Mark Super User II

You can use Automations on files but there isn't an equivalent for folders. https://help.dropbox.com/organize/dropbox-automations 

jsnyc7 wrote:We should be given a credit to switch to a more expensive plan. Your account would be pro-rata credited to change to a different plan (e.g. if you had only used 6 months of it you'd get a rebate of 6 months towards a different plan and just pay the difference of value between the 6 month and year and whatever…

asilentsong wrote:But if you right-click and "Get Info," it says there's two files in the folder, but there's not What about on website? Do they show there? Are you over quota? 

Was it in a Shared Folder at all? I think you said it wasn't but wanted to check... Because, if it isn't in a shared folder and it isnt on Events then it has never ever sync'd to Dropbox. That page lists all sync's and changes etc. that have occurred to an account with the only exception being shared folders IF you leave…

Cori17 wrote:But this file isn’t even in my one drive. It doesn’t show in the list of documents in my one drive Have you checked what the default opening setting is within the iPad?

Have you had a look at www.dropbox.com/events to see what is going on? How did you check it had uploaded? What was the steps you took? Deleted files wont be in the trash on your Mac unless you deleted the file from the Mac (which would then sync as a deletion to Dropbox). 

It looks like, for whatever reason, the files were marked as Online Only and as such you've only moved file containers. The ONLY WAY now to restore is see if they are still at www.dropbox.com/home and if so download from there, or use the app and mark them as 'available offline'. However, if they were deleted from your…

It should be available based upon this: https://help.dropbox.com/share/branded-sharing If not maybe a message to Support? 

If it is a share have you tried to leave it at www.dropbox.com/share ?

gerry_51 wrote:However, I got a message back that the email failed "due to security restrictions" (unspecified). I presume I'll hear back from the organization in due course regarding this. Depending upon how the upload system works its possible that they have set a limitation to what the files are. For example it may be…

Yes the folder will let them download :)

Yes the folder link will stay the same :) And all links that are sent as read only are anonymous :) https://help.dropbox.com/share/share-file-or-folder

michaelelias wrote:How do I use an incognito window? If its Google Chrome its usually from File -> New Incognito Window 

michaelelias wrote:I couldn't say, because I'm not sure I'd ever opened these files from the Dropbox folder after saving them into it. This is very likely to be the issue. If you didn't open and edit the files inside of Dropbox you have not updated the files in Dropbox. Dropbox does not have a link to any other file on…

michaelelias wrote:How do I get my files back? It shouldn't be this hard. Without access to the email its very unlikely you can do so - for the obvious security issues and reasons. You need to contact support via www.dropbox.com/support WHILE NOT LOGGED IN, even here, so use an incognito window.…

dalesroberts wrote:This would be a really useful feature for dropbox. I definitely need it. Create, or see if one already exists, a feature request for it here :)

We need more info here, what has happened, what did you do, what was set up etc.? Where are the 'recent' files and what exactly is the error. Please remember we cannot see over your shoulder. 

First question here is do you have enough quota? Dropbox will stop syncing when you are at quota (which it does warn you about). So once you are at quota it will just save locally and not on cloud. Second question is was Dropbox running? Does www.dropbox.com/events show changes in the timescales you were expecting? If it…

Boban S wrote:I want to connect with a support staff to get help Which you can do with the guidance Rich gave you: Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make…

It seems that they are updating the information and ways to get help DL-CA! That wasn't like that a few days ago....

How long ago did you last access Dropbox? What is www.dropbox.com/events showing?

You can go to www.dropbox.com/support and access it - or email if closed. BUT you can only access that while logged in to the account you are paying for. 

When you reply (note needs to be via the website and not a mobile) click on the Photo icon and it will upload for you to the post. 

Cindy13 wrote:Is there a setting or view option to make the tags visible on my iPhone, on either the iOS Dropbox app directly or the Files app? Tags are not visible on the mobile apps I'm afraid. In fact they only work on the Mac you created them on. 

Sorrylol wrote:Just wondering how I can go about removing this limitation. Contact support via www.dropbox.com/support. 

If you go to the directory that Dropbox is located in (so usually \Users\your name) and then just drag the Dropbox directory over to the side back on the Finder window that will put it there for you :)

dpwct wrote:Then you are saying the retention for backup is forever (as long as my account is active) is that correct As long as your account is active is the key here - and by that it means regular logging in and using of Dropbox. If you do not log in for 12 months Dropbox accounts and data are wiped due to inactivity.…

joseph99 wrote:I recently noticed that when I delete a photo from Dropbox That isnt how the Dropbox apps work - its a very common complaint that they dont work like this actually. Are you using the official Dropbox app to sync your files?

The link already given tells you how to view and access all the versions Dropbox stores. If it isn't in the Previous Version history Dropbox doesn't have another copy.

gd1235 wrote:can this client share his storage with me? No. His space does not benefit you at all. If you have 2gb of free space that's all you can sync from his account. If his shared folder is bigger than that you cannot sync anything/it would stop. If you need read only access ask for read only links instead.