dropbox app to my new laptop as I did not receive the 100GB. Can I please get some help with…

Two or three times a week at precisely 7am, I get a popup from Dropbox asking if I want to delete a particular file from Dropbox and everywhere else. There are two or three different filenames that rotate through this message depending on the day. I don't know why it keeps asking me this. I don't want to delete any files,…

Did you know that you can "Make DropBox more accessible with Windows SUBST command..." Add the DropBox windows App and then use the SUBST command from the CMD prompt to make your DropBox folders more accessible: My DropBox work folder is: C:\Users\MyWindowsUserName\Dropbox\Work So, I type: CMD SUBST W:…

Hello! I found a hidden file called .dropbox.device on a disk partition of one of my internal hard drives. Can someone please demystify this file for me? I would like to know exactly what this is and what it's used for. Given all previous user accounts of this file, I know it is created by Dropbox. I will post some…

Downloaded the App on my work computer. It downloaded all the folders & files from my Dropbox Acct (91g) to my local hard drive. Only wanted 2 folders to download and Sync between that work computer and Dropbox Acct. So, I then went to Selective Sync settings and checked ONLY the 2 folders I wanted to sync between that…