Mark Super User II

cduvvuri wrote:I am not sure how or which account got charged. Dropbox cannot charge you if you didnt give it your card details or if it has and you didn't somebody has hacked your card and so you need to speak to your card company. Most often charges occur when people dont cancel a free trial in time and ignore the email…

makere wrote:The App is downloaded and showing in my Applications folder. Is it running? Can you see it at the top near the clock and date etc.?

What is www.dropbox.com/events showing?

Muertini wrote:Is there any way to reactivate my account and recover those files No. As the emails warn you once your account is removed its permanently deleted. You get 90 days notice its going to happen via multiple emails. Muertini wrote:or unless you pay for this service, you actually have 0 protection from Dropbox?…

AbbyBratlien wrote:I didn't know that they did this after a period of time not being in your account. Unfortunately they do send multiple emails over many many months saying they do this. Its not possible to restore or recover after an account is removed I'm afraid. Could you possibly contact the photographer and see if…

KSwan wrote:Is there any way to recover these folders and photos? Unfortunately not. Unless you were, at the time of deletion, a paid user the files are not recoverable after 30 days. Paying to upgrade now wont get you any further recovery window on previously deleted files - it isn't retroactive. KSwan wrote:I found this…

TroyWells2207 wrote:Why did they start off with less space than I have? All accounts start with 2gb. You must have earnt extra space via referrals or promotions. 

As long as you didnt delete your account or permanently delete the files you should be able to via https://help.dropbox.com/delete-restore/recover-deleted-files-folders If you did delete the account then no, I'm afraid they are not recoverable. 

MmeMinty wrote:Thanks, I didn't see a thread about status icons so I created one, "Add toggle to disable status icons". There was one already - I linked to it. Sadly making multiple ones just means that they don't get the upvotes needed

Unfortunately there is no way to do this. There was a recent post about this you can see here. And a thread asking for upvotes etc. within the suggestions board here.

The app itself should appear at the bottom near the tool bar - the bit where the clock is. That is what you need to click on to.

Try either right clicking on the icon, or, choosing CTRL+Click on it

ArturFerreira wrote:If you have all the files in the Dropbox folder and they are synchronized, aren't they already protected in terms of backup? Kind of.... however, the 2 are different systems if you are talking about Dropbox Backup and Dropbox syncing. Backup, for example, doesn't allow you to share links/restore…

You've started a new thread so it makes no sense.... I assume you meant to post over here https://www.dropboxforum.com/discussions/101001015/re-i-cant-access-my-photos-as-im-being-asked-to-upgrade-my-dropbox-account-/803472/replies/803583 ?

Could you post the screenshots for us?

DanielK uhsadfl dsaljfsd wrote:It was just a shared folder between me and my team. You need to rejoin the share then via www.dropbox.com/share - you cannot restore via the deleted page :)

What is www.dropbox.com/events showing?

Yes you will. So I imagine the only fix is to get the owner of the account to release it. You can try logging a ticket with support via www.dropbox.com/support while not logged in - even here so use an incognito window BUT they have in the past said they cannot help because the account is 'owned' by the Business that you…

ckiii21 wrote:OK I changed the associated email address on the account...that has taken, but I'm still getting the same "Business" message after re-logging in. I'll give it some time and keep checking. Changing the email wont do anything - all it does is exactly that... changes the email. As I said you need to set up a new…

ckiii21 wrote:I think I need DB to intervene... Dropbox almost certainly wont I'm afraid because that account is owned by that client - i.e. when you joined that business account you have given them the rights to manage your account and own the data etc. on it. Your quickest fix is probably to just set up a new account.…

Your account is part of a team which has no longer been paid for - possibly via a trial which has lapsed. You need to convert your account back to a personal one because, at present, it isn't - as can be seen by the image (which is really helpful, thank you!). Try following…

How long ago was it deleted? Also, was it a share? That does alter sometimes where it appears. 

I have never given any access to this folder to anybody. That folder doesnt show when Berth-Anne joined. Note that you HAVE to have given access to the folder at some point for it to be a share. It is impossible for it to be a shared folder without it being, well, shared. The only way people can get access to a share is…

But, as I said, how does it work when its multiple computers - which is what Dropbox is designed and intended for. So if you edit a file in Folder A on computer 1 what does it do on Computer 2? If I have a file as \My Documents\Mark on machine one but it is \My Documents\*My company name\ on machine 2 what happens now? The…

marionmehrer wrote:If I say Yes, will I get duplicated files on my new MacBook Air (as I already have the files on my new MacBook Air? Hey Long as you point it to that folder it will recognise what you already have, reindex and start syncing changes. It almost certainly will look like its…

Staffan V wrote:Can there be a Dropbox security issue? Or that the person deleted a file with the same name in his own folder but Dropbox accidentally deleted the wrong file? Its simply not possible that the files are linked to another account - just think if that's how Dropbox worked how many people would have issues with…

tbelknap wrote:How do I fix this?? Have you tried to drag and drop them back in to the other directory?

This has been asked for a lot, and, rejected by Dropbox because it doesn't work well across systems - for example if you have a folder sync'd on machine A where does that then go on machine B for example? They recently compromised with the Backup systems but that actually moves those directories to Dropbox and puts links…

You can view Essentials via https://www.dropbox.com/plans#all-features but I cannot for the life of me work out where Professionals is! In fact if I go to https://www.dropbox.com/en_GB/pro and try and buy it takes me to Essentials.... I suspect Pro isn't purchasable anymore - or its been merged in to Essentials. I know…

Einfach gesagt, nein. Das ist nicht der Zweck von Dropbox. Dropbox ist ein Synchronisierungstool und es gibt keine Möglichkeit, dies zu ändern. Es ist auch nicht möglich, Dropbox als Laufwerksbuchstaben zu erstellen oder auf andere Weise als das \Dropbox-Verzeichnis zu verwenden. --- Simply put, no. This is not what…