Rich Super User II

@"kvinna" wrote:... the account I use to log in and for which the subscription is supposed to be just says that I don't have a subscription and am therefore not authorised to contact support. That's why Megan said to visit the page while you're NOT signed in to Dropbox, including these forums. Once you do that you'll see…

@"MeNotYou" wrote: What exactly does the basic free plane give you? The Basic plan starts with 2GB of space but you can earn more through referrals and other bonus programs.

@"Prima2339" wrote:Installing the desktop software WON'T HELP YOU! It will, actually, as the issue in the original post is referring to an upload to the Dropbox website using a browser; not the Dropbox app on a mobile device. In the case of the original poster, using the Dropbox app to sync files from the computer to their…

@"laurentius" wrote:Is it possible to upload big files directly into DB/Cloud without being "physically" on my hd? Only if you upload through the Dropbox website. The Dropbox app can only sync files that are located within the Dropbox folder on your local drive. It's not capable of uploading direct to your account,…

@"JoB76" wrote:I have gone in to access them today and when I log in, they are all listed for a second then I get a message telling me something has gone wrong but not to worry my files are safe. It sounds like you're signing in to the Dropbox website. If so, clear your browser's cache/browsing history and try again, or…

@"geokamper" wrote:I'm uploading video files that will take way too long to upload I use the web browser for my uploads etc.. Plz tell me how I can abort the upload? Just close the browser window.

@"AlvinOlson" wrote:We need to backup the Dropbox Cloud data to a different cloud storage service. Dropbox doesn't have the ability to sync to other cloud storage services. You'll either need to use a third-party service such as MultCloud, Barracuda, etc., for cloud-to-cloud backup, or make sure you have at least one…

@"cjthelder" wrote:I guess I will just re-install the app so it will recognize my new laptop, correct? Correct.

@"sclippy" wrote:How do I find the "version history"? My bad. I meant to include a link in my last reply. Sorry. * https://help.dropbox.com/delete-restore/version-history-overview

@"Yaecob omer" wrote: How can I contact ESP ? Your ESP is your email service provider, which would be whoever provided you with your old email address. You need to contact them to see if you can get back in to that old email. Once you do, you can reset your Dropbox password.

@"sclippy" wrote:I have several files that I am trying to delete in my DB. When I select them and then Delete, a few seconds later, they reappear. If a file is reappearing after you've deleted it can often mean that the file was unable to be deleted on one of your linked devices. You delete a file. Dropbox sends the…

@"TechChallengedLawyer" wrote:This is very complicated because I also used Dropbox Fax and Dropbox Sign and those are associated with the account that is now with this other firm. I'm not sure what to do. If it were me, I'd have them convert my account back to an individual account and then re-join their team account with…

@"TechChallengedLawyer" wrote:So it seems to me the best thing to do would be to create a new business account using a new email address and add my new employee onto that one. If it were me, that would be the first step. Once I had a new Business account created, I'd move my files from the other account into the new…

@"tplobo" wrote:... or if the dev team could send me the old file. That's unlikely to happen.

@"TechChallengedLawyer" wrote:Is it not possible to have my own business team and then also be a member of another business team? Not with the same account, no. You'd need to use one account to create your Business team, then another to join someone else's team. Also, you can't sync two Business accounts to the same…

@"cb57" wrote: When I saw that the files were still in my memory I uninstalled the app thinking that would get rid of the files on my computer. If you've uninstalled the Dropbox application from your computer, there's no way for Dropbox to be able to sync and continue the process of making your files online-only. As long…

@"tplobo" wrote: I would like to have access to the .ICNS icon file Is that resource available? Not likely, but you can probable recreate it yourself easily enough. If it's the icon I think you mean, there's an image of it in the following post. *…

@"ibrahimmk" wrote:... once i typed dropbox.com a link opened where there were 7 images stored in the link and the link isn't editable by me even when I log into my account Are you sure it's a link to files within your own account, and not just a link from someone else that you visited previously? Since you typed…

@jeremymidstates wrote: So, I wonder then, if i could save the significant cost and use the Basic tier as 2 separate accounts and share folders between them? You could share folders between Basic accounts, provided that the shared folders don't exceed the available space of the Basic accounts, otherwise they wouldn't be…

@"Sheena" wrote:This may be a controversial one but it ain't Christmas until I've heard... Alvin and the Chipmunks! Not controversial in my book! I grew up playing the original record (yes, vinyl) over and over every year, and used to play the song on mom's organ. Wish I still had the record! While that's one of my…

@"jeremymidstates" Yes, to both questions.

@"sfross" wrote:My understanding was that items in the Dropbox folder/app could only be opened in Dropbox. You can browse your Dropbox files directly within the Pages and Numbers apps. Just add Dropbox as a location within the Files app.

@"sjamie" wrote:... is there a way to simply merge the two backups? If not, how do I delete the backup of the "old" PC ... There's no way to merge two backups. You should be able to delete the old one from your Backups page.

@jeremymidstates wrote: Whats the difference between STANDARD and BUSINESS versions besides the $5 cost a month more for BUSINESS ? Standard and Business are in two different classes of plans. Standard is one of the storage-only plans, while Business includes all the features of Standard along with access (or more access)…

@"Thegreathowardo" wrote:It just needs a simple interface, we are only talking strings of 1s and 0s that need to be either uploaded or downloaded. It's a lot more complicated than that.

@"Thegreathowardo" wrote:It can only be Dropbox turning something off at the other end as it worked up until the date they said it was not being supported anymore Software and computers evolve. If Dropbox wants to remain current with the technologies available in newer computers, they sometimes have to drop support for…

@"DigiDean" wrote:I have had a big backup going ... But when I go to my Dropbox folder, all I see is one file ... https://www.dropbox.com/backup/all

@"mhromalik" wrote:Can I backup my local folders archive of my email? I want to be able to backup a folder that is changing all the time but not just Documents or Downloads. Is that possible? It hasn't changed. The backup feature can only back up key folders within your user profile, such as Desktop, Documents and…

@"JanFrederik" wrote:I see the same in other desktop browsers and mobile browsers. @"Hannah" I see the same options on my account. The option to copy email does not exist.

@NiThormaigh wrote: Beyond this billing error on Dropbox's behalf, a major problem is that once a customer downgrades to a Basic Plan, you have zero customer service ... You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and…