Rich Super User II

The church is already paying for the space. I am not doing anything except downloading files from a folder that is being paid for by someone else. What reason would I need to upgrade my account? As ComboFajitas mentioned, shared folders do take up space in your own account. This is because with a shared folder you're not…

how can I have an app on a desktop, I thought they were for phones, tablets etc App is short for application. You have applications on nearly all compute devices. It became more common to use App for mobile devices after Apple called their store the App Store. whats a screenshot? In short, a saved picture of the screen or…

… can't find full downloaded version for windows 11. You can find the offline installers in the posts for each specific version in the Desktop Client Builds section of the Community.

shen2 wrote:I checked the events, it didn't show the folder I am searching for. But it can only go as far as Oct. 2025. If you can't see it on the Events page, then the deletion occurred too long ago to still be shown. Dropbox can't delete files or folders on its own, so something else had to have happened. Either you…

shen2 wrote:Today I tried to retrieve some data from a folder I visited about a year ago. I found it disappeared. Have you checked your Events page?

jonb1 wrote:Dropbox silently altering autoplay to upload photos is unacceptable Dropbox doesn't upload photos without first asking if you want to enable the feature. The only way for Camera Uploads to actually upload photos or videos if is you allow it to. The change to autoplay is simply to be able to display the prompt…

lmckin51 wrote:also could you give me an example on how to set the refresh offline token up where it could get a new token each time it runs That's something that would normally be handled by the developers of phpBB and released as an update to their application. Are you familiar with and able to modify PHP code? If so,…

drDireHamster wrote:That Google account now no longer exists, so I am unable to access my account. Is there a way to delete it? No. If you're not able to sign in to the account, there's no way to access the option that would allow you to delete the account. Support may be able to do it for you, but the problem there is…

averydav wrote:Having the URL change each time I save over an audio file ... As Neal mentioned, if a file is actually overwritten the link will not change. The problem you're seeing is likely due to how the save is taking place. Some applications don't overwrite the existing file in place. Instead, they'll first delete the…

mhinks wrote:You can sync files that are not located in your local DB folder? With Dropbox, no, but this thread refers to a third-party application called Boxifier which allows that functionality. The issue, however, is that the recent updates to Dropbox which are required to use Microsoft's Cloud Files API changed how…

Nick_S wrote:Years ago, Dropbox support told me that after a paid plan expired, files would still be kept for up to 1 year, even if the account was over the free limit. And just to clarify further, your account would indeed be kept for up to a year without any activity, after which it would be deleted in its entirety after…

JMeen wrote:How do I recover older versions of files on my PC? That functionality exists only on the Dropbox website. It's the Dropbox servers that retain version history of your files, not the local Dropbox application on your PC. JMeen wrote:I have an error syncing FROM PC TO Dropbox. Now overridden new with old. Are you…

carmine8086 wrote:I need to force the iOS app to re-upload all the photos in my Camera Roll/iCloud Photos. If Mark's suggestion doesn't work, you can reach out to Support and ask them to reset the feature for you. That's how it used to be done.

ReneeHuntley11 wrote:... they are all conveniently bundled up in the one 'annual standard subscription + 3 additional licenses'. Do you have the Standard plan with three licenses, or are you saying you have an additional three licenses on top of that for a total of six?

WaxMillians wrote:... I come across the CloudStorage folder in the Library folder which appears to be occupying almost the same amount of space as my Dropbox folder which is currently in my User Folder. Are you sure they're not the same folder? In the newest update for Dropbox, Apple requires that the Dropbox folder be…

Mkasum123 wrote:they claimed that's not possible, that's why I've written here(who want's to update software for device that was discontinued? So the device you have is a discontinued model that they no longer support? Unfortunately there's not much that can be done in that case. If the app no longer connects due to…

Mkasum123 wrote:Afterall I realized that I can't log-in with my account, cause the interface of login page was update. How should I bypass that piece of a problem ... You'll need to reach out to PocketBook for assistance with this. The Dropbox app on that device isn't created by Dropbox. It's created by PocketBook and uses…

Katriina1 wrote:The horrors persist. Nothing works, and the clock is ticking. What does "nothing works" actually mean? Let start with your usage details. Take a screenshot of your usage from your Plan page and post it here. It should look like this:

lpvmc wrote:So the person opens Dropbox goes into my account until the level of A1, finds the subfolder A1a ... No, not exactly. If you share folder A1a with them, all they will see is A1a. The folder will appear in their own account. They never enter your account and will never see anything above A1a. They will only see…

mikes103 wrote:How this kind of error is allowed by an organization as big as Dropbox, I will never understand. If this was a widespread issue caused by an error in the application, then these forums would be filled with A LOT more people reporting the issue. Typically, something like this is more likely to be a problem…

DoanTheTrung wrote:Why does my computer keep syncing continuously without ever stopping, even though the folders are already fully visible on another computer? Have you checked the app to see exactly what it's syncing?

sangamithra wrote:Hey, any update on this? Were you able to backup data? You'll likely need to reach out to the developer and request an update to the app. If it hasn't been updated in a long time, then it likely won't be able to connect to Dropbox anymore.

erice103 wrote:The person who is sending the fax is the one saying there is an issue ... Have you tried testing it with another sender? Is it just the IRS or is it all senders?

hesten wrote:Then I select "upload", "files". I navigate to my local folder on android which contains 3000 pictures. I press "select all" ... Unless it has changed since I last read about it, the mobile apps are limited to uploading 400 files at a time. Try selecting a smaller amount of files and see if the upload…

steenlys wrote:... can a community moderator help escalate this so we can open a billing support ticket using just our transaction IDs? The account owner/card holder can reach out to Support directly using the following link. Where it asks for the account email address, be sure to use an active email address that can…

Mobocracy wrote:I would like to remove the Dropbox context menu items from my right-click context menu ... How do I go about removing them? Dropbox doesn't have an option to remove the context menu items. There are ways to do it, but nothing officially supported. Search the forums and you'll find a few threads covering it.

Zeppo wrote:Could a moderator please help me by triggering a manual re-calculation of my account's storage quota? The usage detail you see is accurate. It always is. Zeppo wrote:... my actual files only total ~678 MB Where do you see this? Provide a screenshot if you can so we can understand what you're seeing. If you're…

pdrac wrote:Sent them to my family members, but all of them appear as Ineligible. This can happen if you're all trying to claim referrals from within the same network. One of the Dropboxers may be able to open a ticket for you when they see this thread.

Cecily wrote:Uninstall the Dropbox app? Is that the same thing as unlinking my computer? You probably only need to uninstall/reinstall, but you'll want to rename the Dropbox folder and start over. First, exit the Dropbox application and uninstall it. Then rename your existing Dropbox folder to Dropbox_OLD or similar, just…

sl021 wrote:Why has the audio been removed and is there any way I can download this MP4 file with sound intact? Dropbox doesn't alter files in that manner, so if there's no sound in the downloaded file, either it was uploaded without the audio track, or you don't have the proper codec available to play the audio. I'd start…