Rachel L. Collaborator | Level 10

"On another note, the said update itself should have even respected all the existing sync settings for all folders and items when it installed but instead it re-downloaded to disk all folders and items that were originally marked as 'Online-only'. Fortunately, there was enough physical disk space to accommodate what…

I'm currently experiencing much more serious issues with this latest update, but the answers being given here make no sense/don't apply. I experienced this same confusion as the OP before other issues got worse. Example, I had a folder all of one particular type of file, and I had them all set to be available offline…

Sending a help ticket as I guess I won't be getting an answer here. :( Ticket text: Dropbox updated to a Windows 11-compatible version last night and started resyncing everything. It seems to be downloading everything and now my hard drive is almost full. I don't understand what's going on. I'm pretty sure I have selective…

I have a much bigger problem all of a sudden! Dropbox seems to be downloading everything and now my hard drive is almost full. I don't understand what's going on. I've marked the folders I want to be online only as online only so I should not be out of room, but as long as Dropbox keeps running and syncing, my computer is…

Sorry I didn't reply sooner, this ended up in my spam. The behavior seems to have resolved itself (I assumed it was fixed as a result of my post), though I just went and cleared the cache anyway, it was quite big. I can't find a "Use data for offline files" option. I have "Allow background data usage" (this is turned on)…

Just experienced this when moving a file I'd just edited from the Dropbox homepage to a different folder.

Screenshots: 1. The specific error message. I created a test file in an HTML editor app, shared it to Dropbox (successful), refreshed my Dropbox homepage so it appeared, then selected the option to make it available offline via the three dots menu on the file. I then got the error message. 2. Disconnected from WiFi.…

Guys, the Dropbox Text Editor has AGAIN disappeared as an option to edit text and HTML files. Please, please, PLEASE for the love of God bring it back, I literally use it every day. Version 352.2.2, just updated and messed itself up again today. 😫

@"HydraLogic" Somehow I missed this reply, and now it's months later. But yes, I'm running Trend Micro antivirus.

I just now had Dropbox syncing paused "indefinitely"--the only solution that worked before--and started getting repeated errors from Windows informing me that hundreds of files were failing to download. I had to completely close Dropbox just to stop the messages from coming. DROPBOX WAS FREAKING PAUSED. WHY IS IT TRYING TO…

Hey guess what! It's doing it AGAIN! It used to be safe for me to run Dropbox late at night, it would only try to download online-only stuff earlier in the day. No clue why, nobody has ever managed to explain this problem. Now, there are no longer any "safe" hours. It's currently past 1AM and here's Dropbox, repeatedly…

It's looking like perhaps the issue is fixed today...? This afternoon direct tapping files automatically opens them in some sort of viewer but the option to open text AND HTML files in Dropbox Text Editor appears when tapping the three dots. I have yet to try editing/saving an HTML file in this manner so I may report back…

My replies keep getting merged into others' threads where others are being told the issue is being reported to Dropbox techs to look into while I'm still being asked device/app specifications and such. It seems obvious it's not on my end, this is a change in the app itself. 😕 I hope I'm not asked to try…

App version 320.2.10. Cleared Dropbox cache, rebooted, no change.

I have quite a lot of HTML files. 😕 I just checked a random assortment of old and new ones from various folders and none of them offer the option to open with Dropbox Text Editor anymore. My device OS is Android 12, but I've edited HTML files already with this OS, it changed with the update to Dropbox. Also I'm pretty sure…

Just started my own similar thread on this, I can't edit HTML files in Dropbox anymore as of the most recent update, only text files. It's not a beta issue, I'm using 320.2.10. Dropbox Text Editor seems to function for text files only now. With HTML files it now only offers the options to view in browsers, not edit.…

Just started my own thread on this, I can't edit HTML files in Dropbox anymore as of the most recent update, only text files. It's not a beta issue, I'm using 320.2.10. Very very disappointed.

A large part of my usage of Dropbox for Android involves editing my files, both text and HTML. After this latest (320.2.10), already problematic update (my recents and starred items don't display in modified order anymore and there's no option to sort, I reported it but I guess I just have to live with it), I only just now…

The app format literally changed completely within minutes of me using it between sessions tonight. Currently 320.2.10. OS is Android 12. ... Also when I edit a file, then move it, it doesn't show up in my recents. Everything out of order, no sorting options, all thumbnails. So confusing. 😞

It gets even more frustrating. When I go to view all my starred items since the recents page is hopelessly muddled, they aren't in alphabetical order OR the most recently modified order...it makes no sense. I have an item edited yesterday way below an item edited 2yrs ago. How am I supposed to easily find my most recently…

The view all option makes no sense to me, either. This week...today...this week...today...why not group them all together, or not at all?

An unrelated issue where a user is also suggesting some fundamental disconnect/incompatibility between Windows 10 File Explorer and Dropbox: https://www.dropboxforum.com/t5/Dropbox-files-folders/Thumbnail-photos-not-showing-in-Dropbox/m-p/597118/highlight/true#M231845 The only, ONLY, conclusion I've been able to reach…

Nope...it's not File Explorer. I closed it. And it started trying to download something again. EDIT: And again. And again. And again. And again. And again. And again. (Each of these "agains" is a time it tried doing it over and I had to again stop it. I was NOT interacting with the folder when these happened, was just…

Dropbox was successfully downloading online-only MP3 files that I had not recently accessed, so I have no idea why it was targeting them. It was downloading so many of these, it was holding up my upload of e-books. I found the folder these files were located in and first tried setting the individual album folders to online…

Well...so much for that theory. Held up for about a day. Now today while downloading some new e-book files and one music album, Dropbox started trying to download and open a random music file which is nowhere in the recent files list. (I had to search my online-only files to see what it was even trying to download. Can't…

Experiencing this yet again after downloading some more files and then setting them to online only, I think I might...MIGHT...have figured out what's causing it: File Explorer's "recent files" list. Every time I opened a new instance of File Explorer and went to the Quick Access, where recently used/opened files show…

Well...after a while of working okay, it's starting this ****** again, trying over and over and over and over to download files that I keep marking as ONLINE ONLY over and over and over and over! Except this time, I need to use Windows File Explorer to deal with my Dropbox files, so there's no way for me to avoid…

I just remembered the reason that getting rid of the desktop app will be so troublesome for me. It was the only way I could safely mark folders to save to online only without everything trying to start downloading to my hard drive. If Dropbox is running while I open Windows File Explorer--the only location left where I'll…

"As of January 17, 2022, the Dropbox desktop app will only support File Explorer and the taskbar on Windows and Finder and the menu bar on Macs." Given this news, I sure hope my issue with Dropbox weirdly attempting (but failing) to download all my online-only files every time I open up Windows File Explorer while Dropbox…

*deepbreath* So all right, when Dropbox finally finished downloading/syncing those thousands of files, I realized it had NOT actually downloaded them, it just said it was. So I'm more confused than ever. When it finished, those folders were again marked as "Online only" in the Dropbox app (which it had not allowed me to…