Comments
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@"mbvideo" wrote:what are the features included in a Plus subscription? * https://www.dropbox.com/plans
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@"djlance" wrote:You are not fully operational. Your site is down. I have checked with multiple users and it is down. What is the status and what is the ETR? * https://status.dropbox.com/
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@"sloohand" wrote:I checked the music option for backup, thinking I could then add the one song, then realized all my music was snycing. You need to disable the computer backup feature that you enabled. * https://help.dropbox.com/installs-integrations/desktop/how-to-use-dropbox-backup
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@"dp201021" wrote:I had some pics in my dropbox account and have link to that. But that link doesn't work anymore and doesn't show any pics. Instead I get a message as: "That didn't work for some reason" Was this a link that was sent to you by someone else, or was this a link that you created? If the link was given to you…
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@"dearuser" wrote:We use dropbox for work and would like to have an off-site backup of the entire account to a local external drive. The main issue is that it needs to be one-way (cloud to local storage) and not respect any deletions... Dropbox has no such feature. Dropbox is a synchronization service, meant to sync all…
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@"LuukS_" wrote: All my iPhone pics are automatically downloaded in my Dropbox. How do I disable this but still keep the pics on my phone? You likely have the camera uploads feature enabled. Just disable it. * https://help.dropbox.com/installs-integrations/photos/camera-uploads-overview
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@"rossmcm" wrote:If I touch the Dropbox file (i.e. use a touch utility, which only updates the LMT) the LMT is updated to the current time on the local file, but the new LMT doesn't propagate through to other instances of Dropbox. That's working as expected. Dropbox doesn't use timestamps to sync files. It looks at the…
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@"enfinityTX" wrote:Any advice on how to make me the owner again? Have the new owner transfer ownership back to you. * https://help.dropbox.com/files-folders/share/owner
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@"M14NOJ" wrote:Hello! Can someone help me to regain control of my hacked Drop Box account please? You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or…
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@"eruu" wrote:I logged in to the dropbox website this morning to create a shared folder. I dragged in some files and shared it with my client. But I cannot figure out how to now get that folder to appear on my desktop? If you install the Dropbox application on your computer, a local Dropbox folder will be created and it…
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@"james573_" wrote:change email with problem for new email drop box says new email is used. How do I fix If you're getting a message that says the email is already in use, then there's already a Dropbox account associated with that email address. Sign in to the account using the new email address, resetting the password if…
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@"vuloan9407" wrote:My software is running using dropbox API to update data to web. I have been using it since 2019 but until the last few days it is no longer updated continuously, only updating a few hours. How do I extend my API usage time? Have you updated the app to use short-lived access/refresh tokens? Dropbox ended…
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@"HazelRevilla" wrote: Hi walter, unfortunately I can’t contact my client to make these changes for me. It’s my fault I accidentally clicked the other option which is to join a Dropbox business account. Is there any way I can fix this? Please let me know thank you so much! If you joined their business account, then only…
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@"Vorpal" wrote:On the last disk I attached there was a file: .dropbox.device that has both hidden and system attributes set. If I remove this file, will the popups stop happening. The "Do not ask again" box is specific to the device you've plugged in, and Dropbox writes the .dropbox.device file to be able to identify that…
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@"Laus" wrote:Is there something that I can do to force refresh of checking space usage? Space is reclaimed immediately when files are deleted. No need to permanently delete them. What does your Plan page show for usage? This is the true status of your account. If it shows that you're using 67 GB, then you're still using…
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@"aisb" wrote: I would like to speak to someone in a higher position within Dropbox, but the support team I've spoken to will ignore me when I ask to escalate the issue. Reply here with your ticket number and a Dropboxer may be able to look into the ticket for you.
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@"ayimazahra" wrote:How is QMS in Dropbox set up? What exactly are you asking? To me, QMS refers to a quality management system of which there are many, and they're all separate applications and unrelated to Dropbox.
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@"ryanmouttet" wrote:I cant seem to get any file sizes from anywhere. Not even the info panel on the right. I would also like to filter all my file sizes. Can anyone advise? * https://help.dropbox.com/accounts-billing/space-storage/file-size
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@"Rico S" wrote:Maybe I'm dense, but according to instructions the primary file location is Dropbox and the icons on my desktop are just shortcuts to it. So if Dropbox is down, does that mean my files are inaccessible? The Dropbox folder is still a local folder like any other on your computer and exists on your local hard…
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@"dualice" wrote:Why are files shared with me counted against my space usage? Because the files exist in your account. When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own COPY of the folder within your account, and you need to have enough space available to hold…
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@"Xan_Sedov" wrote:How to remove or make invisible the "green bird" on the icons of files and folders? Dropbox has no option to remove the icon overlays. They're used to show you the sync status of your files. They'll be visible whenever the Dropbox application is running.
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@"Bruno19681" wrote:I have been contacting Dropbox for 6 months. Nobody gets back to me. Our charges are wrong. Next step is to dispute the charges. Terrible customer service How are you contacting them? You can't just email them. You need to open a ticket through the Support page. If you've already done so, reply here…
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@"lazyfrog" wrote:Now I am looking for a way to upload my photo gallery in the current state into my dropbox replacing the old unsorted version. Is there any way to do this? The Camera Uploads feature will not upload a photo that it has already uploaded, even if you turn it off and on again. The only way for that to happen…
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@"Mirvish" wrote:How do I stop Dropbox from making this useless copy, and instead just copy from the external HD directly to the cloud? You can't. That's not how Dropbox works. The Dropbox application can't upload directly to your account in the cloud from an external drive. The only way to do that is through the Dropbox…
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@"Arun kumar" wrote: My past some photos and vedios deleted accidentally its over 30 days. If any possibility to restore my files Unfortunately, no. If you deleted files more than 30 days ago they can no longer be recovered.
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@"Keithusnma" wrote:Please contact me at [removed] for any contact or email change You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing…
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@"LauraLOTC" wrote:When I went to accept the system asked to "merge" the accounts and not understanding what that meant, I clicked yes. ... How do I extricate myself from this? When you merged your account into the team account, you effectively made the team the owner of your account. In order to leave the team, the team…
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@"Randog" wrote:I deleted a file from my drop box on 5-17-2022. I went to the deleted files and it wasn't there. I also went to the events file, It show's that I deleted it on 5-17 but the file isn't there either. How can I recover it? Unfortunately, you can't recover it using Dropbox. The deletion occurred more than 30…
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@"PhilippePM" wrote:Hi, as said my Desktop is on Dropbox and I do not want that ! You activated the computer backup feature, which MOVES your key folders into your Dropbox folder. Disable the backup feature and choose the option to keep content in folders on your Mac. *…
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@"Mimifer4952" wrote:I would like by a vba macro to check the synchronization status of said file. Is it possible? No. There's no way to programmatically check the sync status of a file.
