Web

I have a large file (100GB) on Dropbox for which I've sent a link for a third party to download. That party has a professional optical fiber connection (1 giga). The party has advised that the file never finishes the download. He's used several computers and tried a number of times with no success. To avoid any confusion,…

Every time I try to it just says in a red box at the top "please provide a name for the new folder." This has happened every time I've tried for the last 3 weeks - I've tried on several different browsers, and also changed the email address on the account, and cleared the cache. Any ideas? I've contacted Dropbox to no…

Does anyone know what this is all about? I can't access my file at all.

Someone's sent me an enormous file with a public dropbox link like https://dl.dropboxusercontent.com/u/12345/filename.zip My browser wants to download it, but I'd rather add it to my dropbox and download it via dropbox, the way I can with private links like https://www.dropbox.com/s/12345/filename.zip?dl=0. Is this…

I upload videos from my iphone 6 plus. When I view them on my phone with the Dropbox app, they are far less sharp than the original. When I view them from the Dropbox website, they are better, but still not quite as good as the original. Is there some video setting I need to change? As far as I know the original files…

Hello All, I am using a cloud web security solution and with SSL inspection enabled the dropbox client breaks. Could you please share the IP ranges/subnets for Dropbox?

When I share a file with someone - and they follow the emailed link, they do not have a way of search that file. There is not search option like there is when I go to the files in my dropbox. Am I missing something?

Can the color scheme be changed? I find it hard to see light blue on white.

When I try to share a folder via the Dropbox iPhone app, I get a "Couldn't Share Folder" error message that states, "No internet connection or couldn't contact Dropbox servers." However, there is no issue with the Internet connectivity. Also, when I log in to Dropbox.com to view my account, my account is empty. All of the…

Hello, The Dropbox website interface is extremely slow to navigate, page queries are taking 3-5 seconds per request, sometimes longer. The interface has always been rather snappy and quite fast. Any ideas why it is now slow? Thank you. Regards, Bryce

Hi, have searched forum and seems to be a common thing but no answers given anywhere? I am getting a 5xx error and cannot synchronise files - please advise. Many thanks.

I have a personal payed account. Someone shared files with me with a dropbox link that starts with https://www.dropbox.com/work/. Upon clicking, I am taken to a page that states “You must have a Dropbox for Business account to access that page”. What kind of link did that person that requires me to have a work account? Is…

...but it's not! It says I'm only using 41.3% of 7.0 GB! Why is this happening and how can I fix it?

Hi, I hope someone can help me with this. I log into my Dropbox account and try downloading any files and I get this message: -Error (403) It seems you don't belong here! You should probably sign in. Check out our Help Center and forums for help, or head back to home. I get the same message if I right click the file and…

Hi, How do I remove 'Recents' as I login now and I can't get to see my files and folders...I can't even get using the menu on the left hand side!! If this is a 'fancy new development' then the cheif development manager at Dropox need to loose his job!!! Total nightmare!! 

Is there a simple way to save a file from a Dropbox link to my Dropbox? As in, without downloading it to my computer and then either uploading it manually or saving to my Dropbox folder where it can be synced. This feels like something that should be easy, and it may be, but I can't see how to do it.

Dropbox had a very handy feature to enable the user to view event logs by date. When I now visit the Website the event log feature is no longer visible, there is just the "Recent" option. Has this feature been removed or relocated elsewhere?

I have been trying to download my photos from my dropbox account. When i select the photo and press the download options in dropbox it just refreshes the page and doesn't download anything. How can i solve this problem?

It was working fine and now my homepage won't load. Every time I go to click into the file it keeps saying, "something is wrong" and not opening/ Not good when I have a dissertation due next week!!!