Mark Super User II

clientreleases wrote:The desktop client is regularly updated with many improvements and fixes. Such as? How can people test if they have no idea what they are testing. 

Hi :) Are you using the website to run the Presentation as a preview? If so it does lower the quality of the files (and this depends upon which plan you are on). However, if you download it and play it then it should run perfectly fine and back to original resolutions. 

Bill Schrier wrote:Am I doing something wrong? Megan just gave you a direct link - you just needed to scroll down the page a bit more :)

You need to turn off Camera Uploads to stop this - you must have accidentally clicked yes one time. 

Seems like this is happening pretty wide spread The number of people who actually set up a second account by accident is horrific. Like its totally and utterly bonkers! Accounts do not just 'vanish' (unless you haven't logged in for over 12 months, but, if this is the case you are warned many, many times it will be wiped).

To add to what has been said here, this is technically correct..... Hannah wrote:An email address can only be associated with one Dropbox account, so let's see what we can find to get to the bottom of this. However, Google is awkward in that you can use any punctuation before the @ sign and change gmail to googlemail and…

It sounds like either Quickbooks is OPEN and so it cannot sync, or, Quickbooks has moved the location of the file to outside of the Dropbox folder - have you checked where its saved?

You need to contact support via www.dropbox.com/support for help. Do this while not logged in, even to here. Using an incognito window usually helps. How long is it since your last log on? If its over 12 months the data would have been deleted anyway I'm afraid due to inactivity. In terms of support, however, it is very…

Are you sure that error is from Dropbox and not your computer hard drive? If you did a copy command do you have enough HARD drive space? Also, is that a paid for account as space is restricted on free trials - although I'm sure its more than a few TB. 

Pleased its sorted. Its important to note that this wasn't a Dropbox issue (this place would be overran with people posting if it was!), however, my guess as its resolved when home is that the files simply weren't given enough time to upload at home before you disconnected/shut down. Its a simple mistake to make but can…

fortinne wrote:Now Dropbox is creating a new Dropbox folder and downloading all of my files. Did you tell Dropbox when setting up the install to use the already created directory? You usually need to do this via the Advanced Install menu options. 

These have to be created via the website: https://help.dropbox.com/share/create-file-request

See here.

Whats the issue exactly? Are you not getting the code to enter? Is it failing if you enter it? Do you not have access to the email address to get the code? В чем именно проблема? Вы не получаете код для ввода? Он не проходит, если вы его вводите? У вас нет доступа к адресу электронной почты, чтобы получить код?

Ben S.31 wrote:copy the data via the app and only wait for a sync/check, no copying of actual data. You can do that now. Its how I've always done it and it works fab. The only thing to be careful of is to either do it before you install Dropbox, or, install Dropbox, let it log on and then immediately pause it, replace all…

robmarsh wrote:Is there another way to construct my links dynamically? Not via Dropbox itself. You would need to try and program it yourself. However, what Id also say is that Dropbox simply isn't designed for hosting - its a syncing tool, not a content distribution system. Dropbox HAVE changed the way links are made or…

Another page which may also work and help is www.dropbox.com/events :)

The family plan includes 2TB, however, it can be shared: https://www.dropbox.com/family

Ckosh wrote:Is there any way to make a folder which I can share with her, and she uses my storage space and not hers? The only way is via a family plan I'm afraid. All Dropbox accounts use up the quota of everybody within it.

Ce lien contient la configuration de téléchargement pour tous les systèmes d'exploitation pris en charge par Dropbox. Il correspond par défaut à celui utilisé par la personne. Il devra s'y rendre et obtenir celui qui lui convient.

Il leur suffit de télécharger et d'installer Dropbox depuis www.dropbox.com/downloading mais sur un ordinateur - une tablette ou un appareil mobile ne compte pas (il ne peut donc pas s'agir d'un magasin d'applications).

Have you logged tickets for it? What are those ticket numbers?

Easiest way is to do it via the Dropbox app on your phone - as long as the file is big enough. Click on the big blue + and follow prompts. Keep the app open while its doing it. 

Not for a shared folder, no. If you leave its just removed. If your wife is also seeing that can she rejoin the share OR can she find them somewhere else - often if a cleanup tool is used and hidden files deleted this can cause that. 

Can you rejoin at www.dropbox.com/share ?

jkdotmv wrote:I did check the file dates on a MacBook and saw the same result. No recent file dates on the files that I updated this week. What does www.dropbox.com/events show out of interest? Is Dropbox connecting on that machine? 

Stephen J.9 wrote:I am those things, and I have that service, and I still can't find the chat box Just to be clear if you are on a trial you wont see it. You must have physically paid. Does that change anything at all?

Have you had a look at www.dropbox.com/support ? Or you can ask specific questions here, as well as having a search around :)

OldBuilders wrote:goodbuy 10 years ?, of dropbox use becasue no one can be arsed to solve the problem. Dropbox cannot solve an issue with another product. Nobody, at all, would be happy if Dropbox (or any other app for that matter) suddenly started uninstalling other programs or apps. If they have the brown box icon on…

Aumen wrote:I dont want to use a different browser. You may not want to.... but it doesn't help us fix your issue if you want test it.