Mark Super User II

Dropbox takes up no more storage (bar the install files of a 100mb or so?) than the files you have stored on it articangel333 - because they are simply in a folder like all others

The files on your computer will have a green tick once they've uploaded.

I doubt you'll get a formal answer I'm afraid - especially as (sadly) what I said is accurate. Like I said it still seems (in my head) a weird change to make.

Thats to restore one file tho rb14 - what about if your whole account is deleted or hit by a virus. That is what I'm on about. Can they be without that data for a week or more? THAT is what you need to ask them? And backup solutions cost hardly nothing. It doesnt need to be complicated. It just needs to work. I use…

If I'm honest I cannot see the reason for the deletions/edits thing either. This is only a recent change as it was 30 days same as deletion, so, no I strongly doubt it will change again soon. In terms of backups - have you tried to get a large restore back quickly via Dropbox or google (going to be honest and say i don't…

You've got two features mixed up - which works out good for you :) So, if a file sits there, happily, for two years and is not touched and then deleted it IS recoverable for 30 days (longer if with extended recovery). However, if you EDIT that file but it hasnt been touched for two years you CAN NOT get the previous…

Download is still there Terence. Simply press the button that says 'Download' or, if necessary the [...] and THEN download. If you see open then what is happening is Dropbox KNOWS that file is available on your computer and so it is saying 'we will open it locally for you' or 'via the website'

How large is the share KLA? It maybe that its simply too large to process (I believe the limit is 10,000 files). If so ask them to share a smaller folder with you and as soon as its shared and accepted add the additional files in to it.

Again, have you done whats been suggested and if so have you then logged a ticket?

Eeedgar, this is still not the API forum so wont be seen :) Dont worry, I'll move it for you *moves to API forum*

Neil - this thread is in the wrong place for the API developers to see it (not your fault I realise). I'm going to move it now to see if they pick it up :)

And have you done whats been suggested?

Not sure if it will work, but, another thread has just said turning off Windows Firewall fixed it. Possibly worth a try?

It isnt, no, sorry.

That means something on the device itself is logging the wrong time on to the files, so, the phone may have a setting set on it which logs at a different time zone to what you are in (e.g. Apple's own 'use local setting' etc.).

You can edit timezones on your account at www.dropbox.com/account

Ginger - your issue isnt the same. Fowzie is using a totally different feature which is only available as a Business user. Your issue is probably that the files you removed are still in the local cache. A reboot of your machine should sort it. If not it will clear in a few days.

Thats why you are emailed and warned renewal is going to happen numerous times starting over SIXTY days before it happens. If you dont cancel within that time frame how on earth is this the companies fault?

Just move it back :)

Yes they will. Dropbox syncs from computers in both directions. Think of it as a mirror - so what happens on one machine/device replicates to all others.

@"DavidHeim" wrote:Not helpful, Mark. Dropbox used to work just fine with Firefox. I see no reason to change browsers. It is helpful but if you wont let us help thats your problem. Firefox could be corrupt. @"DavidHeim" wrote:What do I have to do to get Dropbox to load? I've also tried unlinking and relinking, as described…

Tried a different browser? Incognito mode? Real time support is available to Business customers - www.dropbox.com/business

Tried to clear all cookies and temporary internet files?

That doesnt answer the question at all. That only says you are using the default settings. It doesnt say if you have changed the default settings for individual sites. Under the cookies settings tab you can add 'Exceptions'.

As there isnt loads of posts about it I'm going to assume its not a Dropbox wide issue. How large is the file? Its possible it could be timing out. Have you tried to use a different browser? Incognito mode? Cleared cache/cookies etc.?

Have you checked that you've not accidentally told Chrome to block cookies from Dropbox?

Why? What does it say?

Try downgrading to a one in the 15.4.x branch from https://www.dropboxforum.com/t5/Beta-testers/ct-p/101003000

It isnt possible to do it nishdom.

www.dropbox.com/help/296 www.dropbox.com/events