Neal Community Manager

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Thanks so much @"ethanmyers"! Brilliant idea, I'll pop a vote on that myself!

Hi @"i-hate-popups", Just wanted to reach back out again with some new context. Our goal is to tailor these prompts based on how you’ve engaged with Dropbox in the past (like noticing when you’ve dismissed or seen something, so you don’t have to see it again). Sometimes our systems don’t get the full picture of those…

Thanks @"tonysneed", Could you let me know the specific issue you're running into? Where exactly is the breakdown happening, any context or screenshots would be greatly appreciated.

Hi @"Grizzicle", I understand the frustration. Pleas keep in mind that while many people have the same issue, that doesn't mean it's for the same reason. We share the FAQ's just in case they can explain why some users are experiencing these issues. For those that it does not help, like you, then it's just as Rich…

Hi @"Lalia", You can choose to have your theme reflect you system in the settings.

Hi @"Sin_Shadow_Fox", I understand the concern but unfortunately it is common practice for services to reduce support for older operating systems as time goes on. Windows 7 was released 16 years ago and has been replaced by multiple operating systems since then.

Hi @"KimSB", I just wanted to chime in here and invite you to read our Storage Space FAQs, specifically the one listed under "Why did I not get my referral reward from Dropbox?" I wanted to just share it in case you or anyone else on the Community finds it helpful.

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Thanks for sending that on @"i-hate-popups" I completely understand the frustration as from what you've described, these pop ups are not behaving as intended. I've reached out to the relevant parties within Dropbox to try and address this on your behalf. As soon as I have an update, I'll let you know.

I don't believe it will as Windows 7 will only be supported by the Simplified version of Dropbox. So unfortunately, unless you upgrade your OS, you won't have access to dark mode.

Okay, this makes sense. So I looked into this and unfortunately for older OS, (like Windows 7), we don't support the latest Beta version. In regards to older versions being listed on the Client Release post I sent you, that seems to be an oversight that I'll address right now. Unfortunately, unless you upgrade your OS,…

Hi @"Sin_Shadow_Fox", What OS are you running? I just want to double check something. Did you by any chance download the Beta for Windows LTS(Long Term Support for Windows 7, 8, 8.1)?

Hi @"JLozano", I've spoke with the team and they're aware of the issue but we don't have the capacity to work on it as this isn't an officially supported linux distro. At this point, I think manually upgrading would be the best action.

Hi @"i-hate-popups", I understand your frustration. Can you send us a screenshot of one of the pop ups? Also keep in mind, Dropbox will always have marketing so there will still be pop ups from time to time.

Hi @"ducsue", The team confirmed that they are aware of this issue and are currently fixing this. This should be rolled out soon.

Hi @"ducsue", Thank you for letting us know. I'll raise this internally to see if I can glean any more information. In the meantime, I'd suggest using keyboard shortcuts to toggle left and right between the tabs: * Next Tab (Right): Alt + Down Arrow * Previous Tab (Left): Alt + Up Arrow * Note: On a Mac, you can use Option…

Hi @"Peter H.87", Our engineers have confirmed that this is on the roadmap but can't give an exact date. I'll update as soon as we have any news.

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Great to hear @"Pamar"! Let us know if you need any other help!

Hi @"Sin_Shadow_Fox", You can find the Latest Beta version here.

Hi @"ChrisMB", Thank you for the feedback. I just wanted to comment here to let you know that while the Mobile App is being discontinued, you will still be able to access Paper on the browser of your mobile device.

Hi @"ethanmyers", Thanks for posting your idea. Can you provide a bit more context and detail just so we understand the exact request?

Hi all, Thank you for letting us know. As you're all aware, these issues can arise with brand new OS releases. Thankfully a fix should be live in the latest Beta Release if you all want to try installing.

Thanks for sharing this potential enhancement. This idea is now live and open for feedback. For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their…

Hi @"Joy E. R.", Thank you for the feedback, I completely understand your frustration. I would just point out that what you're suggesting is actually separate functionality and your best bet would be to submit an idea of your own outlining exactly this! As soon as you do, I'll pop a vote on it myself!

Hi everyone! Thank you for your patience, I just wanted to let everyone on this thread know that Dark Mode on Desktop has been Delivered. You can access this under the General tab in Preferences.

Hi @"JLozano", I've reached out to some of the team internally so see if we can find out more for you. I'll update as soon as I have more information.

Hi @"MChamb4150", I just wanted to check in and see if this workaround would suffice. You could sort your folders by file size and go directly to the smallest ones as these would logically be the empty folders. You may need to go through a few parent folders but I thought I'd just share this quick fix with you and anyone…