Comments
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Thank you, will reach out to them now :)
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Hey! Yes they look fine when viewed in Dropbox however when downloaded it is showing as black boxes only over one persons signature/initials on the document the others all show fine. It is typically the first signature on the form that ends up blacked out.
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Hey Hannah, Please see below snips of the boxes showing. We are finding this issue is occurring across multiple devices and different browsers. As a few of our agents have had this occur at random and one account almost every time.