Mark Super User II

You can try and see if an earlier version is available via iTunes maybe? They often keep backups on your machine, however, no there is no way of getting one via Dropbox themselves.

Hi manathungearun1 - no they wont reactivate them. The service is no longer available as was advised in Sept. 2016 that it would be removed. As of 1st Sept. those links are no longer working. This is for everybody. You need to find another solution now I'm afraid. To track your ticket, however, you can do so at…

What exactly is the issue? I'm a tad confused. I'm pretty sure Time Machine wont be able to back up files that are set to Smart Sync as they dont actually exist on the machine.

Thats going to really depend upon the police I'm afraid. To search computers etc. it would also need, I'm sure, a Warrant from a court so I imagine they'd need evidence that its a) happened b) in public interests (costs v outcome etc.) [This thread is now closed by moderators due to inactivity. If you're experiencing a…

I can only imagine :( Fingers crossed they can and do. BUT (and this is only my gut feeling) I'd have imagined if they were going to share it they would have done so by now. The 'product' (in this case your images) lose their worth over time and once people know about them. A lot of the power behind the images is the…

My first thoughts are all of the information you've listed relates to transactions, not, general browsing and use of the site. A lot of the information for transactional reasons needs to be kept for legal requirements - e.g. I use WorldPay in the UK to process my e-commerce stuff and know I can access the majority of that…

They are stored in the US for free and Plus users : https://www.dropbox.com/help/security/physical-location-data-storage Business users can request other places if they have a legal need to (e.g. to avoid US snooping!)( See…

So somewhere between Photos and the Dropbox folder on your computer something is converting it to Raw. The preview will be from the Photos folder I imagine.

Can you post screenshots of how you are doing it as there is something going wrong in the workflow somewhere.... Dropbox doesnt have the capability to alter files. In fact its only in the past few weeks that its started previewing RAW files. Note that if you've imported from Apple Photos what you are probably seeing is…

You've downloaded the preview from the website. To redownload it in its original version make sure you use the Dropbox download options and not right click -> save as or that you are downloading from www.dropbox.com/home

Hi Pixelwise It doesnt I'm afraid. As Rich said Dropbox will only upload what is in your Photo Album at that time - if they are not actually there and just thumbnails or indexes Dropbox wont see them I'm afraid.

On a mobile you dont need to do this because within Dropbox they are not using up space :) If you mean delete from your camera roll then it would be via the usual ways of doing it (on iPhone choose 'select' and tap the ones you want to delete before hitting the bin icon).

Make sure you are at www.dropbox.com/home And in the corner of the screen you get the following as an option: If you dont see it can you post a screenshot of what you do see?

Hi Brian, Unfortunately as annoying as it is there is no way to do this :(

@"db-bill" - may I suggest you also post that on the main thread thats been discussing this? Thanks :) 

Seems to be taking a long time to instigate a reindex upon waking up on my MacBook pro

My money is on the WD software. Dropbox, like most other tools like this, doesnt play well when other applications are trying to lock files etc. its using. The way I can think of seeing where these files are is to go to your Dropbox folder on your machine, click on them and look to see where shows a syncing file (i.e. blue…

Hi Adsummers Dropbox is simply replicating whatever is happening within the Dropbox folder, so, something on your computer is creating those files. Are you doing any coding by any chance? Or do you have your browsers cache etc. inside of the Dropbox folder to sync?

It isnt possible no, sorry, but its a good suggestion - I'll make sure its passed on. As a possible work around have you looked at Paper? You can comment and tag individual parts of files and then simply add the new version underneath? www.dropbox.com/paper

*moves to API forum*

I'll move it to the API forum for you then :) Youre much more likely to get a reply there

Hi dbx, Is this via the API for an app you are developing?

Dropbox only displays a preview of files as Rich said. If it isnt working and you need to see the proper version I'm afraid the only thing to do is download the file and open it in a compatible app (Adobe etc.)

Unfortunately word4life thats something you need to ask Apple as it is their format on their own beta. Its been a bit of shock to everybody else the new format so the only people who can really help are Apple themselves.

Im afraid there is no way of doing this. The website simply displays a preview of the file. To be able to change the settings of files as it plays you'll need to download it first.

Is this on Dropbox.com?

Leo, you can do exactly the same with Shared links. Simply get a link to whatever folder the results are in, share that out and when people click on it they can go to whatever file/s they want within the folder. https://www.dropbox.com/help/167 Also. Just to keep things in one place I'm going to close this thread. For any…

DWMT, Nobody will ever know for sure, but, looking at the version numbers etc. I'd say you are looking at about a fortnight. That being said I know Ross is very good and I'd expect that build to be stable enough to use and fix this issue. (Note, I dont work for Dropbox so things may change, the above is based on my…

Hi Evert_k You can use the advance install to move the Dropbox *folder* (ie. the one being sync'd) to another drive, however, you cannot move the installation folder I'm afraid. It will automatically default to the Programs folder.

Depends upon what you did to the Business Account and how long ago. A request to delete an account does exactly that - deletes it and the data with it. The only way to know for sure though is contact support at www.dropbox.com/support and then track at http://dropbox.zendesk.com. Note that replies will take at least a few…