Rich Super User II

@"Budidrums" wrote:all community members state that shared folders of others don't take up my space. That's not true. Shared folders DO take up space in your account. * https://help.dropbox.com/storage-space/shared-folder-count-against-storage I never synced anything on purpose, can't find the so called cache-folder ...…

@"Dar5" wrote: tried to access my dropbox account for some photos i remember the password and email but it asks me for 6 digit code sent to an email which i bo longer have access to You can try contacting Support, but without access to the email account, it's unlikely that you can gain access to the Dropbox account. You…

@"Elsande3241" a écrit :im wanting to cancel my subscription ... if I cancel my subscription, will I get all my money back? If you cancel now you wouldn't be refunded. What you would be cancelling is the automatic renewal at your next billing cycle (next year, most likely). You'd retain your account benefits until then, at…

@"abueljebain" wrote:I can not access my dropbox account. You need to provide more details of the issue before anyone will know how to assist you. Do you remember the email and password you used for your account? Do you have access to that email? Are you getting an error when you try to sign in? etc. Please describe, in…

@"pip din" wrote:Trying to download file for transcription keeps coming up error 404 why am baffled never happened before. Either the link expired or was removed, or the file was deleted. You need to contact the person that provided you with the link and ask them for a new one.

@"juin" wrote:Does anyone know the dropbox email address? Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in. *…

@"Mikael0826" wrote: Money is being charged monthly from my account although I don’t have a subscription. What can I do? Use the credit card charge lookup tool to identify the account you're being charged for. If you don't recognize it, you'll need to contact Dropbox Support directly. Visit the Support page while you're…

@"JCplusULTRA" wrote:I've uninstalled and reinstalled anyway, so we'll have to wait for it to rear its ugly head again. Have you left it uninstalled for a few days, to make sure it doesn't happen when Dropbox isn't installed? If it's consistently failing after a days, leave it uninstalled for at least that long and see…

@"Aadi12" wrote:Error, When using Batch Operation Is this something you're doing through the Dropbox API? If so, I'll move your post to the appropriate section for help with the API.

@"virtualgaintechnologies" wrote:I have upgraded the Dropbox to 2TB yet my team members aren't able to upload the files. I have given them the access to my dropbox still they aren't able to upload it. You upgraded. They have not. If you've shared a folder with them, they're still limited to the amount of available space in…

@"Arafel" That appears to be the proper format for a link. Towards the end of the link it says & before the dl. Change it so that it's just & before the dl (remove the amp;).

@"Arafel" wrote:A friend is trying to share some files with me. He can see them on his end, but when I click the links he sends I get a 400 error ... What do the links look like? Scramble the file name or a portion of the link so it doesn't work, and post one here.

@"trygwest" wrote:Sadly, our administrator passed away earlier this year, and only he could grant access to others. It sounds like you're not using an actual Business team account, but probably just a shared folder that multiple people have access to, and the owner of the folder was the person that has passed away. Would…

@"CrankyD" wrote: I wonder how much difference a SSD would make, if any? It would make a huge difference during the indexing and writing process, though 1.3 million files would still take a very long time. The number of files Dropbox can handle is largely based on the specs of the computer, but on average you'll see…

@"jdailey" wrote:What does this even mean? It's telling me I've used nearly 1.5 tb when I only have 10gb in my folder? Where are you seeing this? Is it referring to space on your local hard drive or your usage in your Dropbox account? If it's the space in your account, look at your Plan page for a breakdown of your usage.…

@"Frank P E." wrote:There are numerous messages in the event log for dbxsvc -- the Dropbox service -- should I be concerned about this Is Dropbox running normally? If so, there's likely nothing to be concerned about. There will always be events registered in the log.

@"kelvinmizanin" wrote:i upload the video to the dropbox, then when its finished uploading to the cloud. i delete the video from my iphone, as simple as that. ... My storage isn't expanding Go into Settings within the Dropbox app (Account tab, gear icon), scroll to the bottom and clear the cache.

@"tttrue" wrote:i wanted to see if this is truly the case ... Yes, it appears that's the case. There is a workaround, though it would require you to add another level to your folder structure. When you calculate the size of a folder, all subfolders within will also display their size. Create a new folder at the top of your…

@"majcro" wrote: According to instructions on the site: ... I should be able to go to Settings ... but there I only see my card, nowhere to fill in VAT number. You can only add a VAT number if you're on one of the Business plans, which include Dropbox Professional, Essentials, Standard, Business, Advanced, and Business…

@"Kara3" wrote:Hello when i try to download this link [link removed] its always saying 'error 400" can someone help me to understand why? The URL is not formatted correctly. Where it says & it should just say & before the dl. Change this: ?rlkey=in2bo5bo9dxt506q69nz7d93i&dl=0 To this: ?rlkey=in2bo5bo9dxt506q69nz7d93i&dl=0…

@"cb50" wrote:If I have view only access for a drop box folder am I able to upload my edits of the files? No. You would either need edit rights or the owner would need to send you a File Request so you could upload files back to them (which still wouldn't overwrite the original).

@"Semsrms" wrote: I have been charged $44.xx multiple times, without my authorization. How can this be resolved? Refer to the replies above yours for information on how to resolve this.

@"islandnomads" wrote:So my question is, if I upgrade to the next tier of Dropbox (Dropbox Plus?), will I be able to access the modifications I have made ... The recovery period for Basic is 30 days. Upgrading to a higher plan doesn't extend the recovery period for files that are already deleted. It only applies to files…

@"RdL_uy" wrote: I used to have around 2gb of information, now for some reason, all this information suddenly disapeared. When was the last time you accessed the account? Do you see anything on your Events page?

@"Adnil" wrote:Dropbox says storage is full, but I removed all my files from DB ... Checked your Backups page?

@"Immortaleye" wrote:... it is ludicrous to suggest something is 'expected' just because it suits you not to sort an issue. One might say it's also ludicrous to expect a feature to do something that it wasn't intended or designed to do. Starring a file or folder is meant as a way to mark it as a favorite so it's more…

@"melissa13" wrote:I've gone to "backups" and see that the "enable camera uploads" box is unchecked ... Did you check the Camera Uploads setting on each device? It's controlled on the device, not in the Dropbox application on your computer. * https://help.dropbox.com/create-upload/camera-uploads-overview

@"cosmosnicolaou" wrote:Moving a directory results in a timeout error on the command line, or a 'waiting to download' error in the finder. Were the files fully downloaded to the local drive when you removed Dropbox, or were they flagged as Online-only (where the local file is just an alias to the online file)? The default…

@"Harry13" wrote:What happens if a main hdd fails for some reason and my files are deleted everywhere. If your main hard drive fails then Dropbox wouldn't be running, so it couldn't sync your files. If you have Dropbox installed on one drive and your Dropbox folder stored on another (internal) drive, then the same risk…

@"Harry13" wrote:What about deleted files restoration feature? What about it? If you mean as an option for when the mass deletion happens, sure, it's possible, but you're looking at hours or potentially days of restoring and resyncing, depending on how much data you have. The mass deletion isn't just something that "might"…