Rachel L. Collaborator | Level 10

@"Lusil" I looked at the suggestions provided in the help ticket answer and none of them are useful. It's all advice I was already given about checking my antivirus software, any programs that may be trying to access the files (I wouldn't know what, I thought it was Windows Explorer but what's happening right now shows it…

Restarting the computer & restarting Dropbox didn't help. 😞

I've opened Dropbox in the desktop app version, Windows Explorer is closed, and am trying to tell it to make folders online only through the app but that's not working, either! So it's not just Windows Explorer causing it now, it's Dropbox! I keep clicking online only for this particular folder and it never selects it! I'm…

Oh by the way, I very greatly changed up my file organization since I was last here, completely different folders, reorganized files, but that hasn't changed the problem any. All these folders are set NOT to index so that's not the issue. Virus scan wasn't running so that's not the issue. It happens literally when I open…

The problem persists and has only gotten worse. Since last night now it seems to do it any time, any day I turn on Dropbox and navigate to my Windows Explorer folders. Last night it was just trying to download one e-book but today it's trying to download TENS OF THOUSANDS of files from numerous folders! I mark them as…

@"Lusil" Sorry it took me so long (anxiety) but I submitted an e-mail ticket since chat is difficult for me. I wasn't sure which category to choose so I went with "The Dropbox app" and I wasn't sure how to summarize such a lengthy issue so I sent a link to this thread. The ticket number is #12049248.

Returning in defeat to my thread... @"thebobalos" I'm afraid I've never heard of this "Ableton" software (searching for it on my laptop brought up nothing but online search results), so that can't be the cause of my problem. 😞 I've been trying to avoid the issue simply by shutting Dropbox down before it could start acting…

Hm. As soon as I turned it on, a Windows notification said Smart Sync wasn't working and the popup in Dropbox says this: "Smart Sync is experiencing an issue. To open online-only files and folders, right-click and choose Smart Sync and then Local." And there's a…

Looking all over in my computer for anything that's scheduled, even though I never scheduled any sort of processes myself. The fact that Windows started sending me all those notifications even when Dropbox was paused makes me suspect Windows is the culprit though I have NO idea what could be causing it. Nothing set up in…

I didn't think I would have an update for today, since I got tired of waiting for Dropbox to start trying to download stuff, and paused syncing before trying to doze off. But then I started getting a swarm of Windows notifications saying Smart Sync had tried and failed to download 1400-something files, 1500-something…

It's Friday again and guess what! :stuck_out_tongue_winking_eye: Yep, Dropbox started (and succeeded, with at least one) trying to download the zipped files. I've temporarily paused it to try to avert the issue for now. There's definitely something weird about Fridays. @"Sanchez" , I don't have any tasks scheduled that I'm…

I just noticed, based on my own thread here, that the last two times this happened were on Fridays. Just like today! Is there some weird Dropbox setting that switches online-only files to try to download on Fridays?? Oh crud, now it's trying to download ANOTHER online-only folder that didn't give me trouble before! :(…

Dropbox is randomly trying to download the problem zip files yet again. :/ Twice so far I've had to reset them to online only. Frustrating! Just as before, I was not trying to view the files or interacting with them in any way, not indexing as far as I'm aware, didn't even have File Explorer or the Dropbox folder open, no…

Well, I thought deselecting the folders in question for indexing had solved the problem since it hasn't recurred since then, plus the endless indexing stopped (indicating a potential conflict between Windows indexing and Dropbox online-only files)...but today, the three zipped files have randomly started trying to download…

Same issue here. :/ I do hope the budding worries about a hack or data attack of some kind are extremely premature, but it's quite troubling that they haven't put some sort of notice on the site or Facebook or whatever, at the very least to calm such fears. ETA--Michigan.