Rich Super User II

Comments

  • @"JST-" wrote:Is there somewhere you can guide me to that explains the transfer better, so I understand the difference and why one might choose transfer? * https://www.dropbox.com/transfer/about * https://help.dropbox.com/share/dropbox-transfer
  • @"janice259" wrote:Lately, I notice that sometimes the recipient might forward my email with the link their assistant to download for them. When that assistant tries to access the file, I get an email from Dropbox saying that person wants to join my shared folder. Did you send a "can view" or "can edit" link? Check the…
  • @"rickmarengo" wrote:The pictures do not show in the preview in Windows Explorer, the edit window, slide show..... the lost ones show nowhere in fact. How were the images inserted into the presentation; were them embedded or linked? When you insert an image in a PowerPoint slide you have the option to embed it or linking…
  • @"aceofspades" wrote:I paid for Dropbox via the Google Play. I paid for the annual Plus plan for $119.99, which was deducted from my account in July, yet my account does not show I am Plus. Could you have more than one Dropbox account? That's often the case when someone upgrades, and they've found that they've upgraded the…
  • @"isolutions4u" wrote:First, I tried to contact tech support for Dropbox and was informed there are no phone numbers. Clearly that is not true so I am hoping someone in the community can help me. That is true, actually. There are no phone numbers for Support. Dropbox Business accounts have access to phone support but it's…
  • @"Jane222" wrote:I haven't been using my Dropbox for a long time but I have been logged in all the time. How long has it been since you last used the account? Also, you say you've been logged in all the time. How? Did you have the Dropbox application installed and running on your computer? Does your Events page show any…
  • @"JST-" wrote:We used to create and share a link to a Dropbox folder. Recently that was no longer possible and now when we share, it arrives as a "Dropbox Transfer." Transfer hasn't replaced shared links. It's just another method of sending files to someone. You can still create shared links to your files and folder, just…
  • @"jbush" wrote:A member our company recently left and after deleting her dropbox in our shared folder, the links she used and created lead to error codes. That's the (current) expected behavior when deleting a member from a team, though that is changing as they roll out the new link structure. Excerpts from the help center…
  • @"NB141" wrote:You need Office 365 and Onedrive/Sharepoint….. You can actually do that with Dropbox easily as well. @"Ethan Miller" wrote:That's the thing, were not editing it locally. We're both using the Web Version and we both edit the file at different times. It sounds like you each have your own copy of the file. How…
  • @"Megan" wrote:On the top, right part of the page in the first screenshot the total referral quota shown there is 32GB. That's not showing their total quota, but the amount of referral space that they've earned. They've earned 14 out of a possible 32 GB. @"insanemoe" Can you share a screenshot of your Subscriptions page,…
  • @"PJV2023" wrote:Is there any chance to get the ACER promo space/time or do I lose it now? If you already claimed the promotion, there's no way to transfer the space or claim it again on another account.
  • @"lpocock" wrote:Im being told I signed on and signed up for dropbox I have not Dropbox can't charge you if they don't have your billing details. If you've never signed up for Dropbox and, more importantly, if you've never given Dropbox your billing details, then someone else likely has and you should be contacting your…
  • @"DHme" wrote:Most importantly, how can I email with someone specifically about my account? Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed…
  • @"Merson" wrote:I reset my phone, I know my Dropbox password but I no longer remember the password to access my email, how do I sign in to Dropbox without two-factor authentication? * https://help.dropbox.com/account-access/lost-email-access
  • @"Whatsapper" wrote:How can I sync folders and files from my comupter to dropbox without copying the files or folders to the dropbox folder? Dropbox will only sync the files and folders that you place in the Dropbox folder. It can't sync files or folders located elsewhere on your computer. The Backup feature can back up…
  • @"uuuu22304" wrote:My email account was disabled (long time no use and I forgot the password), I can't login to my email to check the 6-digit code. * https://help.dropbox.com/account-access/lost-email-access
  • @"rohanvt" wrote:I'm just looking for a way to make all my files "online only" without having to do each one individually? Select all the files at once, right-click and select Make online-only.
  • @"Trimom62" wrote:I’ve copied the link which is view only but the website I’m adding the link too (pimcore as an admin) won’t accept it as it’s way too at over 100 characters! You'll need to run it through a third-party link shortening service. There's no way to shorten the link with Dropbox.
  • @"Garymitchelle35" wrote: What about offline files? Can they be accessed from device until device connects to wifi? Yes, if they have access to the computer, they have access to anything stored on it, regardless of whether or not it's connected to the Internet. I assume whoever has device has access to this data (device…
  • @"Jag_man653" wrote:Worked with Microsoft support for 2 weeks but it wouldn't install. It just says my machine isn't capable of running it! I sent it back to MS for refund. Windows 11 requires that your computer have Trusted Platform Module 2.0 support (though there are ways to install without it). Windows 10 didn't have…
  • @"Garymitchelle35" wrote: I read that if I have lost a device with the app logged in can I log out remotely even if device is not connected to wifi? I read in support that you can log out of all devices remotely but didn't suggest if this was possible only with WiFi connection. You're not actually logging the device out…
  • @"J900" wrote: After loading Sonoma on a laptop, an alias file named MyMac (MacbookPro.local) appeared in Dropbox. It’s my downloads folder ... It sounds like you may have the backup feature enabled, which MOVES your key folders (Desktops, Downloads, etc.) into your Dropbox folder so they will sync. *…
  • @"Roger C.5" wrote:... all my folders are up to date, so I expected only a quick comparison of every file. Instead, each batch of folders - about 25,000 files - is taking up to FIVE HOURS (a long, long 'Downloading...' phase, then a long 'Indexing...' phase)!! What's going on?! It's re-indexing your files to make sure that…
  • @"thinkge" wrote: Just create a link to share a folder or file * https://help.dropbox.com/share/banned-links
  • @"viperpenn" wrote:I work with a client using her Dropbox account. You're using her account? As in you have her credentials and can access her account directly? If so, you should know that doing so is against the terms and could result in the account being deleted along with all content. Dropbox accounts are not intended…
  • @"EmmanuelVancouver" wrote:I've lost some important files. I accidentally deleted them to regain some space. It happened two days ago. ... I feel like i've deleted them permanently. How can I retrieve those files again? Unfortunately, if you permanently deleted the files, there's no way to recover them. Permanently deleted…
  • @"Patricia15" wrote:The advanced options don't appear for me. It's located after the screen where you select the folders that you want to sync.
  • @"Patricia15" wrote:I want to install Dropbox on the external hard drive, but the installation goes directly to the PC, that is, it doesn't let me choose the destination. What to do? If you're on Windows, there's an Advanced Options link during the install (usually after you sign in) that let's you specify the location of…
  • @"Izzan" wrote: can't login my account because i not already use my email but i still remember my email and password now i try login sistem send code to my old email..can u help me * https://help.dropbox.com/account-access/lost-email-access
  • @"ecully1977" wrote:My dropbox account opens without password on my computer - how can I stop this? If you're referring to the Dropbox website, sign out of the website and the next time you sign in, make sure you don't have the Remember me option checked. When you close your browser you'll won't automatically sign back in…