Comments
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Hi @"Melissa Miller", welcome to our Community! Would you be able to share some additional info, and let me know what exactly you wish to achieve here? Keep me posted!
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Thanks for sharing more with us @"adslimq2"! We'll be one post away if you need anything else!
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Glad to see everything works like they should, guys! If you need anything else, I'll be one post away! Have a lovely weekend ahead,enjoy!
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When you disable your Backup, its content will move back to their original paths if you choose that option when disabling it @"MPM". When you say original information, can you clarify what you mean by that? Which folders are you referring to?
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Hi @"jensteve74", I hope you're doing well! That depends on the free space you have available on your account, and also the size of this video. You can see more, in regards to your account's quota here. Provided you need more space, you can always go with Dropbox Plus, which is a great option for individual users. If you…
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Hey @"ttoinou", welcome to our Community! To make sure we're on the same page, can you clarify the exact OS version of your computer and the version and status of the desktop app as shown in your menu bar? Just want to make sure you're not using a beta version of our app, by any chance. Also, what does your Activity…
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Hi @"Christos K.", we don't have an ETA at the moment, but we'll make sure to update this thread, when we do. I hope this helps!
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Hey @"Louland", sorry to jump in here! Could you try opening the folder from another browser and let me know if you still get the same results? Just to rule that out, you are certain that the invitation and the secondary email are spelled correctly without any mistakes, right? In addition to this, feel free to send me a…
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Hi @"Christos K.", I hope you're doing well, and thanks for posting here! At the moment, the ability to make your files only is only available on Windows and Mac devices, but not on Linux. I hope this clarifies!
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Hi @"MPM", thanks for the screenshots! So, on the first screenshot you can see the path of your Dropbox folder, where it is located inside your computer. On the second screenshot, it looks like we're referring to your Computer Backup, and the name of the actual device, hence you see the name there. If you wish, you can…
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Hi @"giakkos", no worries, I got you! I reached out to your Community-linked email address, and I'll be happy to see you there. Cheer!
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Hey there, @"giakkos", thanks for posting here! I'm going to need some account-specific info, in order to have a closer look into this. That's why I think proceeding to an email would be a better idea, what do you think? Let me know!
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Hi @"luk3h", thanks for providing the ticket number to us! I've located in on our system, and passed my comments there. Now the best thing that you can do is remain a little patient, and wait for the agent working on your case, to provide you with all the appropriate next steps. Thanks a bunch!
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Hi @"ShawnS", I just sent you an email, I'll see you there!
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Hi @"Photos Saunders", let's jump right into this! Have you tried to contact Dropbox Support directly for this? You can visit the Support page while you're not signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to…
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Hey @"ulu546", thanks for sending us the ticket number reference! I was able to locate the ticket, and I can see that the agent responded back to you, providing you with the appropriate next steps. Since the case is in the hands of our Specialized agents, I'd suggest that you keep a close eye on it, and let us know if you…
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Hello guys, I hope you're all doing well! I'd also guess this has to do with the slight issue we're experiencing at the moment. Can you clarify which platform you use when you get this error? Let me know more!
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Hi guys, thanks for posting here! Do you still face issues with this? If so, which platform do you use on your end? Keep me posted!
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Hi @"ShawnS", there is a new update out, are you sure the app is running that? If yes, then can I send you an email in order for us to have a closer look into this?
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Hi @"ai0ia", sorry to jump in here! Can you try to close and re-open the Dropbox Passwords app on your device(s). When you re-open the app, are your passwords now synced? When did the syncing problem start occurring?
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Awesome news, if you need anything else let us know @"Sbigger09"!
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Hi @"Sbigger09", welcome to our Community! Could you kindly send me a screenshot of the message you mentioned, in order for me to have a visual too? Keep me posted, and we'll take it from there!
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Awesome, thanks for that @"Firelock" I've passed both mine and your comments on the agent working on your case, and they should get back to you as soon as possible. Thanks!
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Hey all! Just wanted to jump in here, and let you know that the option should be back, and all should work like they used to. Thanks a bunch! 😎
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Hi @"ShawnS", can you try the steps here (when applicable), to see if they help?
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Hi @"Firelock", feel free to share the ticket number, in order for me to locate it on our system. Thanks a bunch!
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Hi @"ShawnS", could you send me a screenshot of the status, please? Also, if you locate your Dropbox folder, and right click on it, then check Preferences, how many files do you see there?
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Hi @"berniewalp", thanks for posting here today! Can you please clarify the version of the desktop app that's installed on your computer? Did you try disabling the option to auto-start through the app's preferences and re-enabling it? Let me know what you find!
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Hi @"99gigakkkgalwk", welcome to our Community! We don't have that ability as of right now, but your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard. What I could suggest as a workaround, is to maybe add all the files inside a folder, and share the folder itself, instead…
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Hi @"drb01", you can always use Paper, if this is something that would fit your needs. Other than that, I'll let the thread open, so that other users can also share their thoughts, and workarounds in regards to this. If you need anything else, let us know!