-
How can I reset the default setting for opening my HTML files on the mobile app?
Stupid question I know, but Google isn't helping and I can't find the relevant settings to change. I accidentally set my Dropbox HTML files to always open in the Samsung Android native HTML Viewer and got a popup saying to go into Dropbox settings if I wished to change it in the future. I want to ALWAYS have the option to…
-
Can't get rid of a red X next to a folder in my Dropbox folder on Windows 11
Hi again, this is a minor(?) but persistent bug I've been experiencing for a while now in Dropbox for Windows 11. After making certain folders online or offline some time back, this one particular folder has a red X, which in turn puts a red X on the entire Dropbox folder. I can't figure out what the issue is. Everything…
-
Make the new popup in the Dropbox desktop app smaller
Noticed Dropbox on my old computer has updated (I'm kind of scared of what happens when I turn on the new computer), so far it's…tolerable, but very very big…it kind of cuts off at the bottom of the screen, including when I open the app to look at the settings. I'm not sure if any options are hidden from view by being cut…
-
Option to make files online-only is missing from Dropbox folder on Windows 11
Just updated my newish Windows 11 computer for the first time in months and new Dropbox files were added. Oddly, they're available offline even though I believe I set them to not download automatically but oh well. I assumed I could manually set them to online only. But I see no option for offline folders or files to be…
-
How can I show online-only folders on my Windows machine?
I have a help ticket ongoing but maybe someone else has an answer in the meantime. I've uninstalled/reinstalled Dropbox on my laptop to opt out of the Windows update and try to avoid the conflicted folders it kept creating. It's created the Dropbox folder anew, with the few files in it online only, but since I selected all…
-
I'm confused with the available and available offline status of my Windows files/folders.
My Dropbox for Windows app is currently updating. The sync settings seem to have changed to be more compatible with Windows, I take it. It's still currently indexing, but anyway. I notice that instead of the green circle for an offline file, and the green check in a white circle for a folder that's partly online and partly…
-
Offline files failed to download on Android mobile app
Been getting this error message in my app notifications an awful lot recently. It usually happens after I've added a new file via the share function on my Android tablet, though there may have been other circumstances too. (The most recent one was such a file, but this time the error occurred when I manually set the file…
-
Dropbox keeps trying to download and sync files set to online only
I had this same issue with a particular folder when I first set up my new Windows 10 laptop, but closing and restarting Dropbox seemed to fix it. (Derp.) Today it randomly started trying to download/sync a few zip files I set to online only. I set them to online only again; then, since my computer has been indexing files…
-
How to exit desktop app?
Sounds like a dumb question...but earlier, when I brought up the popup for the desktop app, from the taskbar, my little avatar which I click to use to close the app was hidden off the side of my screen. For some reason the popup wasn't fully visible onscreen, and I couldn't find a way to fix it. Trying to end Dropbox from…
-
Change view settings in Android app?
So my Android app apparently just updated, and...ew. The recents/starred page I rely on is all thumbnails now, doesn't even display edit times. Is there a way to view it similar to the old format, like a list...?