Mark Super User II

@"KrisHughes" wrote:Thank you. I'm new to the new plan that allows control over this, but it seems to involve so many clicks to get it done every time I share, a real time waster. Ideally, a dialogue box should open when I right click "copy dropbox link" in Windows File Explorer, but the ability to set a default would be…

@"Deepthght" wrote: If I set up two factor authentication, would those recovery codes have been emailed to me? If you set it up you have to physically download them before you can continue. Wether you then kept them or not is a different matter. In terms of the account all you can do is contact support at…

@"thepuuung" wrote:Hi Megan, I've replied to you from my inbox but please help me get it solved asap as this this fix is taking already much longer than expected. how is it possible that all of my files are inaccessible due to a simple sharing action from a single file? Replies via support usually take 48 to 72 hours if…

Did you set up 2FA? If so you need to use the recovery codes that were given when you set it up. Without them there is no way, at all to get access to an account. 2FA is set up to stop people getting access without the codes, or recovery codes, and Dropbox are rightly very strict on not allowing people to circumvent it. 

Not via Dropbox (or iCloud) no, you'd need to use a third party tool to do that. 

@"Pookeyblow" wrote:In Dropbox Backup I can select folders on my Mac I would like to back up. Can I select the iCloud folder? No you cant. It also isnt possible to sync a cloud backup service to another - you will end up with data loss and corruption. You will need to manually copy/paste between the two as @"Megan" said. 

Have you tried clearing temp internet files?

Have you tried clearing cache and temp internet files?

@"EZTejas" wrote:Thought about that and sent to my wife. Same result. Its possible you are logged in. The link you sent for the document above only opens as a file. So it is externally going out as a document only. As long as you are doing the link in the same way in the email 

As you looking at it as yourself @"EZTejas" ? If so its possible Dropbox is detecting that you are already logged in and so shows everything. Try looking at the link via an incognito window. e.g. that link you posted above when I access it appears as just a single document

@"EZTejas" wrote:We're using Outlook, so it should be something alot of people face. https://support.microsoft.com/en-gb/topic/create-an-email-signature-in-outlook-0f6ec33a-94dc-c87b-ad05-3bd04e89f51c 🙂

No, file requests send an email to the person requested it and that is all I'm afraid. 

So if they dont show on Events they then it can only be one of the following: * A shared folder that has been left/had access removed from it * Been permanently deleted * Never existed on Dropbox in the first place. It can only be one of those three things as it isnt possible to clear events otherwise. 

Hi @"cummij" What do you mean by notifications? Dropbox will send a weekly digest email of activity in the shared folder but nothing else. If you want them to know when files are added/edited etc. I'm afraid that isnt something Dropbox offers. 

You need to contact support at www.dropbox.com/support and ask for assistance. 

Were they a Shared folder that you've left? www.dropbox.com/share

Yes, if Dropbox cannot sync it will show as offline - so if the WiFi is blocking Dropbox it wont sync. If you end up with conflicted copies you need to manually patch everything back together. The original file will not update or change - it has saved the updates as a conflict as it believes the original file is out of…

Yes, the person who invited you to the Team needs to remove you from the Team - NOT delete! If they delete it you will loose everything. 

We need to know what the error is @"Carly Nunes " 

@"Viz" wrote:The trouble is that it sends a 6 digit verification code to that email. Duh! how am I going to get that if I can't access that email??!!! As I said - you need to see if you can get the email recovered (i.e. set back up). That is one of the things Dropbox will ask you to try and do

Which version of Dropbox @"see1" ? And how much space is showing as used/available at www.dropbox.com/account 

Hi @"Viz" It is very very unlikely you can recover the account. The best thing to do is get the email recovered. https://help.dropbox.com/account-access/lost-email-access You need to contact support via www.dropbox.com/support while NOT LOGGED IN - even to here. 

Hi @"marhar" Unfortunately, as it's over 30 days (albeit just), you cannot now recover it. Upgrading will not help, as you need to be on the appropriate plan at the time of deletion for the recovery window to work. The events list goes back much longer than recovery window (often many years) so you will find things on that…

Hi @"LindaMo" @"maher1982" is absolutely spot on, after the 30 days they are completely unrecoverable I'm afraid.

You can unshare it without you leaving - unsharing does that. Go to the folder, click on 'Share Folder', then click Settings and tap 'Unshare Folder' at the bottom of the popup.

What version of Dropbox @"jesus-angeles-from-singapore" ? Are you able to try a different network at all maybe via mobile tethering just to check its not your ISP blocking things? 

Hi @"Anna C.22" Deleting the photos on the device wont delete them from Dropbox - just make sure they HAVE actually uploaded first 🙂 In terms of the setting you dont need to change anything. The difference is simply a way of saying 'upload only photos from this point forward' OR 'upload everything'. The first one would be…

Have you looked at www.dropbox.com/backups ?

Hi @"owaiskhan" Something on the device throwing that error up is accessing the file - what other services do you have running? What type of file is it (i.e. is it a Music file that say iTunes is trying to control). Could it be a backup programme or Antivirus tool doing a check?

On where?