Megan Dropbox Community Moderator

Hey @"hollymacdonald", welcome to our Community! Yes, this feature is still available and you can use it to ignore certain folders so they aren’t stored on the Dropbox server. I hope this clarifies!

Hey @"shaunsgraham1", thanks for posting here! Keep in mind that the admin of the team account needs to convert your account back to an individual account. Make sure they don't just remove you from the team as it would result in your account being deleted. I hope this helps!

Hey @"Ru 1971", thanks for posting here! Your comments on our shared links have been quite helpful, and I will do everything I can to ensure that your voice is heard. I'll forward your feedback to the appropriate areas so we can continue to improve. If you need anything else, let me know!

Hey @"ilanalter", keep in mind that you won’t be able to unshare a folder if: The folder contains shared folders or if the folder is inside another shared folder. Have you checked for the first? If so, would you mind sending us a screenshot of the folders inside, just to check if there are any shared-folder, two-people…

Hey @"Sheldon L", have you made sure that you have no third-party apps that could be interfering with the Dropbox app? Also, just to make sure we're on the same page here, did you try the advanced re-install that my colleague suggested? If not, you can always try the offline installer in any of the versions mentioned here. 

Hey @"mattgitt13", do you remember being able to connect LinkedIn to Dropbox Dash in order to achieve the behavior you mentioned?

Hey @"Bewildered_Bobby", it sounds the app is indeed installed to your device, yes. If you don't face any palpable issues, then it means it's already installed with admin privileges. 

Would you be able to send me said thread, just to check on my end too @"Nathan S.16"? OneDrive can be tricky when it interferes with Dropbox, so I would like for you to pause it even momentarily, and check again but you mentioned that the behavior isn't consistent anymore, right? 

Hi @"Pleun", thanks for checking in with us - I'd be more than happy to help! As a first step, could you send me a screenshot (without any personal info) of the exact error message that you're seeing? Would you also mind checking this discussion, to see if the info there can help at all? Thanks!

Hey @"Krugerbooger", would you mind sending us a screenshot of the message you see when you try to preview the content, please? It'll help us get a visual of this. 

Hey @"Jurij Nowickyj", if you don't wish to use our external backup as Hannah mentioned above, then the next best thing you can do is this: You can connect your external drive to your MacBook, then copy the content of your Dropbox folder to the drive. Keep in mind that this is a temporary solution, and new content won't be…

Hey @"ilanalter", it might sound trivial, but if you check the folder's members are you certain that you're the owner there? I know that in the screenshot you sent it says you are, but I just want to double-check. 

Hey @"HoneyChan76", I just sent you an email, I'll see you there!

Hey @"HoneyChan76", thanks for the info! Can I send you an email, in order for us to have a closer look into this? 

Take your time, and give us a shout when you give it a go @"adlbrk"! 

Hey @"Ramsi", I hope you're doing well! I saw that you also posted in our German section. Let me know if you feel more comfortable continuing there, and I'll ping one of the agents to get back to you as soon as possible. Now onto what you mentioned. If I understand this correctly, it sounds like you're using our website…

Hey @"helppppp", I just sent you an email, I'll be happy to continue troubleshooting with you there! 

Can I send you an email, in order for us to have a closer look into this @"helppppp"? 

Hey @"LMP1984", I just checked on my end and it seems the option for me is right there. I'm not on iOS 17.5 though. What about you? It might sound trivial, but have you tried re-starting your mobile at all? 

Hey @"anazacco", it might sound trivial, but have you tried re-starting your device, please? 

Hey @"helppppp", when you're using your Mac, do you use the website or the app in order to share content? What happens that prevents you from sharing content? 

No problem at all @"anastrophe"! I'll be here if you have any updates!

Hey @"Nathan S.16", you mentioned this isn't consistent and it happens with some files, while others aren't affected, right? Do you think it'd be possible to trigger it, and send us a couple of screenshots, in order for us to have a visual too? I also tend to believe this is linked to the OS, and not Dropbox directly,…

Hey @"anastrophe", thanks for the screenshot, and added info! It looks like this is directly linked to your OS, and not Dropbox-specifically. In any case, your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard. I'll forward your feedback to the appropriate areas so we can…

Hi @"LMP1984", welcome to our Community! Would you mind sharing some additional info with me, such as the exact steps you follow on your end, in order to send "send a photo to Dropbox"? What is the OS you're referring to on your mobile? Keep me posted, and we'll take it from there!

Hi @"DARIEN", let's jump right into this! Would you mind clarifying the OS you're using on your PC, along with the Dropbox version that you have installed there? Both of these reasons that you mentioned sound possible when it comes down to a re-sync of the content inside your Dropbox folder. Also, from what you said it…

Hey @"helppppp", thanks for joining our Community! It sounds like your shared links might have been banned. Let's check if that's the case. How long have you been getting this error? Did you get an email from Dropbox informing you about this perhaps? Let us know more and we'll take it from there. 

Awesome news @"rvenes"! If you need anything else, we'll be one post away, so let us know! 😎

I just sent you the email @"Teddy73", I'll be happy to continue there. Cheers! 

Hey @"Ajay796", thanks for posting here today! Do you have access to the email address linked to the Dropbox account you're trying to access? If so, could you try adding no-reply@dropbox.com to your inbox in order to see if you can receive the email when attempting to sign in again? Let me know more, and we'll take it from…