Walter Dropbox Community Moderator

Hey @"Yuikol" - thanks for using Dropbox and posting on our Community! The automatic camera upload feature uploads all photos and videos from the "Camera" and "Screenshots" albums on your device. At the moment, you cannot choose which folder(s) the feature uploads from, however, you can manually upload any photos or files…

Hey @"sarahfelldown" - sorry to jump in here. Based on your description, it sounds like your team ended up in locked state. If that's the case indeed, you can follow the steps found here to disband it. I hope this helps!

Hey there @"Jennifer G.29" - thanks for posting on our Community and happy Monday! If you've ensured that our desktop app is running on your computer and that the external drive's filesystem is a supported one, you should get that pop-up when you plug your external drive into your machine. Just keep in mind that this…

Glad I could help @"Darryl B.3" See you around the Community and enjoy the remainder of your week!

Thanks for your message @"Darryl B.3" In that case, could you send us a screenshot of what you get when you press alt+H keys (for Windows) or Option/Alt key (for Macs) in your accounts tab in the app's preferences?

No biggie, Kris - you've got

Hey @"Boze", welcome to the Community and thanks for using Dropbox! You can find out all the information you need in this Help Center article about shared links and this one about file transfers. Let me know if you have any follow up questions!

Thanks for keeping us in the loop @"Kris N.3" Would it be OK with you if we reached out via email to investigate further? 

I think @"Hunter" was referring to top level editing as found in the Admin Console's settings @"Kris N.3" Could you check with your team's admin if they see this option and if they do, ask whether it's on for everyone in the team or only the team admins?

Sorry for the late reply @"Pär T."- are you still having issues with this? 

Hi @"mariannah", thanks for joining the discussion here and sorry to hear about this. Would it be OK if I used the email address that's linked to your profile here on our Community to reach out? 

Could you post a screenshot of how it looks like on your end, Kris?

Hi @"Kris N.3", thanks for posting on our Community and sorry to hear you're having issues with this. Could you try following these steps through another browser and let me know how it goes? Thanks so much!

In that case, could you try removing Dropbox from the Files app's locations and adding it back again? Let me know if that helps @"dogopurr" & @"adityadineshsaxena"!

Could you try disconnecting Microsoft Office through your Connected Apps tab and connecting it anew, Greg? Maybe that will do the trick.

Hi @"Weimin Toh", thanks for joining our Community! Could you please try clearing your browser's cache or another browser? Let me know how it goes!

Hey there @"adityadineshsaxena", thanks for joining our Community and happy Monday! Since you've already done some troubleshooting, could you also try completely uninstalling the mobile app from your device and installing it anew? Let me know how it goes!

Have you signed into a Microsoft account upon this process, Greg? If you did, could you try completely uninstalling our app and reinstalling it anew? 

Hey @"Greg Lloyd", sorry to jump in here and happy Friday! Can you please check if your device's OS version is up to date? While at it, could you also check if there's any pending update for our mobile app and the Microsoft Word app as well? Let us know what you find, Greg!

Hey @"JulianH3", sorry to jump in here, but could you try updating the app's version to our most recent one and re-enabling camera uploads if needed too? Let us know if this helps!

Hey @"jmeckler", sorry to hear about this. Have you tried toggling Dropbox off from the Files app's locations and then back on?

Thanks for keeping me in the loop on this one and sorry for the late reply @"caconym". If you're still having issues with this, may I reach out via email to investigate a bit further?

Thanks for providing the full error-log @"MikeLV". Could you please try an advanced reinstall with admin privileges and let me know how it goes? While at it, please make sure that there's no antivirus or firewall that might be causing issues. Keel me posted with your progress!

Hey @"caconym", thanks for using Dropbox and welcome aboard! Since the app isn't behaving well when it comes to selective sync through the CLI, could you try re-installing it and let me know if it improved matters? Regarding the option to auto-start the app, note that this command may only work on currently supported…

Hi @"slcoman", thanks for joining the topic here! If the app is showing 'up to date' in your menu bar/system tray, could you try rebooting your computer? Let us know if that improved matters for you.

Hey there @"MikeLV" & @"victoriabaum", thanks for posting on our Community and sorry to hear about this. Could both of you please click on the hypertext from your error message and send us the full error log? This will help us assist further!

Glad to hear that @"chuck9" See you around the Community and have a lovely week ahead!

Thanks so much @"mgrz". You've got

Hi @"chuck9", welcome to our Community and thanks for posting! Can you please let me know if this persists after clearing your browser's cache or on another browser? Thanks!

Thanks for the additional information and the screenshots too @"mgrz". May I reach out via email to investigate this further?