Rich Super User II

@"Berryth" wrote:What does the yellow square mean? That's not a Dropbox icon. I believe it's from OneDrive.

@"Matthew1922" wrote:It kills me that I can not find a way to talk with customer support. Can anyone help? My account is all jacked up and I would love to talk to a human. Phone support is only available for Business accounts, and it's initiated via the Admin console by way of a callback. There is no phone number to call.…

@"nashiareeba" wrote:I downloaded Dropbox and registered but didn't get the 100gb. It's still at the basic 2gb plan. Did you download Dropbox on your own, or did you do it through the app that was preinstalled on the computer? You have to use the app that comes preinstalled in order to be eligible for the bonus space.

@"littlehero" wrote:Whenever I click into the drobox on my windows, it directs me to the files instead, and it doesn't have the dropbox app in the menu below. I re-installed it and downloaded it again, but it still doesn't have the app. That portion of the Dropbox app no longer exists. You can manage your files in Explorer…

@"uno_dos_andres" wrote:... while I have 1000mbps up and down, my upload on dropbox is about 12mbps. Make sure you have your bandwidth settings in Preferences set to Don't Limit. Aside from that, there's not much you can do to improve your transfer speed. When comparing speeds, remember that while most ISPs advertise their…

@"Scorps" wrote: Megan, could you, please, verify if you are a human or a bot? There are no bots on the forums. The only bot is the automated chat bot on the Support page.

@"devynosborne" wrote:But this page confuses me about whether a Plus account can be linked with a Professional account, or if it has to be a Business Standard. While Professional is considered a business account, it's an individual account, just like the Basic and Plus accounts. Account linking can only be done with a team…

@"mailmail2" wrote:Serious Bug Issue Feb 2022 with dropbox windows client creates .dropbox.device in all USB devices ... This is not a bug and is the intended behavior. Dropbox uses this file to remember your backup/import preferences for that device.

@"JRHope" wrote:Can I get help transferring the credit to the account that I still utilize? You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private…

@"Grafiti4u" wrote:... that is why it is so weird they all show 'From: Lisa". Did you save a contact in your address book that could be causing this, and your mail client is simply finding a match for the sender's email (Dropbox) and displaying the name associated with it?

@"Grafiti4u" wrote:... i was thinking somehow I have her name in my account somewhere? Not likely, but you can see (and update) the name on your account on your Account page. The name shown there is what others will see when you send files through Dropbox.

@"Grafiti4u" wrote:When I get an email when someone shares a file with me in dropbox, it says "From: Lisa via Dropbox". My name is Kristi, not sure why it says 'Lisa' Are these on emails you're receiving, or emails you're sending to other people? If you're receiving them and they say From: Lisa via Dropbox then that would…

@"clientreleases" wrote: The desktop client is regularly updated with many improvements and fixes. Yes, but WHAT improvements and fixes? This is getting quite tiring! @"Mark" 

@"AlexLefty" wrote:Using the DBX Platform, is it possible to allow non-Dropbox users (users who don't have a Dropbox account) to upload large files (>=20GB) directly to my account. * https://help.dropbox.com/files-folders/share/create-file-request *…

@"Wwarren" wrote: I received confirmation from BB this week that it also does not work with Dropbox Plus folders. Any folder created with Dropbox basic is visible and accessible to BB but if you upgrade to Plus to get more storage any new folder created after that is inaccessible. That seems odd to me, since functionally,…

@"bzp85" wrote: What’s the difference between the Dropbox Plus plan and the Dropbox backup plan ? Where do you see a plan named the Backup plan? The plans available are typically Basic (Free), Plus, Family, Professional and the various levels of the Business plan. * https://www.dropbox.com/plans

@"Zair" wrote: I can't synchronize my pocket app... Error 400 You'll need to contact the developer of the Pocket app. Dropbox recently made changes to how apps authorize to Dropbox. If Pocket hasn't updated their app, they'll need to before it will work again.

@"Tommy_D" wrote:Anybody run into this issue and figured it out? There are no options to back up internal drives. Dropbox isn't a real backup service. It's a file sync service that happens to have a "backup" (and I use that term loosely) option for certain system folders and external drives. It's not a full-featured backup…

@"juan carlos toro del rio " escribió:me gustaría saber si existe alguna posibilidad de enlazar mis carpetas de Dropbox desde una direccion FTP que es lo que me permite la cámara . * https://help.dropbox.com/installs-integrations/third-party/webdav-or-ftp

@"seanbonfire" wrote: It then tells me it Couldn't start Dropbox and gives me an error file to send to Dropbox support but I can't find anywhere to send it to. You need to perform an advanced reinstall. Refer to the following help article: * https://help.dropbox.com/installs-integrations/desktop/advanced-reinstall

@"Paul A.25" wrote:It's possible to specify in the Windows Taskbar settings that the Dropbox icon should appear on the Taskbar. However, it doesn't seem to appear if Dropbox is up to date. How can I cause it to appear under all circumstances? There are no settings for that within Dropbox. There isn't even an option that…

@"clientreleases" wrote: The desktop client is regularly updated with many improvements and fixes. Yes, but WHAT improvements and fixes? This is getting quite tiring!

@"fernandop" wrote:When I share the folder link they are able to add stars or comments but I can't see what they picked (stars) or the comments. You can't see what other people star. Starring a file or folder is like marking it as a favorite so it's easier to access. It serves no other purpose. If someone has left a…

@"OkeyDokeRodeo" wrote:However I'm working with files that are already named. This is quite a nuisance, and I'm considering just switching over to google drive (as I've used it before and haven't had any issues of this matter so far). This isn't a Dropbox issue and you'll encounter it with any cloud service you use. The…

@"Chaim" wrote:In the desktop app, it was simple to move the Dropbox folder to a different location (using Preferences). Now that it seems the desktop app is discontinued, I can't find any way to move the Dropbox folder at all. Is it possible? If so, how?! Thank you! The desktop app hasn't been discontinued; just the…

@"TTM_KR" wrote:Is there a way i can set an expiration date on a file, so that it gets automatically deleted? While there's a way to set an expiration on a shared link, it just removes access to the link. It can't delete files.

@"Eginio" wrote: I got charged $199 without me knowing and I didn’t even get notified and I didn’t wanna buy the subscription it was just charged on my card. I need a refund because i didn’t buy the subscription You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox…

@"iTechnology " wrote:Dropbox takes over my documents folder as soon as a sign in and the path changes showing it is now a dropbox folder You have the computer backup feature enabled. * https://help.dropbox.com/installs-integrations/sync-uploads/automatic-computer-backup-faqs

@"Selle Sellink" wrote:When I upload a new version I want to be able to keep the comments which were already present in the previous version. Comments are specific to the version of the file they were made on. They will not carry over to a new version of the file.

@"Paul_Blitz" wrote:However, after a while (I'm thinking it may include a logout / login, so dropbox gets started up again) it changes that link to be {"C:\Program Files (x86)\Dropbox\Client\Dropbox.exe" /home}.... which is very SLOW to open! Don't call the shortcut Dropbox. Call it My Dropbox or something else and it will…