Neal Community Manager

Hi Kalibobo, Thanks for sharing your suggested idea. Any UI/UX suggestions are always welcome, especially if it improves the current access to billing pdfs. This idea is now open.

Hi @"aknyc", I followed up internally and here's what our team said for those three questions: * This is supposed to work (and worked when we just tested it), but for some reason it didn't work in your case, and we're not entirely sure why--it looks like something might have gone wrong on one of the attempts, and then the…

Hi @"Daveh839", They also just wanted to clarify if theres been some confusion between network drives and mapped drives. They're separate concepts: * A network drive can be mapped, but does not need to be* For example, I can access my NAS network drive at \\nas.test1.net. I can do this regardless of whether I've also…

Hi @"Daveh839", I followed up with our team and they clarified that we have adopted the Cloud Files API provided by Microsoft but that's not backed by the OneDrive sync engine. Instead the OneDrive sync engine also uses this Cloud Files API. So just to confirm: we've adopted the Cloud Files API but it's not backed by…

Hi Kryes, Thanks for submitting this idea! I'll make sure the team gets eyes on this as I understand all of the frustration caused by the Boxifier situation at the moment.

Hi everyone! Thank you for sharing all of this feedback with us. I've discussed it with our File Provider team and this error is coming from macOS and not from Dropbox. Changing a file from local to online-only does not go through Dropbox at all on FileProvider. Unfortunately Dropbox can't do too much to help here. We…

No worries at all @"Daveh839" and I appreciate those kind words! Thanks for letting me know Boxifier responded to you 2 weeks ago, that helps put things into a bit of perspective at least. In regards to how long that workaround is sustainable, I honestly have no idea. That depends on way too many factors that I have no…

Hi ​, I appreciate this feedback and I 100% understand your frustration. I have already escalated this internally and we're trying to contact Boxifier on our end as well to see if anything can be done but @"Razvan Boxifier" has not responded back on any of these threads. We're trying to find alternative ways of contacting…

Hi everyone! Thanks for sharing your experiences and feedback with us. I just wanted to set a realistic expectation and let you know that unfortunately we won't be able to offer any support on this as it was Boxifier that built the integration so we have no access or visibility. I would encourage you all to continue…

Hi everyone! Thanks for sharing your experiences and feedback with us. I just wanted to set a realistic expectation and let you know that unfortunately we won't be able to offer any support on this as it was Boxifier that built the integration so we have no access or visibility. I would encourage you all to continue…

Hi aleew7, Thanks for submitting this idea. I have opened this up for voting!

Hi @"MarcAH", No worries at all! Unfortunately I can't answer that at this time. Whether ideas submitted get implemented or not depends on a few factors: * Our developers only have a certain amount of bandwidth so the lift needs to be feasible. * Since there is already a limited amount of bandwidth, only the most popular…

Hi @"Frpx", Just wanted to chime in here! For system-wide installs Dropbox installs a firewall exception for itself. As part of this process, before installing the exception, it deletes the existing firewall exception called "Dropbox" which it assumes it created. Calling it anything other than "Dropbox" will bypass this.…

Hi kimsiercks! Thanks for getting back to me! I wasn't 100% sure you were referring to the stacks feature so that's very helpful! I've opened this idea up for voting now!

Hi Marc, Thanks for sharing such an interesting (and detailed!) idea! Different sharing modals could be a game changer. I've opened this idea up for voting!

Hi Daveh839, Thanks for submitting this idea. I can see how pausing auto updates would be handy, I'm aware a lot of users are having issues with Boxifier at the moment. I've opened this idea for votes.

Hi jayfleischer, Thanks for sharing this idea. I agree, this would be an amazing quality of life improvement, hopefully this gains traction and votes!

Hi Sues Studio, Thanks for submitting another idea! I've opened this one as well so the rest of the Community can vote on it!

Hi Sues Studio, Thanks for submitting your idea! Hopefully the rest of the community can weigh in and cast their vote.

Hi cguldner1, Another great idea! I've opened up this one as well, best of luck!

Hi cguldner1, Thanks for sharing this idea! I've opened it up for voting so the Community can cast their votes!

Hi @"Timmy256", To the best of my knowledge, yes, that would be the case!

Hi @"prahal"! Thanks for sharing this with the Community. I've spoken to our team internally and they advised that you need to download and reinstall the latest .deb from our website. This has affected a few users but this should fix the issue!

Thanks for your patience @"Timmy256"! So in regards to how many items the recents tab shows and for how long, it looks up to 90 days and counts up to 20 items. And in regards to the the mobile vs web display, they don't use the same endpoints so they display different results.

Hi @"Timmy256", Apologies for the wait! I'm currently trying to track down this information for you and as soon as I have an update, I'll let you know.

Hi @"sspilleman", I just spoke with @"LynnDbx" and we were wondering if you could try doing an advanced reinstall? It's possible that your permissions for your Dropbox folder got messed up and doing an advanced reinstall may help.

Just wanted to share an update here that the team is actively looking into this functionality. There is no set timeline just yet but we'll update here with more info.

Just wanted to share an update here that the team is actively looking into this functionality. There is no set timeline just yet but we'll update here with more info.

Hi @"kimsiercks", Thanks for sharing with the Community. Can you give me a bit more context for what you mean by "adding a link"?

Thanks for sharing heidi777, This idea is now Open and the rest of the community can vote on it.