Comments
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Hi @"Alfred01", Thanks for reaching out! The Status column is now managed by Windows as part of recent changes to file sync behavior, hence, Dropbox cannot disable it. If you'd like to learn more about these updates and how they affect Dropbox, check out this article: Expected changes with Dropbox for Windows update. Let…
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Hi @"Rowo", Thanks for reaching out! It looks like your Dropbox desktop app was recently upgraded, which introduced some changes to how files sync and appear. As part of this update, a resync of all your files was triggered—this is expected behavior and nothing to worry about. Additionally, file icons are now controlled by…
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Hi everyone, We’re happy to share that we’ve addressed the issue where sudden drive failures could lead to accidental deletions in Dropbox. With this fix, Dropbox now better detects and handles unexpected drive failures to prevent unintended file deletions or data loss. What's improved? Dropbox now recognizes sudden drive…
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Hi @"rfog" and @"raoul77" , Can you try quitting Dropbox and then restarting it? This should trigger a full rescan of your file states and hopefully fix the issue. Please try and let us know how it goes. Thanks, Vlad
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Please try 'Quit' option that is available in the profile context menu.
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Hi @"wkrohngold", It appears that the context menu in the dropdown is not showing, based on your screenshot. If nothing shows in general, is it possible you had a recent OS update on your device? Finally, what’s the syncing status and app version of your desktop app? You could try signing in and out of Dropbox to see if…
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Hi @"mnsngbr", Is it possible that the files you synced from your old Mac to your new Mac were online-only? It could be the reason they show up as zero bytes. Can you please check and let us know? Regards, Vlad
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Hi @"lamoidfl", thanks for reaching out! We checked your devices health and it looks like files on all devices are currently synced. You might have experienced a temporary sync issue. If it persists, don't hesitate to reach out again so we can investigate further.
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Hi @jonathanbckr Thank you for sharing this feedback and providing such a detailed explanation of the issue. We understand how important it is to have an accurate sync time estimate, especially given the volume of files you're working with in your video production workflow. This is a known limitation with the current…