Walter Dropbox Community Moderator

Hi there @goemonburo, sorry to hear about this. Do you happen to have another Dropbox account, associated with another email address of yours perhaps? Did you get a receipt in your email's inbox for the recent charge you mentioned perhaps? Any additional information is more than welcome. 

Hey @"JackBosma" - welcome to our Community! You should be able to find all the learning courses on this page and this one specifically for self-guided training courses. Hope this helps!

No worries, John. I'm just glad I could help. See you around and take care!

Hey @skillet, sorry to hear you're having issues with this. Did you install the Dropbox desktop app with admin rights on your computer in the first place? If you did, can you confirm that you've also tried these steps to grant Dropbox full disk access as well?

Hi there @"Homer", sorry to hear about this. May I ask if you've tried rebooting your computer since you first noticed this? What about clicking on 'view now' from the error shown above your backup? Keep us posted please and feel free to include any piece of information you think might help. Thanks!

Nope, I can't think of anything to be honest, this would be a way to approach it I assume. For the files you'd be deleting from Dropbox, you'll be able to restore them from the deleted files page or the events page if needed. Let us know of any updates @"John j.15" 

Hey @"John j.15", sorry to jump in here, but I just wanted to mention that since the app will try to sync the files you see on your other devices and the website, you'll need to manually upload any files or folder you had been working on locally on your computer and then let the app sync on all of your devices. I know it's…

Could you send us a screenshot of that so that we can have a visual too @"DashingDave" ? 

Could you maybe send us a couple of screenshots of how it looks on your end so that we can have a visual too @"MissDylan"?

Hey @"mcs2" - sorry to hear you're having issues with this. Have you tried clicking on the column header and selecting the size option from there? Here's a screenshot of how it looks on my end for example:

Hey @"toehmen", did you reach out to Zapier's devs for further assistance on the matter as previously suggested? 

Glad to hear it's sorted now and thanks for keeping us in the loop too @"kbblack" See you around the Community and take care, Ken. 

Hey @"skydogpictures", sorry to hear you;re having issues with this. Can you please send us a screenshot of the app's exact status and version as shown in your menu bar at the moment? 

Thanks you both for the screenshots @"Justin_S" & @"Archeowebby" Can you please follow these steps and let us know if they helped improve matters? * Click on the Apple logo located at the top-left of the screen. * Click on System Preferences. (MacOS Ventura: System Settings > Privacy & Security) * Click on Extensions. *…

Thanks for the clarification @"sam-e" - much appreciated. It sounds like the file path of this file might be too long for Adobe to handle - could you check the complete file path and let us know approximately how many characters it counts? Another thing you could try is making another copy of the file in your Dropbox root…

Hey @"lizzbe78", have you had the chance to check Nancy's reply yet?

Hey @"Troy", did you get the chance to see Nancy's response yet? 

Even with the recent change that has added the rlkey parameter in the URLs of your shared links, you should still be able to edit them by replacing the dl=0 parameter with the raw=1 parameter. Have you given this a go perhaps @"joycemeyer2007"? 

Thanks for the screenshot @"Research-12" They seem to have shared with you a shared link with edit rights and to be able to do this you'd need to add the file to your account. If you don't have enough quota to store the file in your Dropbox account, it's normal that you get this message. Could you maybe ask them to share…

Hi there @rfoster1 - sorry to hear you're having issues with this. I'd recommend getting in touch with our support team directly through this form for further assistance since you don't have access to the account to cancel its subscription. To do so, make sure to use an incognito window without logging into any Dropbox…

Hi there @"mains", sorry to hear you're having issues with this. Can you please send us a screenshot of the exact error you're getting so that we can have a visual too? Also, what plan are you on at the moment? Any additional information is more than welcome!

Hi there @"tw1963", thanks for posting on our Community. Have you by any chance tried to get in contact with our Support team through this page as they'd be better equipped to help further? If you did and got a ticket ID, you can share it with us here so that we can look it up in our system too. Thanks!

Hey @"AlanFH", sorry to hear about this. Do your shared links work normally when you copy and paste them into a web browser instead of the Facebook group you mentioned? Let me know and we'll take it from there. 

Hi there @"Asdf12341", sorry to hear you're having issues with this. Does the file preview normally after downloading or exporting it to your device? Also, does it open normally from a web browser? Have you tried clearing the app's cache at all since you first noticed this? Keep us posted! 

Hey @"yueye115", would it be OK if we reached out via email to have a further look internally? 

Hey @zacd, thanks for posting on our Community! While this is not possible directly through Dropbox, you may be able to use the Files app and the native iOS markup features to achieve what you had in mind. Let me know if this helps!

Hi there @"kyle", thanks for posting on our Community! From what I gather you must be referring to Dropbox Replay - is this correct? Let us know more and we'll take it from there.

Hey @"NStephens", thanks for posting on our Community. May i ask if this client of yours has a Dropbox/Dropbox Sign account associated with the email you used to send them the link to sign your document? Let me know more and we'll take it from there. 

Hi there @"jam72", sorry to hear you're having issues with this. While there's no such program at the moment, you can keep these guidelines in mind when naming the files you'd like to upload to Dropbox. I hope this helps a tad. 

Hey @"donheff", sorry to hear you're having issues with this. Before taking any drastic actions, can you please clarify where your Dropbox folder resides at the moment? You can see this from the sync tab in the app's preferences. A screenshot of the error the 3rd party app you mentioned is giving you as well as the Dropbox…