Mark Super User II

You need to give some information first tennantgoucher as to whats happening.

The issue is that on your computer you do not have the codecs (think library that decodes the video) to play it. You'll need to download them, or, the easiest way is to install VLC Player which has pretty much all codecs installed as standard.

This is a known issue. Please see https://www.dropboxforum.com/t5/Dropbox-Paper/I-m-experiencing-a-connectivity-issue-in-Paper-losing-data/m-p/280854#M2856. Please post updates and questions there as thats the thread being monitored by Dropbox. And updates at https://status.dropbox.com/

Also, to keep everything in one place please post on the thread I've just linked to.

This is a known issue. Please see https://www.dropboxforum.com/t5/Dropbox-Paper/I-m-experiencing-a-connectivity-issue-in-Paper-losing-data/m-p/280854#M2856 And updates at https://status.dropbox.com/

Actually, to add here that the dates I gave are when it came in to effect within the UK (hence my UK link). If your country has had requirements and compliance enforcements longer than this then its different

Which is what I've said. As you believe you are none-compliant by using Dropbox you need to get alternative arrangements in ASAP.

@"fh1" - what I said is correct. GDPR is now live and has been for almost a month: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/

Just as a side note as well please remember that this law has now been in place a month or so.... so you need to think about what you are doing quickly if you are deeming Dropbox none-compliant. 

Ok, as a work around is the website letting you get links? That may get you through for today

So, Dropbox is running? You can see it in the status bar? Is it saying anything if you mouse over it? Did you try a reinstall? Remember that you can also get links from the website if you cant from the client. Follow the web bit at https://www.dropbox.com/help/files-folders/view-only-access

Have you made sure Dropbox is running? Thats what usually has gone wrong. Re-run it from the Start Menu, or, reinstall : www.dropbox.com/downloading

We need more info I'm afraid.... why? what is happening? Where are you trying to do this? Please remember that we cannot see over your shoulder.

There are ways of using external harddrives to move data around if you are setting up a new machine, but, they are very very processing power intense. If you are at the point of almost being finished syncing I wouldnt recommend it now.

Not natively with Dropbox, no, you cant. Sorry However, you maybe able to find something at Zapier.com to do it for you.

It isnt I'm afraid. All I can suggest is searching ALL your email to see if you have ANYTHING from @"DoLPHin3" or similar as you may find emails that have been sent to the email. The other possible option is do you know if it was a free or a paid account? Paid accounts *may* have a glimmer of hope, free not so.

To also add in to this that there is no way of monitoring the number of downloads etc. on a file, so, you'll have no idea if the files been download or how many times if you are wanting to limit or restrict it etc.

Dropbox did update it a while ago so that it SHOULD still work if you move/rename a file, but, personally speaking I dont find it all that reliable. It isnt something I would risk for my shares just in case.

Sarwar1 - thats nothing at all to do with Dropbox, you need to contact WhatsApp support for that. Also posting your number on a Public forum is REALLY unsafe. I cannot stress enough that you shouldnt do it.

It isnt possible that I know of I'm afraid. Certainly not that I've seen (and I use Mac's). Tried asking over at Microsoft's forums?

Weird one. Have you tried closing Dropbox and then trying to change the preferences before restarting Dropbox

You can replace the file exactly as it is (same name and location etc.) and it will not change anything but you cannot rename it.

Can I suggest you both log a ticket at www.dropbox.com/support which you can then track at http://dropbox.zendesk.com ? As this is a user supported forum it may be that the issue isnt picked up otherwise.

That may be so, but, Dropbox is designed to work across all operating systems, so, even though you (and me actually) are totally within the Mac ecosystem the same rules apply to make everything work. Logic is that everything needs to 'just happen'. So, they dont want issues if you decided to share one of those folders and…

This is because of the fact Windows does not allow those characters. So, if you added them to a folder (or file) on Dropbox they'd not sync to any Windows device. See the section here on 'Incompatible Characters' https://www.dropbox.com/help/syncing-uploads/files-not-syncing

Dropbox never release roadmaps of features I'm afraid fbl. We wont know if/when its coming until it happens.

Nothing, sometimes it just takes time to upload. Make sure though that it is not going to sleep etc. and is continually uploading.

I assume this is when trying to open via Dropbox app? What happens if you try and open it via say an email?

Im sorry you are incorrect. On those images you are running from the website. You have Safari open on the left side and on the right you are in the Finder Photo Library. Dropbox is not mentioned anywhere (other than in green at the top of the Safari window saying its a secure site). It isnt showing as running (top right…

Thanks for the grabs. You have the web page open there Kelfscher, its not designed to have drag and drop capability to the desktop etc. from there. Same as it isnt intended that you can drag from an open program to the web page. You COULD drag the actual file to the web page to upload, however. To use Drag and Drop you…