Mark Super User II

Please see and post all follow ups over at https://www.dropboxforum.com/t5/Sharing-and-collaboration/Ending-support-of-public-folder/m-p/197906#M11718 to keep everything in one place.

Hey The issue is that you are downloading from the website, so, in fact a new file is being made. If you want to get everything with the original dates you need to download and install Dropbox on to your computer via www.dropbox.com/downloading. That will create a folder on your computer and download everything in your…

The Operating Systems are listed at the bottom of the help article. I, however, would suggest doing an advanced reinstall to see if that helps: https://www.dropbox.com/help/desktop-web/advanced-reinstall

It does show how to relink if you choose the OS. How do you mean it isnt doing anything? Is it running or not?

Yes. Until the 1st of Sept. they are valid and will work. From that date on, however, anybody who clicks on them will get an error. Also, to keep everything in one place I'm closing this thread (if I merge the formatting will go odd) but would ask further comments etc. go to the larger one on the issue:…

You wont get an official reason I'm afraid. The only thing we know is its going and this is the date its happening. Also, to keep everything in one place I'm closing this thread (if I merge the formatting will go odd) but would ask further comments etc. go to the larger one on the issue:…

Follow https://www.dropbox.com/help/mobile/unlink-relink-computer-mobile Or, another way is to reinstall Dropbox from www.dropbox.com/downloading

*moves to API forum*

Hi Horrorstead, You should be saving in to that Dropbox folder which you access via the Dropbox app on the computer. Usually it installs to \Users\*your username\Dropbox (Personal)\ can you see that?

I suggest googling Ameejade... thats not something you can do with Dropbox and it is very OS dependent.

Ouch :( Lesson learnt the hard way - always check what you are doing (and dont assume) and have secondary backups.

Two things.... if you waited until a green tick they will be recoverable from within Dropbox (moving them in to the Dropbox folder does not upload them - that takes time after that). So they may be recoverable.... possibly unlikely though if nothing appears on Events etc. as it sounds like you simply havent given it time.…

Yes - because THAT is the whole point of Dropbox. Dropbox is NOT an external storage provider. So when you put them inside the Dropbox folder you only moved the folder they were in on your hard drive. Dropbox is a syncing tool. It is designed so that everything is on every device at all times..... see how easy it is then…

Dropbox cannot delete your files. It doesnt have the code or capability to do so. Sometimes 'events' doesnt show up large events. Or, it groups them with other events so it isnt obvious. In terms of your ticket you can track at http://dropbox.zendesk.com

I've downloaded it and its opened fine here. Do you have something on your machine or device that will open MP3's? All Dropbox does is get the files to the device, it doesnt manage the opening of them.

Have you followed JaneA's advice?

Start at www.dropbox.com/help/296

It wont pick up I'm afraid and sounds as if it has stalled. I strongly suggest installing Dropbox on the iMac, putting everything inside the 'Dropbox' folder and letting it sync to the other machine normally.

Try disabling the Dropbox Badge within the Dropbox preferences.

You need to cancel the account that is using the email address. So, request a reset of the password on the account at www.dropbox.com/forgot Log in to that account Go to www.dropbox.com/account and close it. THEN go back to the original account and change your email.

Please log a ticket with support at www.dropbox.com/support which you can then track at http://dropbox.zendesk.com

The way links are processed has been changed. See https://www.dropbox.com/help/files-folders/public-folder

Does online at www.dropbox.com/account show you have space?

Upgrade to a newer version: www.dropbox.com/downloading It was a known issue.

@"vishalvij" - business customers using the Business products cannot actually use Camera Uploads so this bug wont actually be impacting upon them

Thats something to do with your computer Mickeymouse1 I'm afraid and not something I can answer :( You may be able to get more appropriate help on an suitable movie playing forum rather than Dropbox.

You need to make sure you have a program on your computer that can open them. Thats nothing to do with Dropbox I'm afraid. I suggest trying VLC player.

If it isnt working have you actually informed Dropbox of the issue or not? Remember on the whole this is a user supported board. www.dropbox.com/support to log the issue http://dropbox.zendesk.com to track.

You cant log out without unlinking Dropbox completely. If you want to do that you'll need to remember to also delete all of the Dropbox data off your computer because that is a folder on your machine like every single other one (it isnt special). You are better off securing the user account so that only you can log on to…

I would do all of that yes. Remove all references to Dropbox in the registry. Remove any .exe references etc. to Dropbox. Restart computer. Try a reinstall from www.dropbox.com/downloading