Web

I understand that the current sharing functionality of the Public folder will change on or about March 15, 2017; my question is: will the NAME of the Public folder change on or about March 15, or will it still be called Public?

How can I change audio language and subtle in my streaming video? EDIT: I watch .mkv and .avi videos from Firefox 55.0.3 on Linux. Those files have two languages (Italian and English) and one subtle (English) included in each video file. Unfortunately despite the Italian track is the default one and the forced one, the…

When I navigate to paper.dropbox.com it just shows the menu options on the left, and then says " Oh hello. Sorry for this little hiccup. Try refreshing your page." Tried it in both Chrome and Safari - same issue. Cleared the cache and tried again - same issue. What's up? 

Today I shared a 9 minute video I shot of my friends. I shared it with them and more than 10 of them must have downloaded it. "Because this is your first ban, you may remove the temporary ban on your shared and Public folder links." That makes it sound like I could be permanently banned if I ever did that again, which is…

I have a number of HTML documents (intended to be private, NOT intended to be published publicly on the web) stored on dropbox. I would like to use Dropbox's storage and collaboration features to share these HTML documents. When opening the HTML from the desktop client (i.e. from the dropbox folder in Finder (Mac) (or I…

I can't get the Dropbox homepage to load, so that I can share files and folders. I reinstalled javascript and I reinstalled Dropbox. No luck. And i can't even contact Tech support--that screen is always blank. I'm running Mac OS X 10.11. What do I have to do to get Dropbox to behave? Some real-time support would be most…

I have been denied total access to Dropbox website on my Mac for some reason. My internet is working perfectly for all other sites. Subsequently, my Dropbox app doesn't turn it black at all. It says connecting to Dropbox and doesn't connect. Driving me nuts please help

I'm using the dropbox via internet browsers (explorer and chrome) and the drag and drop feature has not worked for the past few days. Has this feature been removed? How to fix?

Is there a setting that allows me to keep certain files on dropbox but not stored on all my devices? thanks! Michael

How do you delete an empty folder via the Dropbox website? I've logged into the website and deleted all the files in the folder. However, I can't find any option to delete that folder. I don't believe the folder is being shared because if I hover over the folder with my mouse, I see the Share button. Why isn't this easier…

I am uploading hundreds of files to someone. Browser crashed 3/4 of the way through. Can the upload be restarted and resume? I'm not sure which file it was on when it crashed. The recepient has sent me an invite link so I don't know if I can see his folder. Best thing to do? Thank you edit - set it to upload overnight -…

So I have developed an issue where I can no longer stream videos on dropbox. I work at a law office and we are currently reviewing a huge amount of video files. I am suspicious that drop box is limiting my bandwidth as I have been using so much lately. Can you tell me why I can no longer stream videos? I should probably…

I uploaded pictures 2400 pixels high, but when downloaded from Dropbox they are only 860 pixels high.

screenshot: http://imageshack.com/a/img673/257/kRrlLZ.png Dear anyone, I've been working with Dropbox for a while now and did this always using Chrome as browser. Untill today I've never had any issues with dropbox, but today I went to Dropbox in the browser (using Chrome) and everything, every file is gone. Not only the…

With Dropbox Basic, I recieved an alert saying my dropbox is full -all 8.25 GB are used. But when I check my Dropbox file on my desktop it's size is 1.89 GB. All folders are marked to sync so I can't find a logical explenation for this & my Dropbox won't sync because it claims to be full... Thanks for your help!

I am having an issue. I want to put all my files from my laptop into the dropbox as backup. I would then be able to delete some of those files on my laptop because it is full. The problem I keep having is I can only upload files and I need to upload whole folders. When I try to copy and paste them into the dropbox on my…

I find it incredibly frustrating that I cannot view images in a folder by grid. The idea of creating an album for each folder seems crazy -- especially as those folders seem to be on a per account basis rather than across our cloud storage. I find it frustrating that I would have to then search for an album in a non list…

Hi, I live in Australia and I need to change the date format in Excel to the proper format. It currently displays as mm/dd/yyyy. I've already checked the date format of my Dropbox account and it is already set to dd/mm/yyyy/ How do I get Excel online to honour the correct format. Paul

I am not trying to download a large file. I am trying to download any file at all. A 3.31MB .pdf shouldn't incur this error. I have a Nexus 7 2012 that is running 4.4.4 because I am one of the many users whose tablets turn into bricks/slugs after updating to anything 5.0+. It's a known problem. Since the dropbox app won't…

I don't like the recent files to be shown. Can I turn off the feature or at least clear the files so they don't show up?

I just upgraded from the free account and am now uploaing a large amount of photos to Dropbox. I have kept my Dropbox account pwebage open and am seeing the files uploading. Is it necessary for me to continue to keep the webpage open or may I close it out and the files will continue to upload? Thanks in advance for your…

Wondering why, without having made any changes to my computer or wifi connection, my files won't upload?