Alexis G.1

Discussions

6 digit code not received! Unable to login
I have several clients. Each of them has its own Dropbox Business Standard account. Occasionally, I try to log in, and the account email/password is accepted, but Dropbox requests a 6-digit code we never receive in our mailboxes. Of course, I checked Inbox and Spam folders, but nothing was there. This happens from time to…
2FA not working!!
My users with 2FA are unable to login. I'm teams admin in Dropbox Business Standard. Configured 2FA for me (cell phone text message and backup phone). Now I cannot login either! When I provide email and password, instead of receive a text message with the 2FA code, I get this message: "two step verification text message…