Mark Super User II

Hi MichaelQC. Basically..... Dont. It wont end well. In fact its really almost impossible to do because they are not designed to work like that. Mail will require exclusive access to the files/folders when its open and for Dropbox to sync so will it. You are also looking at a massive risk of data corruption if you sync…

I, personally, think thats the best strategy with lots of backups JUST IN CASE! :)

@"Clarence L." - please tell me this isnt what you guys now class as a change log?!

Note: I'm using the new Professional Plan and *can* see thumbnails on files but they are *very very* slow to appear initially.

Selective Sync removes everything from the local machine - so that folder and directory will not exist on it at all. So, no, you wont be able to view thumbnails.

The issue with opening the files is that, unfortunately it DOES change the file. Especially in Office files. This is because it updates the files to the last place the cursor was or the last selected cell etc. It also updates the 'last modified' dates on the properties tabs.

No it isnt as long as you are running a recent version of Dropbox from www.dropbox.com/downloading.

You are correct. You can only join as a subscription service (as it states when joining). However. You can cancel the renewal as soon as you pay which means you keep your plan for however long you've paid for but it wont renew. So I could upgrade today, pay for a year and instantly downgrade at www.dropbox.com/plans. I'd…

Or, going the other way, why dont consumers read emails and not ignore the repeated warnings of the impending auto renewal? It isnt Dropbox's fault that the emails they've sent have been ignored.

Because its a very new change - and unfortunately it is impossible to update all the previous threads

Dropbox has been having service impacting issues today. All, however, have now been resolved: https://twitter.com/DropboxSupport/status/919191619445784579 Just to try and keep things tidy (and so in future others dont use this thread) I'm going to close it. If you need any more help in the future please do start a new one…

Dropbox has been having service impacting issues today. All, however, have now been resolved: https://twitter.com/DropboxSupport/status/919191619445784579 Just to try and keep things tidy (and so in future others dont use this thread) I'm going to close it. If you need any more help in the future please do start a new one…

They cant unless you sent the link to somewhere else - if you are clicking the link yourself remember you can see more as YOU are logged in. To test it put the link in an incognito window.

Because they are not in the public folder @"Millenium" - its only that one way of doing it that stopped.

*moves to API area*

Have you tried (or have you already) upgraded to 11.0.2 today?

Did Excel update overnight? My iPad is at work so cant check versions.

Are you getting any errors etc.? Unfortunately Dropbox is correct. The issue with saving the files is the responsibility of Excel

You cannot I'm afraid. The only work around is to use a shared link to distribute the file out and requests to get it back from others.

Please follow the advice already given by @"Sanchez". Note, however, that is the account was deleted more than a few weeks ago they are unrecoverable. 

You need to log a ticket with support I'm afraid then.

iOS 11? Which version of Dropbox? I know there are some issues with uploading in iOS11 so it maybe worth logging a ticket at www.dropbox.com/support which you can then track at http://dropbox.zendesk.com

Are you using the Dropbox official apps to upload? You using Camera Upload to add the file to Dropbox? If so can you try adding it manually via the + symbol.

Have you tried with a browser in incognito mode?

You've not answered the question..... we cannot attempt to help if you wont. Dropbox doesnt change the files in anyway so something else is happening. How are you redownloading them? The website at www.dropbox.com/home and shared link etc.

How are you uploading and how are you downloading (from where)?

Abusive posts removed. However, as a reminder, as have been said previously. SuperUsers are not employees. We are volunteers. To get assistance you MUST log a ticket with support via the methods listed: www.dropbox.com/support to log http://dropbox.zendesk.com to track.

We cant even attempt to trouble shoot if you dont mention what you've tried and what you are seeing. Please also note that if you have upgraded to iOS 11 its probably worth starting a new thread about that as its certainly a different issue.

Please note, however that refunds are NOT a guarantee - you agreed to the T&C's which stated that when you joined. Refunds are only offered where they legally have to be offered.

I stand corrected, something has changed and it is saying I can access it BUT I need an account to view the document and you are informed that I am viewing it. I'm going to do some digging....