Rich Super User II

@"gabriella" wrote:Can I have two different accounts on my computer ... Unless one of the accounts is a Dropbox Business account, you can't sync two accounts to one computer. You can sync one, and then use the Dropbox website for the other. Dropbox Business accounts can sync one Business and one personal (Basic, Plus,…

No, there isn't. Officially, it's one Dropbox folder per user account. Dropbox was not intended to be used any other way.

@"rjothvas" wrote:... a Basic account that I haven't used in awhile ... How long is a while? If an account remains idle for more than a year, Dropbox will remove it, which also removes all files from the system. ... and now it's telling mee that it can't find any of my folders, and dropbox made me use Installer Is it…

If you've merged your account into the team, then the account and any data within it is accessible by the team admins. Even if your data doesn't appear within the team folder, the admins have the ability to sign-in as you to access the content of the account.

@"hemituner" wrote:I accidentally made the wrong selection when joining a team invite now my db is merged with theirs and I cant get them to un-do it I am afraid they now have access to my personal dropbox You'll still need to contact Support using the information above, but the admin for the business account will still…

If you believe your account in compromised, you should go to your Security page and change your password. Then check the list of devices and web browser sessions that are associated with your account and remove any that you don't recognize. Beyond that, you'll need to contact Support directly as only they can assist with…

To expand further on @"Jay"'s reply, you'll need to download the PDF file to your computer or mobile device and open it in a stand-alone PDF application.

@danigarcia515 wrote:When I'm in Notability... If you're doing this from within Notability, then you'll need to contact them for support as it's a funciton of their app.

When you sign in, is the Remember me option checked?

As @"Mark" stated above, to keep the discussion in a single location, please use this thread to discuss the upcoming changes related to partition types supported by Dropbox. This thread is now closed.

* https://www.dropbox.com/help/security/delete-dropbox-device

@"seandarcy" wrote:When I try to move the Dropbox folder I get an error that the Dropbox folder _has_ to be EXT4. How do I get the Dropbox folder to the common NTFS partition ? You won't be able to, or at least you won't be able to much longer. On Nov. 7, 2018, Dropbox is ending support for syncing to drives with certain…

@"Ross_S" wrote:I wonder if we have a misunderstanding of what the button does: Open -> Open in Microsoft Word = Open the actual Word doc that I already have on my desktop If the doc isn't there then it will not open. If you can't see the doc in that folder then I wouldn't expect to see that functionality. Unless I missed…

@"Southweststucco" wrote:I don't understand why I cant speak to someone so we can clear this problem right away. For starters, phone support is only available to Dropbox Business customers on the Advanced or Enterprise plans. Everyone else needs to open a ticket with Support. Also, assuming this feature wasn't removed…

Hi @"Ross_S", I don't use Selective Sync on this computer, and the Dropbox client is running. The option to open the file locally does not appear. This is occuring on multiple computers.

You need to follow the steps as listed in the Help Center, for personal accounts or for business accounts. Otherwise you'll need to contact Dropbox Support directly as this is a public forum and billing/account issues can not be handled here.

My reply was directed at Walter, trying to better explain the issue.

The ability to add Dropbox as a location shouldn't have anything to do with this. One is a function of the Dropbox website and client, the other is a function of Office. Also, the option you linked to talks about Dropbox as a place in Office Online. That's not what we're asking about. The specific feature we're asking…

@"Walter" wrote:Hey there @"Southweststucco" - have you tried downloading the files you want to work on and open them locally on your ( Windows I imagine) computer? That doesn't really answer the question. The option to open a file in the local copy of Office no longer appears on the website. The only option is Word/Excel…

That's not possible with Dropbox. There are third-party services that use the Dropbox API to allow you to email a file to a folder in your account, but it's to a single specific folder. You might also be able to use something like IFTTT to build this yourself, but you'll likely still be limited to a single specific folder.

As mentioned above, the solution is to look at the settings related to your mail app or your device's operating system. Dropbox has no control over email attachments or how they're opened. It's either your mail app or the operating system that's sending attachments to the Dropbox app. Dropbox has no settings that control…

Dropbox Professional plans will now have 2TB of storage space. https://www.dropbox.com/help/space/professional-added-space [This thread is now closed. If you have a similar or new question, you can ask here.]

@"tjleyland" wrote:... I am sure they are clicking on the whole link ... Have them copy and paste the full URL, instead of clicking. If the link is wrapping to a second line, their mail client may only be registering the click on the first line of the link.

Are the comments embedded in the PDF file? If so, they'll need to download the file and open it in a PDF viewer. The Preview page on the Dropbox website won't show embedded comments. It's just a preview of the original file.

@"Emeric" wrote:Comment faire s'il vous plait pour installer DropBox sur une autre partition de mon disque dur svp ? Vous pouvez déplacer votre dossier de données Dropbox vers un autre lecteur à l'aide de l'option Déplacer dans les Préférences de Dropbox, mais les fichiers d'application seront toujours installés sur le…

Tagging @"Jay"

@"Bgmello" wrote:Only mov files from the iphone 7 with iOS 11 do not work. And there's your problem... iOS 11. But before we get into why, remember that where video is concerned, the file extension (.mov, .mpg, etc.) means very little. That's just a container file for the encoded video within. In order to play that encoded…

On the phone, you can't. The Dropbox app can only download them back to your phone one at a time. You might be able to connect your phone to your computer and transfer them manually or with iTunes or some other iPhone transfer utility.

You need to contact Samsung then. It was Samsung that built that functionality into their own apps. It was Samsung that failed to update their applications to use the new Dropbox API (and they had over a year to do so). This is not a Dropbox issue and Dropbox has no control over how Samsung chooses to integrate the service…

@"kazzw72" wrote: ... where do I find the File Explore Options bit. This page explains how to show file extensions on Windows. Just check the box instead of unchecking it. * https://www.thewindowsclub.com/show-file-extensions-in-windows