Comments
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Dropbox Plan Basic Device Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 238.4.6075 Question or Issue I sent referral invitations to friends and colleagues, three of them registered and installed the app. I'm sure that at least two of them did it on computers where Dropbox had…
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Thank you, Hannah, but as I said, I already checked and all the conditions have been met: - they never used Dropbox - they registered using a new email on a different device and network/IP - the email has been verified All of this applies to two people. As mentioned, let's exclude one who probably installed it on a…
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I hope they will open a ticket also because I haven't found the way to contact them directly for this kind of issue
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Yes, but that only happened to one person, while for the other two I see no reason for them to be ineligible.
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Thank you for the suggestions but: - we were not on the same network. - for sure 2 of them installed on a computer that has never had Dropbox installed previously(one has doubt about it, maybe already installed by another user on the same computer). - the email has been verified, and in any case, if that were the problem,…
