higreghi Helpful | Level 5

Megan, I'm SO sorry, I probably mentioned that I'm 72 years old and I got my Dropbox snafu confused with a FREE 7 day trial with a VPN provider and they charged me twice during the free trial period. So, coming back to reality, it was a 30 day trial period with Dropbox and Donald negotiated a refund of the $199 charge.…

Hi Megan, I forgot to add the checking account screenshot. Two things I forgot to mention for the transaction screen shots is that the Descriptions are different and the Types are different, 7/7 = Purchase and 7/10 = Merchant, if that's important. Here's what they look like in my checking acct and I should mention that…

Hi Megan, thanks SO much for your kind and thoughtful response. I haven't heard back from Donald or anyone else on the Dropbox Support team, but I thought the card was being authorized for payment at the end of the trial. But, the way I understand it, authorizatioin doesn't typically end in a payment in the moment, it's…