Neal Community Manager

Hi @"i-hate-popups", I understand your frustration. Can you send us a screenshot of one of the pop ups? Also keep in mind, Dropbox will always have marketing so there will still be pop ups from time to time.

Hi @"ducsue", The team confirmed that they are aware of this issue and are currently fixing this. This should be rolled out soon.

Hi @"ducsue", Thank you for letting us know. I'll raise this internally to see if I can glean any more information. In the meantime, I'd suggest using keyboard shortcuts to toggle left and right between the tabs: * Next Tab (Right): Alt + Down Arrow * Previous Tab (Left): Alt + Up Arrow * Note: On a Mac, you can use Option…

Hi @"Peter H.87", Our engineers have confirmed that this is on the roadmap but can't give an exact date. I'll update as soon as we have any news.

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Great to hear @"Pamar"! Let us know if you need any other help!

Hi @"Sin_Shadow_Fox", You can find the Latest Beta version here.

Hi @"ChrisMB", Thank you for the feedback. I just wanted to comment here to let you know that while the Mobile App is being discontinued, you will still be able to access Paper on the browser of your mobile device.

Hi @"ethanmyers", Thanks for posting your idea. Can you provide a bit more context and detail just so we understand the exact request?

Hi all, Thank you for letting us know. As you're all aware, these issues can arise with brand new OS releases. Thankfully a fix should be live in the latest Beta Release if you all want to try installing.

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Hi @"Joy E. R.", Thank you for the feedback, I completely understand your frustration. I would just point out that what you're suggesting is actually separate functionality and your best bet would be to submit an idea of your own outlining exactly this! As soon as you do, I'll pop a vote on it myself!

Hi everyone! Thank you for your patience, I just wanted to let everyone on this thread know that Dark Mode on Desktop has been Delivered. You can access this under the General tab in Preferences.

Hi @"JLozano", I've reached out to some of the team internally so see if we can find out more for you. I'll update as soon as I have more information.

Hi @"MChamb4150", I just wanted to check in and see if this workaround would suffice. You could sort your folders by file size and go directly to the smallest ones as these would logically be the empty folders. You may need to go through a few parent folders but I thought I'd just share this quick fix with you and anyone…

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Hi @"EvermoreUW", Thanks for getting back to me. I can confirm that Microsoft Office 365 has successfully been removed from your account but can you confirm that you restarted the Dropbox application? This is a necessary step to take. I'd also recommend updating Dropbox to the latest Stable Build, I believe this should…

Hi JVN, Thanks for sharing this feedback with us! I've shared this with our Product team so that it's on their radar and we can see what's possible. This may take time to be reviewed but in the meantime I've moved this out of our Ideas section, as I believe I actually have a workaround for this issue that you can try right…

Hi @"bengal_puppy", I just wanted to share an update about Paper here. In October, we will no be supporting the Paper app on app stores anymore and will be focusing on web only access going forward. You can read more here.

Hi @"EvermoreUW", I had the team look into your case specifically and it seems your account was actually linked to Microsoft Office 365 previously. Please double check to make sure and remove Microsoft office Online as well just to be safe.

Hi @"JordanR", No worries at all, let me explain: * Dropbox’s desktop app supports only a single watched folder per installation—typically on your internal drive. You can't configure it to monitor and sync two different local directories (e.g. both your internal SSD and a portable SSD) directly. * You can choose which…

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Hi @"JordanR", Just wanted to weigh in here. As well as what @"Dell_Dropbox" has mentioned, this simply is not possible. You can read why on this related post I saw a short while ago.

Great to hear @"Esther B.6"! Thank you so much for sharing the update and letting us know!

Hi everyone, I just wanted to let everyone on this thread know that we recently shipped some changes for this. We’d made a number of adjustments to improve field placement. Thanks for your feedback!

Hi all, There's been some progress made on this issue. Here are some new troubleshooting steps while this is being looked into: * The issue should be fixed for account holders who NEVER integrated their account with Microsoft Office 365 API app. * If members are still seeing the popup it means that at some point they did…

HI @"BeccaJ" & @"AnneDeM", The team got back to let me know that the issue should now be resolved! Try clearing your cache and reapplying!